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Dr. Jennifer Kelly, MD

Dr. Jennifer Kelly, MD

Family Medicine*
15+ years of experience

Dr. Jennifer Kelly, MD is a family medicine physician in Santa Cruz, CA and has over 15 years of experience in the medical field. She graduated from George Washington University School of Medicine & Health Sciences in 2005. She is affiliated with Dominican Hospital. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 40 reviews 4.1 Star Rating (40 reviews)

Office Hours

Monday

8 am
to
5 pm

Tuesday

8 am
to
5 pm

Wednesday

8 am
to
5 pm

Thursday

8 am
to
5 pm

Friday

8 am
to
5 pm
Call us 24/7 to securely book an appointment
2018 Mission St
Santa Cruz, CA 95060

At a Glance

  • Area of ExpertiseDr. Kelly specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.

Experience Check

Search for experience in a specific area

Dr. Kelly's Reviews

Likelihood to recommend Dr. Kelly

4.1
40 ratings, 27 with a written review
5 star
75%
75%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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I like Dr. Kelly. [...].
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 10, 2025
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Dr. Kelly always listens and includes my inputs in my health care
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 28, 2024
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Dr. Kelly is an exceptional doctor. She listens to all concerns, seeks specialists' answers when and where needed, is funny, warm and pragmatic.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Jun 25, 2024
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Miserable
Ok so, I had Kelly as my primary care provider as a teen. 15-19 to be exact. She was incredibly useless in regards to helping research my (now worsening and confirmed) chronic health issues. She asked me to babysit her kids. Gaslit me about a PAP I had without informing her, and then called my GYNO to rant at her that I 'didn't need it', and then pressed to know if I was sexually active? (This was at 16 btw).Also was upset I went to the same GYNO to get my birth control implant. Saying she has never done one before and wanted to try.Never documented on file my health conditions, and deleted 'clunky' doctors notes about my issues, from a previous doctor. One of which was concern for an underlying autoimmune issue. Saw I booked an appointment to switch birth controls one time, cancelled it without notifying me, ended up waiting 2 weeks cuz she forced me to reschedule with her. And it was for menorrhagia from the birth control.Bad person, worse doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
A.J – Jun 11, 2024
Thank you for your feedback. We are always... Read More
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Dr. Kelly is a very good doctor who gives excellent advice and helps me understand how to stay healthy as I get older.
What went well
No results
What could be improved
No results
Helpful
May 25, 2024
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This was my first visit to this care provider and she left a very good impression on me. Very friendly, open and easy to talk to.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Apr 29, 2024
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My care provider is very good.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 23, 2024
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Dr. Kelly made me feel exceptionally well cared for, listened to, informed and understood. Great Dr. for body & spirit
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 19, 2024
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My initial visit with Dr Kelly as my PM. She was greatwarm, listened, concerned and knowledgeable.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 31, 2024
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Dr Kelly is great. She cares and takes the time to listen and provide information.
What went well
No results
What could be improved
No results
Helpful
Jan 20, 2024
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Dr. Kelly is great!
What went well
No results
What could be improved
No results
Helpful
Nov 16, 2023
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Dr. Kelly is phenomenal and I REALLY appreciate her careful and kind listening ear, as well as providing a variety of options that fit my style of living life (i.e. Acupuncture, etc).
What went well
No results
What could be improved
No results
Helpful
Nov 03, 2023
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She is the best Dr I have had in years.
What went well
No results
What could be improved
No results
Helpful
Oct 22, 2023
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Dr Kelly is the best primary care doctor I have had. Her dedication to her patients' care and empathetic yet straightforward way of communicating is exactly what I look for in a care provider. She is excellent and I am fortunate to have her as PCP and I feel confident that my health care is in good hands.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 12, 2023
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Excellent comprehensive routine medical appointment in the comfort of my own home
What went well
No results
What could be improved
No results
Helpful
Oct 09, 2023
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Always concerned about my health
What went well
No results
What could be improved
No results
Helpful
Oct 05, 2023
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Dr. Kelly was very busy but answered all of my questions and took the time to educate me on available options. She has a great sense of humor and very practical approach to medicine.
What went well
No results
What could be improved
No results
Helpful
Sep 22, 2023
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Dr Kelly has been an advocate for my healthcare for many years. She is the best doctor I've ever had.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 23, 2023
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Dr. Kelly is fantastic. I ended up changing health plans several years ago owing to costs, but changed back to return to Dr. Kelly. She's the best.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 21, 2023
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Dr. Kelly gets real
Love Her. She's awesome. She gets real with you. There's no beating around the bush. She gets to the point. I have a feeling some people's not great reviews are due to her bluntness. I appreciate that. She gets to the point. She is super knowledgeable. Shares personal info to help us see that she's not above it all. The old days where M.D.'s were put on pedestals and worshipped like Gods is gone with her generation. I appreciate that very much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sooga2so – Jun 20, 2022
Thank you for your feedback as we love to hear... Read More
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About Me

care philosophy

Actively listening to patients, respecting their preferences and values, and involving them in decisions about their care.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Salinas Ca

    Internship Hospital
  • Natividad Family Medicine

    Residency Hospital, 2007
  • George Washington University School Of Medicine & Health Sciences

    Medical School, 2005
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Dominican Hospital

    1555 Soquel Dr
    Santa Cruz, CA 95065

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality