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Dr. Jerry Chow, MD

Dr. Jerry Chow, MD

Orthopedic Hand Surgery*

Dr. Jerry Chow, MD is an orthopedic hand surgeon in Orland Park, IL. He is affiliated with Palos Community Hospital. He is accepting new patients.

3 Star Rating
Based on 56 reviews 3 Star Rating (56 reviews)

Practice

15300 West Ave Ste 310 Orland Park, IL 60462

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Hospital Highlight

Dr. Chow is affiliated with Palos Community Hospital Palos Heights, a highly rated hospital.

At a Glance

  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Chow's Reviews

Likelihood to recommend Dr. Chow

3.0
56 ratings, 23 with a written review
5 star
48%
48%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
48%
48%

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Dr Chow is an angel . He has relieved me of pain from numerous health condition from being type ones diabetic I owe him my life for his kindness and and putting up with. My conditions. He will always have a special place in my heart I could never repay him for all him and his staff have done Thank you Dr you are amazing and very caring
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Juju – Jun 25, 2023
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DR. JERRY CHOW
I WANT TO EXPRESS A SINCERE THANK YOU TO DR. CHOW AND STAFF. HAVING AND NEEDING A SURGERY ON MY HAND I WENT TO DR. CHOW WITH THE MANY YEARS OF PRACTISE, I RELIED ON HIS EXPERTISE. ONCE HAVING HAD THE SURGERY HE GUIDED MY RECOVERY AND CARE EVERY STEP OF THE WAY WITH COMPASSION, KNOWLEDGE, AND EXPERTISE. IN ADDITION. I LIKE TO THANK DEBBIE AND THE OFFICE STAFF ON THEIR PROFESIONALISM AND THEIR KIND DEMEANOR EACH TIME I CAME INTO THE OFFICE. HELPING ME WITH INSURANCE FORMS, SCHEDULING OF SURGERY, OFFICE VISITS AND OTHER ADMINISTRATIVE PROCESS. AGAIN, THANK YOU DR. CHOW AND STAFF FOR THE SUCCESSFUL SURGERY AND HELPING ME ALONG IN MY RECOVERY.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2023
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Excellent care, great surgeon, great staff
The staff was involved in making my visit pleasant, not aloof. They were friendly, efficient and ready to accommodate my needs. Doctor Chow works hard to be on schedule. I've never waited past my appointment time before I have been acknowledged and, in most cases, seen by the good doctor himself. He communicates with me, listening attentively to my complaints and formulates a treatment plan that has never failed to ease my problem. The last surgery I had was under local anesthesia, painlessly administered, the surgery also painless and recovery without undo discomfort. I am happy I have found a physician, staff and setting that makes bad conditions go away with such skill and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 17, 2023
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Horrible Bedside Manner
This doctor consulted for a wound on my father in the hospital. Without consulting with other doctors or taking my father's medical conditions into consideration, he scheduled an aggressive surgical debridement. My father does not heal well, Dr. Chow was going to debride "to the muscle" with no regard for healing saying there are "no guarantees." I asked if my father understood the procedure he was going to do. He said he didn't know if my father understood (but was still going to do the procedure). That's concerning to me that the doctor either didn't clearly explain the procedure and post-op, OR he did and did not care if the patient understood or not. It took me a voicemail, a phone call, a phone call and 2 messages from nurses to call me for to get a hold of him. When i spoke to him he was dismissive, rude and condescending. Ask questions, don't let him agree to anything. My father had a less aggressive procedure done bedside instead.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Rude, Horrible Bedside Manner – Jul 08, 2022
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Beware! This office cares more about collecting your money than anything. Took my 4 month old here, and it was a big mistake. Rude staff. Will take your insurance payment, then send your bill to collections before your next follow-up appointment on the books, then rudely tell you they “don’t do free medical care” when you explain that you thought you could pay them at the next follow-up appointment. It’s also 2021 and you cannot pay them online seemingly making it conveniently inconvenient. See a doctor who cares more about you as a patient. Steer clear of this office. Not another dime of my money will go to Dr. Chow.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Kristen – Mar 23, 2021
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I was recommended to Dr.Chow by my dentist when I explained to her that I wanted a mole removed on my face. Dr.Chow got the job done. Fast and made it no big deal after going to doctors in the past who said it could never be done. He made it happen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 09, 2020
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Dr chow does not take time to exlplaine he jumps around like a jackrabbit. He is definitely not gentle. Almost passed out taking out a stitch that was difficult. Said nothing to do after surgery in follow up care. Called office they said didn’t he tell u what to do post surgery. Never explained after eff to which was nerve damage. Should go back to China sub zero care. Never go again by him and would definitely not recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Dissatisfied patient – May 16, 2020
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I had a left thumb joint replacement in May of 2019. The thumb responded so well that I was able to schedule a similar surgery on my right thumb in December 2019. It is now mid March 2020 and I am back to full activity with no restrictions. Dr. Chow is a gifted surgeon and a great person as well. Well respected and liked by all the hospital staff I met. His office is very accommodating and well run. I never waited for a scheduled appointment. Office staff is great. I will definitely recommend Dr. Chow in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steve Reusz – Mar 13, 2020
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Dr. Chow is so pleasant and upbeat that I enjoy our visits. He is professional and kind and very caring. He listens to what I have to say and I really appreciate that! I would recommend him to everyone. He is an excellent surgeon and my pain was minimal. My husband will see him for a hand problem of his his own soon. We highly recommend him!
What went well
No results
What could be improved
No results
Helpful
Jackie Hokinson – Mar 11, 2020
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Since my pregnancy in 2004, I have been dealing with bilateral carpal tunnel syndrome. No, it wasn't an official diagnosis because I never went to a doctor for it. Fast forward to 2020 and the symptoms were so bad that I could barely use my left hand. I bit the bullet and made an appointment. The first thing Dr. Chow did was order an EMG and NCV which showed moderate to severe CTS in my left hand and moderate in my right. I thought I might be able to skirt by with cortisone shots but after discussing my options with Dr. Chow, I opted for surgery, starting with my left hand. I couldn't be happier with my decision. The constant tingling is gone and I am finally able to sleep through the night. He is straightforward and tells it like it is, which I totally appreciate. Tell me my options, the pros and cons of each and then let me make the decision. The office staff was wonderful and my wait time to see him on the day of my appointment was less than 15 minutes. I highly recommend Dr. Chow!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cheryl K. – Mar 05, 2020
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After dealing with an open Venous Ulcer ankle wound for months that wouldn't heal, the wound was at a point where I was referred to Dr. Chow for a skin graft. A noticeable improvement was seen within weeks after the procedure, and now continues to close and fully heal more rapidly, with an actual end in sight. My wife and I both find Dr. Chow to be informative, patient in answering questions, and provides personal attention to addressing the immediate needs of the wound. We also enjoy his personality.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Lange – Nov 21, 2019
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Dr Chow is an excellent surgeon. Professional and cares about his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D Wilson – Aug 16, 2019
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Would never ever recommend. Rude and just waited 3 hours for him. Office is rude and not at al helpful. DO NOT SEE DR CHOW
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
23 others found this helpful
Helpful
IL – Jan 01, 2019
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I would not go to anyone else, Dr Chow is highly skilled , easy to talk to and compassionate. I have never waited in his office past my appointment time to see him his staff is excellent and the appointments are easy to make.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Teri McGinnis in Chicago, IL – Aug 23, 2018
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I had satisfied my Blue Cross/Blue Shield out of pocket deductible by the date of my appointment with Dr. Chow and even verified it by speaker phone in front of the dragon-lady nurse. She was extremely rude to me and insisted she must collect $50. I haven’t even seen the docdor yet, but my confidence level going in is not very high.
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
23 others found this helpful
Helpful
Palos Heights, UL – Apr 12, 2018
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Dr . Jerry Chow is an excellent hand surgeon. Very good experience and trust his expertise and decisions. His office staff is supportive, helpful, responsive and friendly. Highly recommend Dr. Chow
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Karen Wolz in Palos Park, Illinois – Mar 13, 2018
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I am a doctoral OT who referred a friend to this practice based on Dr. Chow's past reputation. I was dismayed to find out this person was turned away upon arriving by his wife Debbie because it was a past worker's comp injury which had no bearing on this visit. This client had BC/B PPO and offerred to pay for the appointment. When I inquired why this happen I was rudely told this client could not be seen. I find that highly unethical and can not recommend this practice to anyone out there.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
22 others found this helpful
Helpful
Dr. Linda in Chicago – Nov 15, 2017
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I made an appointment to see Dr. Chow,refered by a Dr friend. Showed up, receptionist Debbie Chow, refused to let me see the Dr. I made the mistake of sharring that years before I had surgery on my hand due to work related injury. Freakout time for Debbie Chow. I have BC/BS PPO and even offered to pay up front. Still "NO, I'm sorry, we cannot see you, we wont get paid." IT WAS YEARS AGO, not W.C any more. Whatever. There are other hand surgens out there and I will be visiting one of them.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
Bob Dobalina in Manitowoc, WI – Nov 15, 2017
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Dr. Jerry Chow is the most thorough and hard working doctor I have ever met, he explains everything to you so you can understand what is taking place with your health care. I feel blessed to have been referred to him by Dr. Rizzo. I believe my medical outcome may not have been as favorable with another surgeon. Thank you Dr Chow.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Michael Kelly in Chicago, IL – May 18, 2017
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It amazes me that people online want to troll Dr. Chow and his office hiding behind the computer screen. My family has now had 4 generations go to him from Breast Cancer, to lacerations, to carpal tunnel surgeries and he is nothing short of a miracle worker. To the reviewer about listening to what you wanted to do, maybe he's the doctor and might know what's actually best for your condition. I know Dr. Google automatically gives you an MD, but I would trust Dr. Chow with my life!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ryane Bloomberg in Orland Park, IL – May 11, 2017
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About Me

biography

Dr. Jerry Chow, MD is an orthopedic hand surgeon in Orland Park, IL. He is affiliated with Palos Community Hospital. He is accepting new patients.
  • Orthopedic Hand Surgery

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of British Columbia / Faculty Of Education

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Office15300 West Ave Ste 310 Orland Park, IL 60462
1

Affiliated Hospitals

  • Palos Community Hospital

    12251 S 80th Ave
    Palos Heights, IL 60463
    Recipient of 7
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality