Dr. Jeffrey Richmond, MD
Orthopedic Surgery*
Dr. Jeffrey Richmond, MD is an orthopedic surgeon in Great Neck, NY. Dr. Richmond has extensive experience in Hip & Pelvic Surgery. He is affiliated with medical facilities such as Huntington Hospital and St. Francis Hospital & Heart Center. He is not accepting new patients.
3.9 Star Rating
Based on 19 reviews 3.9 Star Rating (19 reviews)
Practice
600 Northern Blvd Ste 300 Great Neck, NY 11021Make an Appointment
Hospital Highlight
Dr. Richmond is affiliated with St. Francis Hospital & Heart Center Roslyn, a highly rated hospital.
At a Glance
- Friendly Staff
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Richmond's Reviews
Likelihood to recommend Dr. Richmond
3.9
19 ratings, 14 with a written review
| 5 star | 74% | 74% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 26% | 26% |
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Right on the money!
What went well
No results
What could be improved
No results
Helpful
Dr Thomas Chillemi – Jun 05, 2024
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Jeffrey Richmond is the worst doctor I have ever seen. I asked him for a letter for my work and he indicated "full duty no restrictions" when he admitted that it is going to take weeks if not months for my ankle to heal. I asked for a MRI and he said no. Even after over 3 weeks, I am in so much pain. I believe the patient have the right to know what is going on whether a surgery can or cannot be done. But he doesn't do anything. He is rude and takes injuries very nonchalantly. If anything, I would give him a negative 10 for a review.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Rebekah – Apr 25, 2024
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Angel
What went well
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Greatful patient – Jan 09, 2023
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Horrible! He failed to examine me at all nor would he answer any of the medical questions that I posed to him. he spent no more than ten minutes hovering in the exam room doorway and didn't even bother to review any of the medical records that I had provided to his office beforehand. In essence, he displayed no interest in me as a patient and refused to even consider any treatment of my fractured hip bone.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ilene – Sep 17, 2020
During the COVID pandemic we make an effort to... Read More
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Can't say enough about Dr Richmond's skills as a surgeon. I fell in my home and destroyed by humerus. This required plates/screws to repair. Dr Richmond explained everything to me and was there after the surgery to reassure me. He is caring and genuine. I worked hard in rehab and have 90% range of motion. He's a rock star in my eyes !
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Merrick, NY – May 19, 2020
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When I fell and broke my left wrist, I thought how fortunate I was not to to have injured
my right one. After all I am right handed. Wrong! There's a reason we have two hands. Dr. Richmond took over. He operated, taped me up in a soft cast protecting the 18 stitches he had made. And in less than two weeks, the cast has been removed and the stitches removed as well. I am on my way to recovery. He's a great doctor. Right!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Johanna Hurwitz – May 15, 2020
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I was hurt in a major car accident and met Dr Richmond at the hospital just outside the operating room. I have never had an emergency before and I was bad. This doctor was calm- at first I did not understand why he wasn't excited and rushing around. And I found out that was because he is THE MAN when it comes to this and knows exactly what to do and how to do it. He told me what he was going to do and sounded like he knew exactly what I needed. I had a lot of surgerys and I am doing great. I found out later that he is the best ortho and surgeon around and everyone at the hospital told me I was lucky to have him on call. He calls me back, and calls me to say hi and see how i'm doing. HE IS THE BEST.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Reilly – Mar 01, 2020
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Saw Dr. Richmond in E.R. for he was the trauma surgeon on call after I was rushed to the hospital following a bike accident last April. Excellent surgeon who operated on my femur next morning, great bedside manner and listens to your concerns. Hopefully won't need his services again but g-d forbid if I am in need, I'd use him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 28, 2019
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Was in a car accident with multiple broken bones. Very caring surgeon. Explained everything, saw me every day, and returned all my calls. Very happy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
SR in Roslyn, NY – Jan 25, 2019
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Saw him a few years ago first for knee pain and have gone for various problems. He has always been helpful and seemed interested in treating me. I have not needed surgery, but it is good to have a surgeon who is willing to listen and treat regular joint problems without operating.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
R.Miller in Roslyn NY – Aug 10, 2017
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Dr Richmond fixed my broken femur and arm after I got hurt at work. I was sent to him by another orthopedic. He was awesome. Operated on me the day I got to the hospital and everything healed. Hes a busy guy but calls me back and has taken care of all of my workers comp paperwork. He is the man.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Great Neck, NY – Jul 24, 2017
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Dr Richmond repaired my husband's pelvic fracture after a motorcycle accident. He met us late at night at the hospital and spent an hour with us in the ER pushing him through the scanner himself. The surgery was the next day for 6 hours and turned out very well. He is out of the hospital. The doctor always returns calls and is arranging all the services he needs. He has been great.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Great Neck, NY – Jul 21, 2017
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Dr Richmond took care of me after a major car accident. He spent time with me in the hospital and operated on my arm and pelvis. Great results. Best surgeon and nice guy
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Brooklyn, NY – Jul 10, 2017
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Walked into the room and told me he had already diagnosed me without examining me (after a car crash). Told me my issue was old, that I was lying and making it all up to get An insurance payout. Entire exam consisted of threats bc I was there on no fault instead of private insurance.
Saw another doctor-same practice- later on for the same issue who diagnosed a Labral tear that will need surgery. Office in general is awesome- just not this guy.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Nitefeatherz in Long Island, ny – Jul 27, 2016
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Leave a review
How was your experience with Dr. Richmond?Overall Patient Satisfaction
19responses
Likelihood of recommending Dr. Richmond to family and friends is 3.9473684 out of 5
About Me
biography
Dr. Jeffrey Richmond graduated from Cornell University Medical College and completed residency training at the Hospital For Joint Diseases and a fellowship in orthopaedic trauma surgery/hip & pelvis reconstruction and the Hospital For Special Surgery...read moreOrthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Hospital For Special Surgery
Fellowship Hospital, 2002Hospital For Joint Diseases
Residency Hospital, 2001New York University
Residency Hospital, 1997
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
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- Hours
- Mon: 8:30am - 5:00pm
- Tue: 8:30am - 5:00pm
- Wed: 8:30am - 5:00pm
- Thu: 8:30am - 5:00pm
- Fri: 8:30am - 5:00pm
- Directions
Practice
Practice
Practice
Affiliated Hospitals
- Recipient of 11
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
84%Patients would recommend the hospital to friends and family19% higher than the national average
- Recipient of 12
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
77%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 19
hospital awardsPatient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
73%Patients said that doctors always listened to them and explained things well3% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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