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Dr. Jennifer Lane, MD

Dr. Jennifer Lane, MD

Oral & Maxillofacial Surgery*

Dr. Jennifer Lane, MD is an oral & maxillofacial surgery specialist in Asheville, NC. She is accepting new patients.

3.6 Star Rating
Based on 16 reviews 3.6 Star Rating (16 reviews)

Practice

4 Vanderbilt Park Dr Ste 210 Asheville, NC 28803

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At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Lane's Reviews

Likelihood to recommend Dr. Lane

3.6
16 ratings, 5 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
6%
6%
2 star
0%
0%
1 star
31%
31%

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There’s no room for sympathy or compassion in this office. When I was having teeth extracted and howling in pain, Dr. Lane didn’t stop to adjust her technique. She just said “You have to be quiet !” When I had an infection in my mouth a few days later, Dr. Lane didn’t have the time to talk to me personally. She just had the receptionist call in an antibiotic. Then when I went for the follow up visit, Dr. Lane was so disinterested she didn’t take the partial denture out of my mouth to see if the gums had healed. There’s also no time for pleasantries here. Nobody seems happy. P.S. If you forget your COVID mask, they’ll charge you $3 to give you one of theirs!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 12, 2021
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The support staff was not particularly warm in their interactions with me—no eye contact. Very luxurious setting. Office hours seem to be quite limited. I emailed them through their site about an issue and never heard back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Staff wasn't friendly
6 others found this helpful
Helpful
Asheville, NC – Oct 10, 2018
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Dr. Lane was extremely rude when I took my daughter there for a consultation. She was very short with her answers and seemed to be in a rush to get through the appointment. She was also very condescending when I asked her if she did payment plans stating “absolutely not, payment is due in full at the time of service”. She made the experience very uncomfortable to the point my daughter didn’t feel confortable moving forward with Dr. Lane performing the procedure, so we went elsewhere.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
May 31, 2018
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Everytime I've been here, all things went as planned and they are extremely helpful. I had Four Wisdom Teeth taken out in 30 minutes and I was on my merry way. Got to CVS 5 minutes after we left (to get my prescription that they had called in for me) and it was ready to go immediately.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Asheville, NC – Nov 29, 2016
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My wife had 2 top wisdom teeth out here and the procedure went very well, including partial IV sedation. She had 2 follow up visits to make sure all was fine and is very happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
H Brown in Asheville, NC – Jul 20, 2016
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About Me

biography

Dr. Jennifer Lane, MD is an oral & maxillofacial surgery specialist in Asheville, NC. She is accepting new patients.
  • Oral & Maxillofacial Surgery

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alabama At Birmingham / School Of Dentistry

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jenny Lane DDS MD PLLC4 Vanderbilt Park Dr Ste 210 Asheville, NC 28803
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Practice

Office1919 7th Ave S Birmingham, AL 35233
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