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Dr. Jay Dutton, MD

Dr. Jay Dutton, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Jay Dutton, MD is a head & neck surgery otolaryngologist in Downers Grove, IL and has over 30 years of experience in the medical field. He graduated from University of Iowa Carver College of Medicine in 1994. He is affiliated with Advocate Good Samaritan Hospital. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 48 reviews 3.4 Star Rating (48 reviews)

Practice

3800 Highland Ave Ste 105 Downers Grove, IL 60515
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Dutton specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Dutton's Reviews

Likelihood to recommend Dr. Dutton

3.4
48 ratings, 9 with a written review
5 star
58%
58%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Great doctor!
He’s the most nicest, down to earth doctor I have ever met. I would highly recommend him and his expertise.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 11, 2024
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Great Doctor
I broke my nose and went to Dr. Dutton for a repair.He had a great bedside manner and everything went very smoothly. My recovery has been good, and I can breathe better than before the injury. His office staff was also very easy to work with and so helpful, especially Maria his surgery scheduler.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alison B. – Sep 27, 2024
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10/10
Explained in detail everything that was going on with me and also found my brain aneurysms with the in office CT. Had very detailed sinus surgery and then some. I’m very Thankful for Dr. Dutton and his staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 19, 2023
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Would 10/10 Recommend Dr. Dutton!
Dr. Dutton made all of my appointments extremely comfortable. I was more than scared to get my nose redone but he made the entire process a breeze. My confidence has soared and while I am more than happy with the way my nose looks, I am even happier with how it works! I have been sleeping like a baby every night since my operation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda Grace – Jun 15, 2023
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Could Not Recommend Dr. Dutton More
Dr. Dutton changed my life with my rhinoplasty. It was my biggest insecurity. Not only is my nose rid of my deviated septum but cosmetically it is now perfect. He was great at communicating goals and the ideal outcome during pre-op and made post-op a breeze. I truly could not recommend him more.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 02, 2023
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I would like to thank the doctor Dr.Dutton he really makes my life easier because i can breathe kn much better thank you so so so much god bless you for your family ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rana – Apr 14, 2023
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Dr. Dutton is arrogant in how he talks to patients, and he also incorrectly diagnosed and improperly treated my sinus issues, which is a bit alarming and means I would not recommend him to others.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Cassandra – Oct 20, 2022
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I was not impressed with this practice at all. They scheduled a follow-up appointment for 11:30 today (allergy tests and CT scan) after my initial consultation. I received more than 10 separate phone calls and multiple emails confirming my appointment at 11:30 today. Well...I was just getting ready to leave my house for my 11:30 appointment and the phone rang. It was their office wondering why I was late for my 10:30 appointment! Apparently, since they were doing two different tests, they set it up as two separate appointments (one at 10:30 and one at 11:30)! Every email and phone call I received was for 11:30. To me it's one practice and one appointment. Whoever is responsible for setting processes and procedures for this practice needs to get their act together. It doesn't matter that the doctors are good. If you can’t manage your practice, why should I trust you to manage a segment of my health?
What went well
No results
What could be improved
No results
15 others found this helpful
Helpful
May 24, 2019
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Excellent doctor with a great bedside manner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Hinsdale, IL – Sep 07, 2017
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About Me

Watch Dr. Dutton's Video

care philosophy

I specialize in ear, nose and throat disorders. I sub-specialize in rhinology, which is the study of the nose and the sinuses. The most common symptoms we'll see in rhinology are nasal obstruction, post-nasal drip, facial pain. One of the biggest...read more
  • Ear, Nose, and Throat

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rush Presby St Lukes Medical Center

    Fellowship Hospital
  • University Iowa Hosps And Clins

    Residency Hospital
  • Butterworth Hospital|spectrum Health - Butterworth Hospital

    Internship Hospital, 1998
  • University Of Iowa Carver College Of Medicine

    Medical School, 1994
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Unavail3800 Highland Ave Ste 105 Downers Grove, IL 60515
1

Practice

Optech Orthotics & Prosthetics18210 La Grange Rd Ste 206 Tinley Park, IL 60487
2

Practice

Advanced Womens Health of Chicago SC3000 N Halsted St Ste 721 Chicago, IL 60657
3

Affiliated Hospitals

  • Advocate Good Samaritan Hospital

    3815 Highland Ave
    Downers Grove, IL 60515
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality