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Dr. Jasmine Jeffers, MD

Dr. Jasmine Jeffers, MD

Gastroenterology*
35+ years of experience

Dr. Jasmine Jeffers, MD is a gastroenterologist in Austell, GA and has over 35 years of experience in the medical field. She graduated from Columbia University Vagelos College of Physicians and Surgeons in 1987. She is affiliated with Wellstar Cobb Medical Center. She is accepting new patients.

4.2 Star Rating
Based on 120 reviews 4.2 Star Rating (120 reviews)

Westside Gastroenterology Associates

3825 Medical Park Dr Austell, GA 30106

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Dr. Jeffers is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Jeffers specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Jeffers' Reviews

Likelihood to recommend Dr. Jeffers

4.2
120 ratings, 44 with a written review
5 star
77%
77%
4 star
2%
2%
3 star
3%
3%
2 star
1%
1%
1 star
18%
18%

Your trust is our top concern.

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The worst experience of 2024! 3 hour wait!
Waited for 3 hours, staff and the doctor were rude. You would think she would spent a little more time with my sick daughter considering the wait. She said she was going to read up on my daughter's medical records and never came back. What a bedside manner! You should be fired from your own practice. The staff talked openly about us and also skipped up 4 times on purposed.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Concerned mother of a sick patient. – Apr 04, 2024
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The Best!!!
Awesome...from beginning to ending!
What went well
No results
What could be improved
No results
Helpful
Valetine Lawrence – Jun 13, 2022
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performs colonoscopy without a true anesthesiologist. her sister who is a nurse not a nurse anesthesiologist perform anesthesiology on me and I woke up in the middle of the colonoscopy.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 15, 2021
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Dr Jeffers is wonderful. She goes far beyond what most doctors do. She saved my life while I was waiting for colon surgery. I recommend her to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Carol Wright – Feb 16, 2021
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Have not met the doctor yet, but the staff under her was pleasant and professional who treated me for my pre-procedures before my colonoscopy in 2 weeks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Nov 06, 2020
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My visit was amazing nurses are very professional. The prices are very attentive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Roderick Dalling – Mar 07, 2020
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I went today for a endoscopy and colonoscopy. Staff was very professional clean and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kelly cash – Feb 11, 2020
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Worst medical office experience ever! Arrived 15 minutes early for my appointment and waited over2 1/2 hours to be told that I would only be able to see the Physician Assistant. I had an appointment to see the Doctor, not her PA. Suggested for me to return for other tests and another office visit, I will find a new Doctor that cares about their Patients. Dr. Jeffers had limited communication skills from my prior office visit experience and all the follow up communication and treatment plan comes from discussion with her Staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
GA – Aug 22, 2019
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It was the worse experience I’ve had in 53 years with medical professionals. I had complications during the procedure she did not consult my husband. Even after the procedure she said nothing to him or me. Her bedside manners was horrible. After all if this she denied me my medical records.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jul 29, 2019
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Not a great experience with the office. While the procedure was okay. However, I am having some problems with some of their procedures. I asked to be advised if my insurance covered the entire procedure, I had to call the office twice and was told that my insurance covered the procedure. I had the procedure and then was slammed with a bill. I was told that they had to perform some other procedure and that explains why. I was NEVER advised of this. The office manager Yvonne hung the phone on me.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
GA – Jan 13, 2019
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Professional.Appreciate that even for an upper GI full sedation not twilight. Dr Jeffers is pleasant and all business. I like that about her. I’ve talked with others who want more “personality”. Honestly, she’s a no nonsense busy doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lori in Smyrna , GA – Oct 22, 2018
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Dr. Jeffers is a superb GI Specialist. She takes her time to make sure I fully understand her treatment plan. I know that I am in good hands, while under her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M. Clanton in Dallas, GA – Oct 17, 2018
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Dr. Jeffers is very professional and knowledgable. She listened to my concerns and made recommendations based on my specific situation and needs. She was very honest and open about treatment options and didn't try to just give me a prescription to fix my problem. Her staff is extremely pleasant and the office is warm and inviting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shajan in Austell, GA – Oct 03, 2018
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I highly recommend Dr. Jeffers and have been impressed with all her staff. I am so glad I have her as my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rachel in Kennesaw, GA – Aug 04, 2018
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Waited two and half hours to see her (not counting the 20 minutes that I was early for the appointment). She sent me for a scan and still has not gotten back with the results, even after I called about asking for them and it has been days since I called.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sara in Marietta, GA – Jul 31, 2018
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Doesn't like patients to ask many questions.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Lee in DECATUR – Jul 28, 2018
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I needed a colonoscopy before I could proceed with treatment for another condition. Dr. Jeffers and her staff went above and beyond in making sure that my treatment would not be delayed any longer than absolutely necessary. Saw Dr. Jeffers for the first time on a Thursday, had the colonoscopy done the following Monday. They also contacted my referring physicians office within 1 hour of my visit to update them. You are treated as an individual person, not just a “patient”! Highly Recommend!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
May 01, 2018
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Dr Jeffers is an excellent practitioner who commands a top notch endoscopy center. Her professionalism as well as that of her staff shines through on every visit. Her serious concern for the quality of care that she delivers is evident throughout the center coupled with her passion for educating you about your condition. She willingly and honestly answers questions not giving you false reassurance. She adds compassion and understanding to the experience which makes it excell even further.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
P McBean in Powder Springs – Apr 29, 2018
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Excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 24, 2018
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I would definitely recommend Dr Jeffers! She is professional and very kind. She explains everything in terms you can understand. Her staff are warm and friendly. They called the very next day to enquire about how I was doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Connie Hardy in Smyrna – Mar 18, 2018
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About Me

care philosophy

Choosing the right physician is an important decision. We believe in a personal approach to patient care. Dr. Jasmine Jeffers and her staff work as a team to address your individual concerns in a respectful, confidential and timely manner. In addition...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Luke's Roosevelt Hospital Center

    Fellowship Hospital
  • Bronx Muni Hospital Center

    Residency Hospital, 1990
  • Albert Einstein College Of Medicine

    Internship Hospital, 1988
  • Columbia University Vagelos College Of Physicians And Surgeons

    Medical School, 1987
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Jeffers is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Westside Gastroenterology Associates

    Westside Gastroenterology Associates3825 Medical Park Dr Austell, GA 30106
    1

    Affiliated Hospitals

    • Wellstar Cobb Medical Center

      3950 Austell Rd
      Austell, GA 30106
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality