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Dr. Jesse Otero, MD

Dr. Jesse Otero, MD

Orthopedic Surgery*
10+ years of experience

Dr. Jesse Otero, MD is an orthopedic surgeon in Charlotte, NC and has over 10 years of experience in the medical field. Dr. Otero has extensive experience in Knee & Lower Limb Surgery. He graduated from SAINT LOUIS UNIVERSITY / HEALTH SCIENCES CENTER in 2011. He is affiliated with Novant Health Presbyterian Medical Center. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 68 reviews 4.8 Star Rating (68 reviews)

Locations

OrthoCarolina Hip & Knee Center

OrthoCarolina Hip & Knee Center2001 Vail Ave Ste 200A Charlotte, NC 28207
1

At a Glance

  • Area of ExpertiseDr. Otero specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent ReviewsReviews made in the last 30 days. See reviews

More Orthopedic Surgery Specialists at Novant Health

Experience Check

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Dr. Otero's Reviews

Likelihood to recommend Dr. Otero

4.8
68 ratings, 66 with a written review
5 star
93%
93%
4 star
3%
3%
3 star
0%
0%
2 star
1%
1%
1 star
3%
3%

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T.K.R. Surgery.
Dr. Otero did a Total knee replacement on my left knee December 2024. Within 90 days I was back in the gym, light hiking, and bike riding . I am having my right knee replaced in about a month. May 2025. Dr. Otero did such an amazing job with my first replacement, that he is the surgeon I trust to do my second one. He is experienced, knowledgeable, and he’s a cool dude too.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2025
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Highly likely! Dr. Otero gave me hope!
Dr. Otero listened and paid attention to my concerns. I am an above the knee amputee since 2017, and Dr. Otero was the first doctor to give me hope in a very long time. He was empathetic, and offered a sound and honest assessment of my situation. He also provided me with a referral for physical therapy, which I will follow up with before I see him again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2025
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Highly
It was my first time there, but everything went well.
What went well
No results
What could be improved
No results
Helpful
James Lauderdale – Mar 30, 2025
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Just one word, EXCELLENT!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 27, 2025
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Wonderful doctor and extraordinary person I had 5 knee replacements before I found Dr Otero he did a hip and knee replacement both are doing great
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Watson – Mar 15, 2025
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Hip replacement
Dr Otero is an excellent surgeon. He was recommended to my by mu PT who said he had seen the best outcomes from Dr Otero compared to others. Was worth the wait to get on his schedule. If anyone needs a hip replacement I strongly recommend him. The entire practice was very efficient (little to no waits at the appointment), everyone was helpful, professional, and polite. Not a single thing during the process that I would suggest changing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Moore – Feb 27, 2025
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Great Experience
I was fortunate to get Dr. Otero’s only open appointment this week. He had reviewed my records, ordered another X-ray and basically laid the facts out for me to consider. He was professional and caring. I had looked at his reviews and understand why he gets such consistent excellent ratings. His staff was also professional and kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Lou Lewis – Feb 14, 2025
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Dr. Otero was not hurried and took his time to fully explain in detail the procedures for my knee replacement. He is personable and friendly with excellent communications with his patients and putting them at ease. I have complete full confidence in Dr.Otero.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jerry – Jan 25, 2025
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Best Orthopedic Doctor Ever!!
Dr. Jesse Otero is the best Orthopedic Doctor I have ever seen!! He gave me back the ability to walk again, when no one else would help me! I owe him forever for fixing my hip!! I would highly recommend him for any hip issues you may have!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Teresa Causby – Dec 18, 2024
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Couldn’t be more pleased
Dr. Otero is one of those surgeons that’s top notch and you’ll be forever glad you found him. Knee replacement surgery was flawless. Also I’d mention his staff is great.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 23, 2024
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Hip replacement follow up visit
Dr. Otero provides thorough examinations and takes time to answer all questions and concerns. He is always professional, kind, and attentive, and shows that he genuinely cares about his patients and surgical outcomes. Dr. Otero is an excellent surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kent – Aug 11, 2024
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Very impressed
Dr Otero was very compassionate about my knee problems. He listened to my concerns and we came up with a great game plan. I was impressed that he was on time. I waited a very short period for him to come into the room after he reviewed my X-rays. He was very professional and knowledgeable as well. I’ve seen several Orthopedic Drs. He has impressed me the most.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 27, 2024
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Rare forthright, honest and intelligent.
Dr. Otero was very kind to start with.He was also to the point and very honest in his review of my X-rays.He identified the very positive aspects of a previous hip replacement surgery, and why the doctor who had performed it was very competent, as well as the prognosis for its continued functional success.He also addressed the status of the opposite hip (not replaced) that had been diagnosed with “probable arthritis” 15-years ago as definite replacement within five years of the other hip replacement. Dr. Otero, patiently and pragmatically reviewed my X-rays pointing out that the hip in question would likely never require replacement to its current structural integrity and minimal arthritis! He took the time yo cite various characteristics of the joint to support what he was saying and why it was true.This honesty is a rarity in today’s patient facing medical organizations where a general process fits all and financial gain is the primary objectives of Health Systems.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 06, 2024
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Knee replacement
I was very impressed with Dr.Otero. Looking forward to working with him in knee replacement.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbie Gallagher – Apr 15, 2024
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Best knee replacement surgeon I know. My scar is s
After my first surgery I was very disappointed it wasn’t by Dr Otero, I have a large scar from it and still pain from it. Dr. Otero did the right knee and I barely have a scar. It’s only been 6 months and I still have pain but nothing like the first one. Dr. Otero hands down for me. He’s the only one that I want to be doing any other surgery that he can do.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Penny Stroup – Mar 17, 2024
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Doctor Otero
Doctor Otero is by far the best surgeon in the world. But a great man also. Would highly recommend him to anyone. Also would never think of going anywhere else.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Cozart – Feb 29, 2024
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Dr. Otero is very kind and compassionate. I feel totally at ease knowing he will be overseeing my care from now on. I’m very glad I was pointed in his direction when needing to choose my orthopedic doctor and surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Traci Proctor – Sep 23, 2023
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Very Satisfied with the service
Satisfied with the service and the friendly staff
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
No – Aug 19, 2023
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Hip replacement
My first impression of Dr Otero was Super Friendly and knowledgeable. Talks on a level that is understandable and clear. He clearly knows his job and is so reassuring that the job will be done right. I couldn’t have picked a better surgeon to perform my surgery!!! I’m doing great!! Thanks Dr. Otero!!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janet – Jun 22, 2023
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Excellent Surgeon
It has been one month since my total knee replacement surgery with Dr. Otero. My surgery was flawless and I am up and about without the assistance of a cane. My right knee was badly bowed, which he corrected perfectly. I would highly recommend Dr. Otero to anyone that requires total knee replacement. He is caring and knowledgeable about his surgical procedures. W. Fink
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
May 01, 2023
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About Me

biography

Dr. Jesse Otero, MD is an orthopedic surgeon in Charlotte, NC and has over 10 years of experience in the medical field. Dr. Otero has extensive experience in Knee & Lower Limb Surgery. He graduated from SAINT LOUIS UNIVERSITY / HEALTH SCIENCES...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Louis University / Health Sciences Center

    Medical School, 2011
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Novant Health Presbyterian Medical Center

    200 Hawthorne Ln
    Charlotte, NC 28204

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality