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Dr. Jennifer Neville, MD

Dr. Jennifer Neville, MD

Internal Medicine*

Dr. Jennifer Neville, MD is an internist in O Fallon, IL. She is affiliated with medical facilities such as Missouri Baptist Medical Center and Memorial Hospital Belleville. She is not accepting new patients.

4.4 Star Rating
Based on 17 reviews 4.4 Star Rating (17 reviews)

Practice

1418 Cross St Ste 250 O Fallon, IL 62269
Telehealth available
(618) 236-8000
Patient Favorite Award

Dr. Neville is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Neville specializes in the area of Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Neville's Reviews

Likelihood to recommend Dr. Neville

4.4
17 ratings, 10 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
6%
6%
2 star
0%
0%
1 star
12%
12%

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Top of my list
Dr Neville has been my Primary Care provider for quite a while. She is thorough and accurate in her diagnosis and treatment. She is especially aware of my paticular needs as a liver transplant recipient. I am as content as I can be under her care. She compliments the treatment I get from speciallists through her communication with their facilities.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul Carter – Nov 13, 2024
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angotti – Dec 05, 2023
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Dr. Neville is very understanding and takes time to explain health issues and is eager to answer all questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 16, 2023
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Wonderful Doctor
At age 76, I've seen many Primary Care doctors in my life. Only two stand well above all others. Both were Internal Medicine professionals. Dr Jennifer Neville is one of those two. She LISTENS. I'm not just a number. I always receive her utmost attention and respect. She is brilliant, asks pertinant questions, takes copious notes. She always provides me with excellent information and direction. Most importantly, she has guided me with professional, accurate, helpful and proper diagnoses. I'm so thankful to call her My Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
CWC – Feb 04, 2023
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Seems friendly and knowledgeable but front desk area not friendly and not efficient. Nobody answers the phones!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Ann – Aug 08, 2022
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Dr. Neville is a very caring physician. She will explain what needs to be done and answers my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Irene Blake – Jun 01, 2022
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Office Visit
I arrived 6 minutes late for my appointment and I did apologize for my tardiness. The person at the counter took ten minutes to check me in and then I was told “Dr Neville could not see me because I was late”. I could not believe it so I sat in the lobby and called the office from my cellphone in the lobby. The person on the phone told me that “we have a policy and if you are late for an appointment Dr Neville is too busy and cannot see you”. I was never told such a policy existed in my prior appointments. Meanwhile in June of 2021 I was two hours prior to my appointment and I had taken off work and her office called me and said Dr Neville is cancelling all appointments. At the time I thought “okay things happen no big deal people are human” I find it fascinating the consideration and respect is not a two way street when I was 6 minutes late. I must remember I am a customer and I can choose who receives my business.
What went well
No results
What could be improved
  • Staff wasn't friendly
10 others found this helpful
Helpful
NA – Mar 16, 2022
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Dr Neville is my mom's Dr. My mom has covid and the office has been rude and non supportive. The Dr doesn't consult with my mom. the rude office staff keeps butting in mom tries to talk. This experience is frustrating. My mom has been to the ER as a result of lack of responsiveness from her Dr. She will be looking for a new Dr starting immediately. I'm appalled at this situation.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Jen Emig – Aug 25, 2021
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Dr. Neville is my mother's doctor. She is an amazing doctor. She is very caring, listens to you and takes time explaining everything in detail. We have never felt rushed at any visit. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Debbie – Jul 01, 2021
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Best experience with a primary care doctor I’ve ever had
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Nov 21, 2019
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Know Before You Go

About Me

biography

Jennifer Neville, MD, is a board-certified Internal Medicine physician. Dr. Neville offers annual wellness exams, vaccinations, and sick visits. She also treats many chronic conditions, such as asthma, COPD, diabetes, heart disease, and many other...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Southern Illinois University At Carbondale

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check
Patient Favorite Award

Dr. Neville is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    B J C Primary Care Shiloh 2501418 Cross St Ste 250 O Fallon, IL 62269
    1
    Memorial Hospital Shiloh1404 Cross St O Fallon, IL 62269
    2
    Wupi-Pediatrics1414 Cross St O Fallon, IL 62269
    3

    Practice

    PC Associates LLC1414 Cross St Ste 230 O Fallon, IL 62269
    4

    Affiliated Hospitals

    • Missouri Baptist Medical Center

      3015 N Ballas Rd
      Saint Louis, MO 63131
      Recipient of 19
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback

    • Barnes Jewish Hospital

      1 Barnes Jewish Hospital Plz
      Saint Louis, MO 63110
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback

    • HSHS St. Elizabeth's Hospital

      1 Saint Elizabeth Blvd
      O Fallon, IL 62269
      Recipient of 4
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality