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Dr. Jessica Bernens, MD

Dr. Jessica Bernens, MD

Family Medicine*

Dr. Jessica Bernens, MD is a family medicine physician in Suffolk, VA. She is affiliated with medical facilities such as Sentara Leigh Hospital and Sentara Obici Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 9 reviews 4 Star Rating (9 reviews)

Practice

5833 Harbour View Blvd Ste B Suffolk, VA 23435
Telehealth available

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Dr. Bernens' Reviews

Likelihood to recommend Dr. Bernens

4.0
9 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
11%
11%
2 star
11%
11%
1 star
11%
11%

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So disappointed. She was highly recommended by a friend. Called was told that she was booked till march ( called Feb 6) fine. Ill accept that, since I'm a new patient. Was called TWO DAYS before by appointment stating Dr. Jessica Bernens had and "emergency" on Friday and I had to reschedule! Two days away does not constitute as an emergency, after being away from your office for 2 1/2 weeks!! I also was highly encouraged to come in, to fill out paperwork so my previous records could be sent. Why did your medical assistants not tell me this a month ago when I made the appointment???!!! That is literally part of their job description. They wanted to reschedule me the following week, which I could not do, due to other appointments from doctors who have it together. Thank you for the horrible lasting impression, on not only you but your practice.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 14, 2020
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She has been my PCP for almost 3 years and she’s honestly the best doctor I’ve encountered. She’s very efficient and through when it comes to concerns of patients. Any time I have ever had an issue, she has taken it very seriously. She always make sure that she takes necessary steps so that I can maintain good health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michele Ramsey in Chesapeake, VA – Oct 19, 2018
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Wonderful doctor! Dr Bernens is easy to talk to and so compassionate. I left the office feeling confident in my medical choices and care. I would recommend her to anyone, specifically someone looking for medical care in regards to womens health.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Nms12409 in Chesapeake – Jun 14, 2018
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Dr Bernens is a outstanding Doctor and a very nice person. You can tell she cares very much about her patients. She listens to you and does all she can to help. I have been seeing her for about two years now. I could not ask for a better doctor at all. I have never been so happy with a doctor than Dr.Bernens and her staff. To tell the truth I am happy just to walk in the door and see her she will make you very welcome. Trust me on this. God Bless, Dr Bernens
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Richard Young in Elizabeth City, NC – Mar 09, 2018
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I chose Dr. Bernens based on a recommendation from another practice which I had contacted because I was specifically seeking a female physician to become my Primary Care Physician. I did a lot of research in making my selection. My first meeting with Dr. Bernens, as have been my last three monthly visits, was exceptional. Her bedside manner is exceptional, and it is easy to talk with her. She is well informed and compassionate. I am very pleased with the care rendered over the past 4 months
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Heather D. in Chesapeake, VA – Jun 14, 2016
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Dr. Brenens is attentive and acts as your partner in your personal healthcare. She takes all the time necessary to learn about and then address your concerns. I wholeheartedly recommend her if you are in Chesapeake and need a family physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Dave P. in Chesapeake VA – Apr 19, 2016
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About Me

biography

Jessica L. Bernens, MD, earned her undergraduate degree in Biomedical Engineering from The Georgia Institute of Technology in Atlanta, Georgia. Following her undergraduate education, she completed a Postbaccalaureate Studies program from Virginia...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office5833 Harbour View Blvd Ste B Suffolk, VA 23435
1

Practice

Office901 Hampton Blvd Ste 300 Norfolk, VA 23507
2
Office1024 Centerbrooke Ln Ste F Suffolk, VA 23434
3

Affiliated Hospitals

  • Sentara Norfolk General Hospital

    600 Gresham Dr
    Norfolk, VA 23507
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Sentara Leigh Hospital

    830 Kempsville Rd
    Norfolk, VA 23502
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Sentara Virginia Beach General Hospital

    1060 First Colonial Rd
    Virginia Beach, VA 23454
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality