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Dr. Jeffrey Herz, MD

Dr. Jeffrey Herz, MD

Urology*
50+ years of experience

Dr. Jeffrey Herz, MD is a urologist in Rancho Mirage, CA and has over 50 years of experience in the medical field. He graduated from University of Connecticut in 1974. He is affiliated with medical facilities Eisenhower Medical Center and Desert Regional Medical Center.

3.5 Star Rating
Based on 41 reviews 3.5 Star Rating (41 reviews)

Practice

39000 Bob Hope Dr Ste 401 Rancho Mirage, CA 92270

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Dr. Herz's Reviews

Likelihood to recommend Dr. Herz

3.5
41 ratings, 14 with a written review
5 star
56%
56%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
37%
37%

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Strongly suggest you get a second opinion on any recommendations made by this physician.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Robert in palm springs, CA – Jan 17, 2019
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I highly recommend Dr. Herz he was direct and to the point evaluating my condition. He formulated a plan after diagnosising the problems to be addressed. One situation at a time was evaluated and taken care of, over a two year period I followed his directions understanding my options in each step toward a successful outcome. Dr. herz was professional, empathetic and most importantly diagnosed my problems with accuracy. The office staff the best! Thank you, Mike Lyons
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mike Lyons in Palm Desert , CA – Nov 12, 2018
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Terrible experience! and terrible follow up... billing problems never resolved and still they are trying to collect $30 for a co-pay that was paid at the time of "services" rendered... oh and the receptionist was pretty much as useless as the Dr.!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 23, 2018
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The doctor was great. His receptionist is another story.... if you go make sure to take cash and OVER PAY THEM so they OWE you money not the other way around!!! Or Kathy will call you, harass you and leave rude messages, and then call you a liar when you tell them you had a family emergency and then threaten to go to your employer to blemish your record!! Dr. Herz should really consider discussing these issues with his staff, because after this, because of her, he will not see my family again!!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Norfolk, VA – Dec 14, 2017
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Gentle, thorough and competent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Palm Springs, CA – Aug 07, 2017
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Dr. Jeff Herz takes the time to listen and prescribe the appropriate tests to evaluate my medical situations, I did not feel rushed. He is very knowledgeable with many years of experience and explains in easy to understand terms. His assistant/ receptionist goes the 'extra mile' to help set up the necessary tests, referrals and explaining details, she is extremley helpful. Making appointments is quick and easy, my appointments have always been on time. I highly recommend Dr. Herz.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nick in Palm Springs, CA – Jul 17, 2017
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I recently had Surgery for a Hydrocele after an initial consultation with Dr Herz,Having never had Surgery before I was understandably Apprehensive,Dr Herz explained all my options in detail and also said whilst it won't get any smaller it's not life threatening should I choose not to have the Surgery,I found his honest no pressure approach quite comforting.I decided to have the Procedure and was admitted within 2 weeks of that decision.Everything Dr Herz had said about the Surgery was on point.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
La Quinta, CA – Jul 16, 2017
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Beginning a relationship with any doctor is always very formal, with Dr. Herz it was no different. Once the interactions/diagnosis was determined and I was convinced that my situation needed more intensive treatment, our interactions became less formal. Since my problem was solved, we have become far less formal and we talk about what is going on in each other's lives because I'm truly interested in what he and his family are doing, and he gives me advice to make my life better has I go on.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Thomas Stone in PALM SPRINGS – Jul 15, 2017
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He took care of my grandmother. Without his fast acting care, she would not be here today.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Corona, CA – Jul 14, 2017
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I am an advocate for my father who has been under Dr. Herz' care for many years. Last year, my father went through a decline and I began attending appointments with him after a stay in the hospital and a close call. Dr. Herz was amazing and took great care of my father. He listened to my fathers wants and needs and chose to follow a route that gave my father the best quality of life. We had the most ideal results possible and my father could not be happier. We are very grateful for Dr. Herz!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kristine in Palm Desert, CA – Jul 06, 2017
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Dr. Herz has been my Urologist for almost 10 years. I have complete confidence in his decisions and opinions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathedral City, CA – Jun 29, 2017
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I met Dr Herz in the hospital. He answered my questions, explained the test I would need and then met me in his office to follow up. He then explained the option available to me and listened about my concerns. His staff was friendly and listened to me about my scheduling issues and accommodated me. I will continue to see Dr Herz to resolve my medical issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbi Motts in Landers CA – Apr 24, 2017
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Staff is unfriendly, talks over me-I could not get a question out. Bleh
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Lill in Idyllwild, CA – Oct 19, 2016
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Dr. Herz and his main person Dee have been extremely helpful and professional. Dr. Herz is very thorough and doesn't miss a step before diagnosising the problem. He been there for me and is direct with compassion. I highly recommend Dr. Herz. Mike Lyons
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mike Lyons in Lihue, HIPalm Desert Calif. – Jun 14, 2016
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About Me

biography

Dr. Jeffrey Herz, MD is a urologist in Rancho Mirage, CA and has over 50 years of experience in the medical field. He graduated from University of Connecticut in 1974. He is affiliated with medical facilities Eisenhower Medical Center and Desert Regional Medical Center.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Connecticut

    Medical School, 1974
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Office39000 Bob Hope Dr Ste 401 Rancho Mirage, CA 92270
1
Office74785 US Highway 111 Ste 101 Indian Wells, CA 92210
2