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Dr. Jennifer Burks, MD

Dr. Jennifer Burks, MD

Family Medicine*
25+ years of experience

Dr. Jennifer Burks, MD is a family medicine physician in Fort Smith, AR and has over 25 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1998. She is affiliated with Mercy Hospital Fort Smith. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 19 reviews 4.4 Star Rating (19 reviews)

Practice

3700 Cliff Dr Fort Smith, AR 72903
Telehealth available

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Dr. Burks' Reviews

Likelihood to recommend Dr. Burks

4.4
19 ratings, 4 with a written review
5 star
79%
79%
4 star
5%
5%
3 star
5%
5%
2 star
0%
0%
1 star
11%
11%

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Terrible
I have had an appointment scheduled with Dr Burks for months to get established as a new patient. I received a call one week before my appointment and was told she was not going to be there and I couldn’t be see for 4 more month. I told the person that called that I needed to be see sooner as I needed bloodwork due to issues seen on my bloodwork but they didn’t care. Beware of scheduling. You may never actually get in if the front desk has anything to say about it.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
May 09, 2022
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Dr.Burks' was my primary physician for close to a year this review I have dwelled on for the past few months about even leaving a review however as for Burks on the up side she is an outstanding individual as for the professional side of things I feel she isn't aware of everything Maybe to many Livestock on the farm or under Mercy healthcare's vise grips. As she stated I'm complicated and I agree however she accepted the task now listening to the patient and communication is the reason I walked in pain and suffered for eight months and over 60 plus tests procedure's and 6 different specialists you figure all that education and knowledge some smarts should fall out right so upon seeking a doctor whom was in our area with half the experience (I can see why) moved north and in 5 minutes of "Listening" and looking at records what she said I slap fell out of the chair nailed IT Lymphedema. If you are pleased and not complicated hurray for you as I Stated my opinion of her Good Luck
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Complicated – Jul 23, 2021
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Dr. Burks really listens to you & cares. My son had a condition & she kept digging until she found out what was wrong. It saved his life. If it had not been found within a few months & had surgery to remove it, he could've developed cancer and died. She is also my doctor. I drive 90 minutes one way just to see her because I know she will help me. Love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Aug 11, 2019
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I think Dr Burks and her whole staff is amazing. She takes time to know you and seems to just have the right answers to any and all of my medical problems. She really goes into detail to explain her diagnoses and actually helps you with whatever it is medically. From checking in, to getting to a room and her medical assistant is amazing as well, this place these people are amazing! I also want to add that Dr Burks feels like a friend although she is my Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Tina S in Booneville – Mar 18, 2017
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About Me

biography

Dr. Jennifer Burks, MD is a family medicine physician in Fort Smith, AR and has over 25 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1998. She is affiliated with...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mercy Clinic Rheumatology-Cliff Drive3700 Cliff Dr Fort Smith, AR 72903
1

Affiliated Hospitals

  • Mercy Hospital Fort Smith

    7301 Rogers Ave
    Fort Smith, AR 72903
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality