Dr. Jason Van Ittersum, MD
Dermatology*
25+ years of experience
Dr. Jason Van Ittersum, MD is a dermatologist in Norton Shores, MI and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF MICHIGAN / ANN ARBOR in 1999. He specializes in Dermatology.
2.2 Star Rating
Based on 22 reviews 2.2 Star Rating (22 reviews)
Lakeshore Dermatology Laser & Medical Spa
6225 Prairie St Norton Shores, MI 49444At a Glance
- Area of Expertise
- Practices at Top Hospital
- Recent Reviews
- Hospital Satisfaction
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Dr. Van Ittersum's Reviews
Likelihood to recommend Dr. Van Ittersum
2.2
22 ratings, 16 with a written review
| 5 star | 27% | 27% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 9% | 9% |
| 1 star | 64% | 64% |
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I wish I had read the reviews
What went well
- Appointment scheduling
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Apr 24, 2025
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Same Poor Experience as Others
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Dec 05, 2024
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Took less than 10 minutes. Never asked any questions. Most of the information was pre-written and not actually true. I will not see him again for sure. Out of my 24 years in the military I have to say this guy seemed to be preoccupied and took no time to ask questions on my personal concerns.
What went well
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
3 others found this helpful
Helpful
Sep 25, 2024
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He is rushed all the time, a bit arrogant, somewhat dismissive, and likely missed a cancer growth on me. There are other choices at that facility. Go to another dermatologist. I did.
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ricky13 – Sep 04, 2024
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Wasn't welcoming or friendly
What went well
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
2 others found this helpful
Helpful
A – Jun 26, 2024
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Just rude
What went well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Oct 31, 2023
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Top notch care
What went well
No results
What could be improved
No results
Helpful
NV – Sep 26, 2023
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Excellent experience
What went well
No results
What could be improved
No results
Helpful
Lori Johnson – Sep 08, 2022
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I see Dr Van Ittersum yearly for skin cancer checks. He has occasionally had to take biopsies and he and his staff has performed other procedures like removing moles or lasering age spots. Plus he has consulted with me about removing a birth mark. He is very matter of fact and has always been professional and kindly answered all my questions. I will say, the skin cancer checks are uncomfortable because you have to sit in a paper gown and get scanned everywhere, but I don't think it would be pleasant anywhere with any doctor.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Moles in Michigan – Dec 03, 2021
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Not a good experience. Dr. rushed through the appointment, no bedside manner. Will not come back to this practice.
What went well
No results
What could be improved
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Sep 21, 2021
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I'd like to know where my review has gone? It was here 3 days ago???????
What went well
- Appointment wasn't rushed
What could be improved
- Didn't listen or answer questions
3 others found this helpful
Helpful
mary – Aug 27, 2021
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Very professional and answered all my questions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kimberly Bentley – Mar 09, 2021
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Very arrogant and self absorbed. He misdiagnosed me after a very horrible almost humiliating experience. After having me take my clothes off I sat with a gown on. He never even looked at any part of my body and asked me where I wanted him to take a biopsy from cause he couldn't find anything wrong! "I said how would I know, you're the doctor." He then just picked a spot on my arm and took a chunk out. I still have no idea what he was looking for as the test came back negative. I went to another family doctor and they treated me for the right skin problem as expected. Non caring, lacks knowledge, and obnoxious is the best I can say. Visit him at your own risk.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Oct 16, 2019
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With a history of malignant melanoma, and being new to the area, I was referred to Dr. Van Ittersum by a friend. I needed a full body scan and I was lucky that he had a cancellation so I got in the next day. Dr. Van Ittersum was quite friendly, very knowledgeable and took the time to explain all that he found and the treatments available..performed that day! I highly recommend him and plan to return every six months.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Joe in Muskegon, MI – Nov 30, 2017
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I have seen Dr Van Ittersum and Dr Richards on visits to Norton Shores and Grand Rapids offices. Offices were neat/tidy and support staff generally ok. My issue was with clinical care, or lack of. The focus appeared to be on treatment only, and required frequent follow up by me for results, next steps etc. In spite of the presence of malignant melanoma in my family (father and brother) this was not noted or remarked upon during initial/ follow up visits. The focus was not on monitoring.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
10 others found this helpful
Helpful
Grand Haven, MI – Aug 18, 2017
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Very disappointing. A smart man with zero people skills. When I asked for a brief explanation of what he saw in my skin he told me his nurse would explain. When I pressed him he gave me a very sarcastic response, which embarrassed even his nurse. When I made arrangements to see a different doctor the next time, I was met with No, you must see him today.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
30 others found this helpful
Helpful
Muskegon, MI – Jan 30, 2016
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Leave a review
How was your experience with Dr. Van Ittersum?Overall Patient Satisfaction
22responses
Likelihood of recommending Dr. Van Ittersum to family and friends is 2.1818182 out of 5
About Me
biography
Dr. Jason Van Ittersum, MD is a dermatologist in Norton Shores, MI and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF MICHIGAN / ANN ARBOR in 1999. He specializes in Dermatology.Dermatology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Michigan / Ann Arbor
Medical School, 1999
American Board of Medical Specialties®
American Board of Dermatology®
-
Dermatology
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Healthgrades has not received any data indicating a board action exists for this provider.
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Focus on Eczema
Locations
Lakeshore Dermatology Laser & Medical Spa
Lakeshore Dermatology Laser & Medical Spa
Affiliated Hospitals
- Recipient of 15
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
83%Patients would recommend the hospital to friends and family18% higher than the national average
- Recipient of 5
hospital awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home6% higher than the national average
76%Patients said that doctors always listened to them and explained things well
Learn more about how Healthgrades measures Hospital Quality
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