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Dr. Jennifer Ui, MD

Dr. Jennifer Ui, MD

Neurology*
20+ years of experience

Dr. Jennifer Ui, MD is a neurologist in Cleveland, OH and has over 20 years of experience in the medical field. She graduated from OAKLAND COLLEGE OF MEDICINE AND SURGERY in 2000. She is affiliated with Cleveland Clinic. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 7 reviews 3.3 Star Rating (7 reviews)

Neuromuscular Center

9500 Euclid Ave Cleveland, OH 44195
Telehealth available

Hospital Highlight

Dr. Ui is affiliated with Cleveland Clinic Cleveland, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Ui specializes in the areas of Neurology & Neuromuscular Medicine. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
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Dr. Ui's Reviews

Likelihood to recommend Dr. Ui

3.3
7 ratings, 5 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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Horrible Doctor
She didn’t listen to me. She had an attitude with me, a senior patient. The worse Cleveland Clinic doctor I ever had!!!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 04, 2025
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A friend of mine has LRP4 positive labs but this doctor merely tested her ACHR antibodies and told her she did not have MG. Following that a neuro that is not an MG specialist ordered the LRP4 labs and they came back positive. He did not diagnosed her because he is not familiar with MG. Shortly after my friend ended up in the ER in myasthenic crisis. At some point a resident diagnosed her with FND despite the fact that she was intubated. She was later told she had suffered a myasthenic crisis due to “FND.” They sent in a psychiatrist who confirmed she does NOT have FND. At the point the ER neuro avoided her and sent in a NP to tell her she had factitious disorder. A second psychiatrist was sent in today and also confirmed she does NOT have factitious disorder. By all accounts Cleveland clinic is incompetent in MG. This neuromuscular specialist set this horrible chain of events in motion and she should be avoided. All I can hope for my friend is for the best at this point.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
AL – May 29, 2024
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She told me to "back off" the entire appt, anytime I talked basically. She did not listen to me at all during the appt, or discuss things that needed to be discussed. I have many major neurological issues that needed to be addressed immediately, and instead she wanted to focus on things that happened many many years ago. When I checked the notes on the portal after they posted, she was 100% incorrect in her notes, didn't put ANY of the reasons I attended the appt in her notes (I had/have zero feelings in my legs, that was a major reason, this wasnt in the notes!), lied in the notes and put that I had no pain, no swelling/joint pain etc. She is horrible and if you talk to other chronically ill patients who have seen her youll get the same answer!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 10, 2020
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She spends a lot of tome and listens carefully to her patients, and cares about me as a person. Follows up and responds quickly and makes very good medical decisions based on all of the information she gathers. A very skilled and compassionate doctor. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 25, 2018
×Post a ResponseAre you Dr. Ui?
She takes the time to listen to you and explain things to you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melinda in Cleveland Ohio – May 02, 2016
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About Me

care philosophy

Cleveland Clinic physicians provide personalized, state-of-the-art care for our patients today, while developing tomorrow's treatments and cures for brain, nerve and spine disorders.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oakland College Of Medicine And Surgery

    Medical School, 2000
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
Neuromuscular Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Neuromuscular Center

Cleveland Clinic Main Campus9500 Euclid Ave Cleveland, OH 44195
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Cleveland Clinic

    9500 Euclid Ave
    Cleveland, OH 44195
    Recipient of 28
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality