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Dr. Jarod Cates, MD

Dr. Jarod Cates, MD

Pediatrics*
20+ years of experience

Dr. Jarod Cates, MD is a pediatrician in Lebanon, IN and has over 20 years of experience in the medical field. He graduated from Indiana University School of Medicine in 2001. He is affiliated with Franciscan Health Lafayette East. He is not accepting new patients.

3.7 Star Rating
Based on 18 reviews 3.7 Star Rating (18 reviews)

Practice

2705 N Lebanon St Ste 415 Lebanon, IN 46052
(765) 485-8900

At a Glance

  • Area of Expertise
    Dr. Cates specializes in the area of Pediatrics. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Cates' Reviews

Likelihood to recommend Dr. Cates

3.7
18 ratings, 8 with a written review
5 star
61%
61%
4 star
6%
6%
3 star
0%
0%
2 star
11%
11%
1 star
22%
22%

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TERRIBLE
Doesn’t listen at all. VERY judgmental. And his nurse is also very rude
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Feb 23, 2023
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Do not recommend for children. Not patient at all, very pushy. I do not feel he takes concerns seriously.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jul 31, 2021
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I want to give Dr. Cates a higher rating, but honestly I can't. Though he is understanding and communicates well, concerns we had were not properly addressed, which led to a hospital stay that wouldn't have occurred had the doctors in his office actually properly tested our son while he was sick. We were told our baby, at just under 4 months old, was a "happy wheezer" when he was having retractions and excessive wheezing, only because he was still trying to smile through it all. Fast forward to 48 hours later where we ended up in the ER and in the hospital for 2 days due to a pneumonia diagnosis. Had x-rays been taken prior, we would not have needed a hospital stay and it could have been caught early on. We will be considering a switch in doctors due to this, as we need to be able to trust the pediatrician that is taking care of our son.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 02, 2020
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Dr Cates is great! He always takes his time and makes sure all questions are answered. As a first time mom, it was important to fully trust my sons pediatrician and Dr Cates has definitely earned that trust, highly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 08, 2018
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The nurses are not the friendliest, and I grow tired waiting by the phone for them waiting to call back. Urgent care called me back, same day, unlike the nurses here. Glad we found another pediatrician!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Delphi, IN – Dec 05, 2017
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We are really happy that our son has Dr. Cates as his pediatrician. We feel quite confident in the practice, in general, but he is by far our favorite doc there. The nurses at the practice are really nice, as is the lactation consultant and new nurse practitioner. Dr. Cates spends a pretty good amount of time with us. He answers questions sensitively and doesn't ever make us feel as though we are overreacting as new parents. He also is just great with our son. I can't recommend him enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
West Lafayette, IN – Sep 22, 2017
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He does so amazing with my son! It makes going to the doctors so much better when you can trust who's taking care of your child.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Karlee in Lafayette, IN – Feb 27, 2017
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Appreciate his attentiveness. Dr. Cates really listens to what we have to say and answers our questions thoughtfully.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
West Lafayette, IN – Mar 13, 2016
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Know Before You Go

About Me

biography

Dr. Jarod Cates, MD is a pediatrician in Lebanon, IN and has over 20 years of experience in the medical field. He graduated from Indiana University School of Medicine in 2001. He is affiliated with Franciscan Health Lafayette East. He is not accepting new patients.

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Riley Hospital Chldrn-in University School Of Medicine

    Internship Hospital, 2002

  • Indiana University School Of Medicine

    Medical School, 2001
American Board of Medical Specialties®
American Board of Pediatrics®
- 
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office2705 N Lebanon St Ste 415 Lebanon, IN 46052
1
St. Vincent Medical Group Inc.2485 E Wabash St Frankfort, IN 46041
2
Witham Health Services2605 N Lebanon St Lebanon, IN 46052
3

Practice

Office915 Sagamore Pkwy W West Lafayette, IN 47906
4

Affiliated Hospitals

  • Franciscan Health Lafayette East

    1701 S Creasy Ln
    Lafayette, IN 47905
    Recipient of 19
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality