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Dr. Jane Sunoo, MD

Dr. Jane Sunoo, MD

Internal Medicine*
25+ years of experience

Dr. Jane Sunoo, MD is an internist in West Chester, PA and has over 25 years of experience in the medical field. She graduated from Case Western Reserve University School of Medicine in 1995. She is affiliated with medical facilities such as Chester County Hospital and Hospital of the University of Pennsylvania. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 20 reviews 4.4 Star Rating (20 reviews)

Practice

520 Maple Ave Ste 4 West Chester, PA 19380
Telehealth available
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Dr. Sunoo's Reviews

Likelihood to recommend Dr. Sunoo

4.4
20 ratings, 9 with a written review
5 star
75%
75%
4 star
10%
10%
3 star
0%
0%
2 star
5%
5%
1 star
10%
10%

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Dr Sunoo is great. Practice is HORRIBLE!!
I love Dr Sunoo but the practice, Penta Health Internal Medicine of West Chester, is awful. They claim they offer same day appointments, but whenever you try to get one, they tell you to go to the walk-in clinic, which is supposed to be for simple, one-issue problems. Tried to get an appointment yesterday for an urgent problem. I was told it would be 6 weeks before I could see Dr Sunoo. I said I would see any doctor and they said they couldn’t do that, that I would have to go to the walk-in clinic the next day or wait until Jan 2 and then see Dr Sunoo. What a choice. I have been to the walk-in clinic before and it is a waste of time.
What went well
No results
What could be improved
No results
Helpful
Nov 28, 2024
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Dr. Sunoo takes her time with her patients. She explains her recomemndations on meds and tests but she also takes patient's preference into consideration. She also gets to know her better on an indiviudal basis. With the wonderful care she provides, she could run late with her appointments because she does not want to rush her patients. Even though it is not ideal to wait for an extended time at a doctor's office, I will accept is becaue what a good doctor she is.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
MAY Van – Feb 23, 2022
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I have been using Dr. Sunoo for about 10 years. She is a very attentive doctor and also willing to explain things in great detail when asked. Her office manner is quiet and efficient, yet usually exhibiting a caring presence. She is also usually very thorough. The only significant gripe is that very often you will have to wait in the examination room after the nurse has done the in initial workup for an excessive amount of time. On occasion, I have had to wait up to 15-30 minutes.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Very good but seldom on time. – Jan 20, 2022
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The absolute best doctor I've ever seen in over 80 years of life on this earth. Dr. Sunoo is compassionate, knowledgeable, listens carefully, and communicates clearly. A bright star in the medical field!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 27, 2021
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Great experience!! Would highly recommend her to anyone in need of a PCP/ Internist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
DDiodati – Mar 01, 2021
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With every visit that I have had (both in person and telemedicine) her medical competence and compassion has been second to none. She took the time to listen and made sure I understood and was fully informed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kathleen Howley – Feb 19, 2021
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Dr. Sunoo is an excellent healthcare provider. She obviously cares about her patients and is willing to spend extra time with anyone who needs it. She has an amazing bedside manner and is willing to explain anything or answer any question. She is easy to talk to and makes getting quality care easy and comfortable. I usually have to wait a bit to see her but it is always worth it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
MTay – Jun 18, 2020
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Dr. Sunoo always takes the time necessary to answer questions and to explain everything. Lovely disposition, caring and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
West Chester, PA – May 31, 2019
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Dr. Sunoo always spen all the time needed! You may wait a few minutes, but you know why she's with another patient. She gives you answers and that's all I need. Most dance around what could be problem. Dr. Sunoo as well if needed sends to the best specialists, not always the closest ( friends) . Office helps with appointment with specialist as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
West Chester, PA – Aug 12, 2017
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Know Before You Go

About Me

biography

Dr. Jane Sunoo, MD is an internist in West Chester, PA and has over 25 years of experience in the medical field. She graduated from Case Western Reserve University School of Medicine in 1995. She is affiliated with medical facilities such as Chester...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Hospital Of Cleveland

    Residency Hospital

  • Case Western Reserve University School Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Patient Favorite Award

Dr. Sunoo is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Gateway Internal Medicine of West Chester520 Maple Ave Ste 4 West Chester, PA 19380
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:30pm
      • Tue: 8:00am - 4:30pm
      • Wed: 8:00am - 4:30pm
      • Thu: 8:00am - 4:30pm
      • Fri: 8:00am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • Hospital of the University of Pennsylvania

      3400 Spruce St
      Philadelphia, PA 19104
      Recipient of 60
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      86%
      Patients said that nurses always listened to them and explained things well

      11% higher than the national average

      View all patient feedback

    • Chester County Hospital

      701 E Marshall St
      West Chester, PA 19380
      Recipient of 44
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      83%
      Patients said that nurses always listened to them and explained things well

      8% higher than the national average

      View all patient feedback

    • Paoli Hospital

      255 W Lancaster Ave
      Paoli, PA 19301
      Recipient of 16
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality

    Compare Dr. Jane Sunoo, MD with other Internists near you

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    See all Internal Medicine Doctors in West Chester, PA