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Dr. Jennifer McLean, MD

Dr. Jennifer McLean, MD

Family Medicine*

Dr. Jennifer McLean, MD is a family medicine physician in Williamsburg, VA. She is affiliated with medical facilities Sentara Williamsburg Regional Medical Center and Riverside Regional Medical Center. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 88 reviews 4.8 Star Rating (88 reviews)

Practice

4125 Ironbound Rd Ste 200 Williamsburg, VA 23188
Telehealth available
Patient Favorite Award

Dr. McLean is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. McLean specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. McLean's Reviews

Likelihood to recommend Dr. McLean

4.8
88 ratings, 63 with a written review
5 star
92%
92%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
3%
3%

Your trust is our top concern.

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Dr. Jennifer McLean is awesome and takes great care of my family. The entire staff at the practice is very helpful and courteous. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Dodd – Nov 26, 2020
What a wonderful review! Thank you for your kind... Read More
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She is the best doctor i have e Dr had. She spends time with you ask the right questions and recommendations are great.Her response on the portal is great! Thank u Dr.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Robert – Nov 15, 2020
Thank you, Robert, for your raving review! Dr.... Read More
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Dr. McLean Is professional and attentive. She seems focused and present during consultations and exams. She is an excellent listener and seems to genuinely care about her patients’ well being. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jessica Smith – Aug 18, 2020
Thank you, Jessica, for your 5 star review! Dr.... Read More
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Dr. McLean is an excellent doctor who provides top level care. I gave a range of medical problems and she takes each seriously, with the right amount of testing and follow up. She listens well and has excellent attention to detail. I highly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jun 25, 2020
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Dr McLean is thorough, efficient, knowledgeable and compassionate. I don’t know anything more I would want from my doctor- she is great.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Valerie – Jun 25, 2020
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I normally do not leave reviews but this time I wanted to review my visit with Dr. Jennifer McLean from earlier in the week. The doctor is very people oriented, professional, and has perfect bedside manner so to speak. Dr. McLean is attentive to her patients and has astute listening skills. I feel the doctor listens to my concerns and attempts to address each one of them and provide feedback so that I knew what the plan of care is going to consist of. I find the doctor and the practice that she is associated with to be very good. I highly recommend her as a family practice physician. Members of my family also pleased with her service. Great service all around. I feel I received more than my “5 minutes of fame” (as I call it) of SERVICE because she asked many questions, and provided good input in trying to resolve my medical concerns and issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gibbs – Jun 20, 2020
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Dr. McLean is great! She is very patient and listens to all questions and concerns. She’s always on time and doesn’t make me feel rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy – Jun 18, 2020
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Dr. McLean takes time to listen to the needs of her patients, providing an atmosphere of caring and concern in a professional manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 18, 2020
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Best female doctor in Williamsburg!!! Caring, precise, informative, thorough. Office was adhering to COVID guideline safety recommendations and we felt safe while we were at the office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 08, 2020
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All of my visits have been very positive. Dr. McLean takes the time to listen, give feedback and make recommendations regarding all health issues. Dr. McLean highly competent and professional and I have recommended her to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Holly Trotter – Jun 04, 2020
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Very good staff and appreciate Dr McLean very much. She is very thorough and efficient. Ashley is very good also.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jeanette Imgrund – May 29, 2020
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Dr McLean a REAL professional and what everyone looks for in their family physician I think. Ashley does a great job. Always a pleasure going there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dr Jennifer McLean – May 21, 2020
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Dr. McLean is the best! Personable, professional, and patient. Love having her as my Primary Care Physician.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jessica – May 21, 2020
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Dr. McLean is easy to talk with about my health and concerns. I trust her and appreciate her advice. Even during video visits she is focused and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane Farthing – May 21, 2020
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Dr. McLean is amazing. She’s quite knowledgeable and I feel like I’m in great hands. I really trust that she has nothing but my best interests at heart. She hears my concerns and takes her time to educate me and discuss options/treatments/etc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
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Annual physical. Dr. McLean is very thorough and explains all blood tests so you understand what is shows and means. She is very easy to talk to about anything medical you have a question about.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 20, 2020
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Exceptionally good! Dr. McLean is a very caring, thorough, and empathetic physician. We are very pleased and thankful to be under her care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 15, 2020
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My husband and I love Dr. McLean! She’s very thorough with each visit and takes the time to listen to whatever issues we have as well as help guide us in directions we choose to take for getting the proper care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jess – May 14, 2020
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Very considerate, thorough, and compassionate doctor. Both my husband and I are patients of Dr. McLean.
What went well
No results
What could be improved
No results
Helpful
May 14, 2020
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Staff was very attentive to shifting needs and protocol due to Covid-19 and clearly communicated with me throughout my visit. Dr. McLean and her nurse were attentive and responsive to increased stressors along with ongoing health conditions. Professional, thorough, and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 14, 2020
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About Me

biography

Jennifer L. McLean, MD, FAAFP, is a board certified family medicine physician providing complete care to patients in the Williamsburg and surrounding areas from newborns to geriatrics.

After receiving her undergraduate degree from...
read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Virginia Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. McLean is a patient favorite Family Medicine Physician

    Read our methodology

    Locations

    Practice

    Office4125 Ironbound Rd Ste 200 Williamsburg, VA 23188
    1
    Office860 Omni Blvd Ste 101 Newport News, VA 23606
    2

    Affiliated Hospitals

    • Sentara Williamsburg Regional Medical Center

      100 Sentara Cir
      Williamsburg, VA 23188
      Recipient of 7
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    • Riverside Regional Medical Center

      500 J Clyde Morris Blvd
      Newport News, VA 23601

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality