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Dr. Jay Goldstein, MD

Dr. Jay Goldstein, MD

Dermatology*
50+ years of experience

Dr. Jay Goldstein, MD is a dermatologist in Natick, MA and has over 50 years of experience in the medical field. Dr. Goldstein has extensive experience in Skin Cancer & Excision. He graduated from Boston University in 1972. He is affiliated with Metrowest Medical Center. He is accepting new patients and telehealth appointments.

2.3 Star Rating
Based on 24 reviews 2.3 Star Rating (24 reviews)

Practice

67 Union St Ste 501 Natick, MA 01760
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Goldstein specializes in the area of Dermatology. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Goldstein's Reviews

Likelihood to recommend Dr. Goldstein

2.3
24 ratings, 8 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
4%
4%
2 star
4%
4%
1 star
63%
63%

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Switching Providers
I have been going to Dr. Goldstein since 2007 and I'm finally switching. While this isn't related to him and the care received, their billing provider is a logistical nightmare. The website listed on the statement is not actually the website you go to make a payment. There is now no number to call if you need help or if you want to pay via phone. I tried multiple times to submit payment but the CAPTCHA would not work because it was asking for letters. The display screen only showed a checkbox and there was no way out. I had to send a paper check and I could not use my HSA card. In addition, he has an NP on staff that is not as great with patient care as the other NPs I have previously seen there. The 1st visit, she commented on my freckles and asked if I wear sunblock. I said yes, everyday, SPF 50 when out in the direct sun. She looked at me skeptically. I have ethnic skin that freckles easily. It's genetics and short of covering my whole face with a cloth, there is nothing I can do.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
Helpful
Feb 19, 2025
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Needs to retire
He pays no attention to what you are saying. Non professional demeanor. Wrote a prescription for a cream and sent me on my way with no diagnosis or tests
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Taliesin – Nov 22, 2024
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Been with him for 15 years. Great doctor!
Friendly staff, Dr. Goldstein explains everything about diagnosis. Easy to get follow up appointments if needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank Zitoli – May 07, 2024
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Unhelpful
I had a growth on my arm that I had had for a few months. I made an appointment with Dr. Goldstein's office and had an appointment with one of the NPs. They looked at the growth and said it was too big for their office to handle so she referred me to a hand surgeon. After a day or so, the growth started to bleed so I made another appointment with the dermatologist's office. They told me that they don't handle bleeding growths and made an appointment for me for the hand surgeon again. I also had a mole on my foot and they told me that they couldn't help with that either and referred me to a foot surgeon. Honestly, unclear on what skin conditions they handle at this office? If you can't handle surface level growths or moles, I'm not really sure what they can do. The staff and everyone there is really nice, but overall, incredibly unhelpful and I went elsewhere (Dr. Kovacs) to get the help and care that I needed.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 06, 2022
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I saw Dr. Goldstein for a rash in the fall of 2017. He treated it as excema/dermatitis for 4 months with a steroid ointment and it kept getting worse. After the first 2 months he took a shallow skin sample as a biopsy and it came back as "some kind" of dermatitis. After 4 months he sent me to another dermatoligist. She took a deeper biopsy and it came back as a "stubborn fungus", so she put me on oral lamolsil for four weeks and it solved the problem. Looks like Goldstein did the biopsy wrong.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Mar 27, 2018
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Amy is the best! Karen too....love Dr Goldstein. Great results from all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim in Natick – Mar 24, 2018
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Dr. Goldstein removed my mole without stitching back up--instead, he cauterized the wound without telling me. Now, there's a huge scar on my leg that is extremely unattractive to look at. He also won't renew any prescriptions without making you come back into the office, which is a huge inconvenience to my schedule. I do not recommend this practice.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Natick, MA – Mar 15, 2017
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I had 2 very unsatisfactory visits with another dermatologist to remove a facial wart with no results at all. After then trying weeks of home remedies and the wart worsening, Dr. Goldstein was recommended to me. He obliterated that wart in one visit. He treated it himself with his nurse practitioner present to observe his treatment. It has been a month now and the wart has not returned. I am very grateful for the care he gave me and recommend him and his staff highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
MJK in Framingham, MA – Apr 05, 2016
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About Me

biography

Dr. Jay Goldstein, MD is a dermatologist in Natick, MA and has over 50 years of experience in the medical field. Dr. Goldstein has extensive experience in Skin Cancer & Excision. He graduated from Boston University in 1972. He is affiliated with...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1972
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jay A. Goldstein67 Union St Ste 501 Natick, MA 01760
1

Practice

Carl M. Sousa MD74 Main St Medway, MA 02053
2

Affiliated Hospitals

  • Metrowest Medical Center

    115 Lincoln St
    Framingham, MA 01702
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality