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Dr. Jenny Lu, MD

Dr. Jenny Lu, MD

Family Medicine*
35+ years of experience

Dr. Jenny Lu, MD is a family medicine physician in Middletown, NY and has over 35 years of experience in the medical field. She graduated from COLLEGE OF TRADITIONAL CHINESE MEDICINE OF SHANGHAI in 1987. She is affiliated with medical facilities such as Garnet Health Medical Center and Montefiore St. Luke's Cornwall. She is accepting telehealth appointments.

4.1 Star Rating
Based on 25 reviews 4.1 Star Rating (25 reviews)

Practice

75 Crystal Run Rd Ste 105 Middletown, NY 10941
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Lu specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Lu's Reviews

Likelihood to recommend Dr. Lu

4.1
25 ratings, 7 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
16%
16%

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Great Dr
I've been a pt of hers about 3 years now. She's a good Dr who listens. I recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2024
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Compassionate
DR Jenny Lu runs her own private practice. I give her a lot of credit for this. This allows her to treat the patient individually. She is a compassionate doctor who really cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lora M – Jan 30, 2023
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Impatient!
Terrible !! I went for major anxiety, ahe kept telling me to stop tapping my feet!!! I was being treated for a couple of years . Definitely unacceptable practices from her.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
ScrappySquirrel – Aug 09, 2022
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Dr. Lu has bn my doctor for almost 10 years!! She is just soo caring n really cares about her patients. For example, I went to 3 doctors re my ankle, N she was the only one that FIGURED out I had a bone infection!! She just recently had my lab work done n called me the next day, on the weekend to get to the hospital right away!! SHE even called my husband!! Sorry too much info, tmi, but that's how much she cares n goes the extra mile!! She really saved my life!! If you want a great doctor, she's it!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
ThERESA Oleary – Sep 29, 2020
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Dr Jenny Lu physician extraordinary doesn't begin to describe her professionalism and patient devotion as individuals not numbers. She combines modern medicine with holistic practices. Her staff especially Stephanie and Jody enhances her quality of care. Dr Lu is always available to answer questions by personally reassuring with after hour phone calls. This guardian angel personally saved my husband's life during this pandemic. Thank you Dr Lu for being our savior
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Renee S Brown – Apr 19, 2020
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Went there for specific concerns and was told we would get to it after some tests. After various expensive and unnecessary tests, she tried to sell me "magic" mushroom pills. And then she told me I had to go elsewhere for the specific concerns I had
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 01, 2019
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Dr Lu is s kind, gentle , caring Doctor .. She listens and answers all your questions ... She is not only a dr. But a very caring and knowledgeable person who puts your mind at ease about any medical issues you might be having . I highly recommend Dr Lu to anyone who is in need of a dr that can take care of you and your entire family . It's nice to know that there are still some Drs out there that really care about there patients ... Thank you Dr Jenny ! We love you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Cindy Waltzer in Bloomingburg, NY – May 22, 2016
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Leave a review

How was your experience with Dr. Lu?

About Me

biography

Dr. Jenny Lu, MD is a family medicine physician in Middletown, NY and has over 35 years of experience in the medical field. She graduated from COLLEGE OF TRADITIONAL CHINESE MEDICINE OF SHANGHAI in 1987. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • College Of Traditional Chinese Medicine Of Shanghai

    Medical School, 1987
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Jenny Q. Lu M.D. PLLC75 Crystal Run Rd Ste 105 Middletown, NY 10941
1

Affiliated Hospitals

  • St. Anthony Community Hospital

    15 Maple Ave
    Warwick, NY 10990
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Garnet Health Medical Center

    707 E Main St
    Middletown, NY 10940
    Recipient of 15
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Montefiore St. Luke's Cornwall

    70 Dubois St
    Newburgh, NY 12550
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality