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Dr. Jeanette Paterno, MD

Dr. Jeanette Paterno, MD

Family Medicine*
30+ years of experience

Dr. Jeanette Paterno, MD is a family medicine physician in Washington, NJ and has over 30 years of experience in the medical field. She graduated from Rutgers Robert Wood Johnson Medical School in 1994. She is affiliated with medical facilities St. Luke's Hospital-Warren Campus and Hackettstown Medical Center. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 16 reviews 3.3 Star Rating (16 reviews)

St. Luke's Warren Hills Family Practice

315 State Route 31 S Washington, NJ 07882
Telehealth available
(908) 847-3200

At a Glance

  • Area of Expertise
    Dr. Paterno specializes in the area of Family Practice. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Paterno's Reviews

Likelihood to recommend Dr. Paterno

3.3
16 ratings, 11 with a written review
5 star
50%
50%
4 star
6%
6%
3 star
6%
6%
2 star
0%
0%
1 star
38%
38%

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This was the worst experience of a doctor ever. We waited 2 HOURS in the waiting room and then told that it would be another HOUR wait in the room. We walked out! Nothing was ever said to us.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 06, 2024
We're sorry to hear you had a negative... Read More
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Dr Paterno is the best
Dr Paterno is a wonderful professional doctor. She is very knowledgeable and makes you feel comfortable asking questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Linda B – Jul 28, 2023
Thank you for your wonderful review and the kind... Read More
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I don't like to go to doctors, but I like going to Dr. Paterno. I don't think she is all about herself at all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Apr 06, 2023
We're glad to hear you found a doctor you "like... Read More
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Dr Paterno is very caring & dedicated to her patients. She does only work three days a week, but I believe this is because she did have some serious medical issues in the past. I can tell you she called me on her day off with blood work results & spent over 30 mins on the phone with me going over them. She always been very kind, never rude or condescending as mentioned in other reviews. There are other doctors there that have not been so nice, but I can't say enough good things about Dr. Paterno
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
9 others found this helpful
Helpful
SK in Phillipsburg, NJ – Jan 19, 2018
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She really does not care about her patients. She only thinks about herself Has absolutely no compassion for her patients Arrogant demeanor!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Oct 27, 2017
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Rudest doctor I have ever met! Talks down to patients. She is very impressed with herself!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Stroudsburg, PA – Oct 27, 2017
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Dr.Paterno has been my physician for many years and she is an excellent Doctor. She is very thorough and her bedside is the best I have ever had. I cannot say enough good things about Dr.Paterno!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Fedelmia Gallagher in PA – May 31, 2017
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I've been with Dr. Paterno for over 16yrs I will not go to anyone else she always takes the time to explain all that is going on all meds and I trust her completely in fact every year I make sure my insurance covers her or I will change insurances as for the support staff they really do need help they have a bad attitude and always seem like they are bothered by you making appointment
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Charleen jamieson in Hackettstown nj – Feb 21, 2017
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Difficult to get an appointment, she takes a lot of time off. Office staff is condescending and inconsiderate.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Suki Midiki in Hackettstown, NJ – Apr 29, 2016
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Part time physician. Never available more than a couple of days a week, unavailable if emergencies arrive. Office staff completely incompetent. Will randomly call you regarding issues from months ago that have been resolved, yet not return current phones about current issues.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Ted Lee Incompetence in Hackettstown, NJ – Apr 29, 2016
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She's super nice however she only works part time. Takes extended leaves frequently. The office staff is entirely incompetent. Unavailable more often than she is available.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Geoff Washam in Hackettstown, NJ – Feb 04, 2016
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Know Before You Go

About Me

care philosophy

I am a graduate of Bucknell University and the University of Medicine and Dentistry of New Jersey/Robert Wood Johnson Medical School. I completed my residency at West Jersey Hospital in Voorhees, NJ where I served as co-chief resident. I am board...read more

biography

I am a graduate of Bucknell University and the University of Medicine and Dentistry of New Jersey/Robert Wood Johnson Medical School. I completed my residency at West Jersey Hospital in Voorhees, NJ where I served as co-chief resident. I am board...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • West Jersey Hosp-voorhees, Family Medicine

    Residency Hospital

  • Rutgers Robert Wood Johnson Medical School

    Medical School, 1994
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

St. Luke's Warren Hills Family Practice

St. Luke's Warren Hills Family Practice315 State Route 31 S Washington, NJ 07882
1

Affiliated Hospitals

  • St. Luke's Hospital-Warren Campus

    185 Roseberry St
    Phillipsburg, NJ 08865
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback

  • Hackettstown Medical Center

    651 Willow Grove St
    Hackettstown, NJ 07840
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    69%
    Patients said that nurses always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality