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Dr. Jennie Ng, MD

Dr. Jennie Ng, MD

Gastroenterology*

Dr. Jennie Ng, MD is a gastroenterologist in Hinsdale, IL. She is affiliated with Elmhurst Hospital-Main Campus. She is accepting new patients.

3.1 Star Rating
Based on 8 reviews 3.1 Star Rating (8 reviews)

Duly Health and Care

40 S Clay St Hinsdale, IL 60521

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Dr. Ng's Reviews

Likelihood to recommend Dr. Ng

3.1
8 ratings, 4 with a written review
5 star
38%
38%
4 star
13%
13%
3 star
13%
13%
2 star
0%
0%
1 star
38%
38%

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Horrible experience time and time again. Repeatedly difficult to schedule appointments, and when seen, the doctor was dismissive and unhelpful. Felt invalidated and unheard during a time of significant pain and discomfort. Complete lack of empathy. Avoid at all cost!!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ari – Nov 11, 2024
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Uncompassionate and unhelpful
Horrible experience time and time again.Repeatedly difficult to schedule appointments, and when seen, the doctor was dismissive and unhelpful. Felt invalidated and unheard during a time of significant pain and discomfort.Complete lack of empathy. Avoid at all cost!!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Ari – Nov 11, 2024
Hi Ari, we're sorry to hear about your... Read More
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Dr. Ng was professional and courteous. Staff was also.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ira Fagel – Oct 10, 2024
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Dr. Ng is fine, however the answering service is unforgivably rude and the wait times both on the phone and in person are horrendous.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
10 others found this helpful
Helpful
Chicago, IL – May 17, 2016
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About Me

care philosophy

Jennie S Ng, MD is a Gastroenterology physician with Duly Health and Care, seeing Adults in Downers Grove, Elmhurst, Hinsdale, Lisle, Oakbrook Terrace.

biography

Jennie S. Ng, MD is a Gastroenterology physician with Duly Health and Care, seeing Adults in Downers Grove, Elmhurst, Hinsdale, Lisle, Oakbrook Terrace.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rosalind Franklin University Chicago Medical School

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Duly Health and Care

Duly Health and Care40 S Clay St Hinsdale, IL 60521
1
Duly Health and Care133 E Brush Hill Rd Elmhurst, IL 60126
2
Duly Health and Care5207 Main St Downers Grove, IL 60515
3
Duly Health and Care2 Transam Plaza Dr Oakbrook Terrace, IL 60181
4

Affiliated Hospitals

  • Elmhurst Hospital-Main Campus

    155 E Brush Hill Rd
    Elmhurst, IL 60126
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality