Dr. Jean-Pierre Reinhold, MD

Provider did not listen or address the 3 specific questions I had. Displayed a condescending,and dismissive attitude.. This was my first visit. Having practiced in health care for over 40 years, I provided a brief history and 3 specific questions. He did not kisten, and kept asking me why I was there. His demeanor was arrogant and disrespectful. To say the least this was a negative and unproductive offiice visit. I won1t be back.

I had a great experience with Dr. Reinhold. I had gall bladder surgery, but was still having gall bladder attacks. My doctor arranged for me to see Dr.Reinhold. He did an endoscopy and fished 7 gall stones out of one of my ducts! I haven’t had a problem since. I think he is great!

Horrible! Dr asked why I had even gone to see him. Does not have a good bedside manner, does not listen to you at all.

Dr. Reinhold had a great bedside manner and seems knowledgeable, however his staff is terrible. I went to see him for persistent nausea and vomiting and he did an EGD 3 weeks ago. I still have not received any instructions from him about next steps and I am still vomiting. Everytime I call, I get the run around that the Dr. is not in and they will have him call me back, but I am still waiting. It appears like the staff really drop the ball and the Dr. is too busy to provide personal care.

Don't go to this Doctor. My initial visit lasted about 5 minutes. After my endoscopy procedure, I never saw him again. His nurse gave my wife the report and a referral to see another doctor for another study that he recommended. No in put at all with Doctor Reinhold. He would not return my calls and his staff are not that friendly.

He presents as well spoken and calming - but after the procedure he becomes arrogant and demeaning. Come back in 5 years?? No way. I'll go somewhere else.

I am a long time patient of Dr. Reinhold and considered him to be a good doctor until a recent visit with him. Today I had a scheduled appointment with the doctor that was made about two months ago. The office called last week to confirm the appointment and I said I wanted to keep the appointment because I had a number of questions to ask him about my condition. The office was to set up a virtual appt. on the smart phone at a set time. No call came at the scheduled time so I called and the office said the doctor would call after he completed his visit with another patient. The call never came from the doctor or the office. How unprofessional! I suggest that if you need a competent GI doctor with a proficient office staff, look elsewhere!

Reinhold is a subpar doctor with a lukewarm bedside manner and a troll staff. Listen, as a patient, I don't feel I'm respected or heard. I went in looking for answers and left with more questions. His staff is SO unfriendly it borders on harassment. He's aware of this because once I complained I was told that, "they're always getting complaints" Right. Well, Las Cruces is a big city, we have other GI specialists in the area without ego and without a staff that treats you like you're having an operation in a back-ally in Zimbabwe. If you don't believe me, call them up and schedule an appointment, or RUN!

My experience was poor. I followed through with his direction to have labs done without delay after the first appointment so that medications could be procured and the course begun. I had the labs done, arranged for insurance coverage for the prescription, had the prescription sent to the doctor and then was told by the office that I had to wait 7 weeks for an appointment to start the course. The office was inflexible and would not simply give me the medication with written instructions. I think it's completely unreasonable to have to wait 7 weeks for medication that has been paid for and in the doctor's possession. I'm not going to continue seeing Dr. Reinhold.

Terrible- I’ve been waiting for 1 month for him to advise me regarding the need for an endoscopy. I’ve made 3 calls to his nurse requesting a reply, to no avail. I’m forced to go elsewhere. VERY Disappointing

I see many specialists for my complicated medical problems. I went to this doctor and felt extremely satisitied with his service. He is so kind, so compassionate and knowledgable. I feel blessed to once again add a specialist to my provider list that I feel I can trust his advise. I was so nervous to meet with a new doctor but within a minute his caring and patient friendly nature gave me relief that I made the right choice to schedule with him. I am a RN/Nurse Practitioner of 40 yrs (ret)