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Dr. Jessica Hafner, DO

Dr. Jessica Hafner, DO

General Surgery*
15+ years of experience

Dr. Jessica Hafner, DO is a general surgeon in Holland, MI and has over 15 years of experience in the medical field. She graduated from Midwestern University Chicago College of Osteopathic Medicine in 2008. She is affiliated with Holland Hospital. She is accepting new patients.

4.9 Star Rating
Based on 37 reviews 4.9 Star Rating (37 reviews)

Practice

577 Michigan Ave Ste 202 Holland, MI 49423

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Dr. Hafner's Reviews

Likelihood to recommend Dr. Hafner

4.9
37 ratings, 21 with a written review
5 star
97%
97%
4 star
0%
0%
3 star
0%
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2 star
0%
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1 star
3%
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I cannot recommend Dr. Hafner highly enough. She shepherded me through my breast cancer diagnosis and surgery. She is patient and reassuring. She made a stressful time seem routine. She is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary B. – Aug 03, 2022
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She is in amazing Person, Doctor and excellent Surgeon, I can only talk about my experience and it was excellent, I hope I don't need another surgery anytime soon but if I do I for sure will go back with her. I recommend Doctor Hafner 100%
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adriana Ramos – Jun 30, 2020
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Thanks for the visit
What went well
No results
What could be improved
No results
Helpful
Daniel Guerra – Dec 03, 2019
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Dr. Hafner is amazing!!! She takes her time and you never feel like she’s rushed. She answers all your questions and goes above and beyond to make sure you feel comfortable with everything going on. She’s very knowledgeable, compassionate and empathetic. So glad I’ve come a crossed her on my breast cancer journey.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenn P in Holland, MI – Jun 07, 2019
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Dr hafner, despite being a surgeon, doesn’t want to operate on a person unless she is sure that surgery will help them. I found that very refreshing. She is kind and will spend as much time with you as needed to answer all your questions. That being said, she is often running behind on appts, so be prepared to wait unless you get an early morning appt. the wait is worth it tho, and she will spend as much time with you as needed. She also did an excellent job removing my gallbladder!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy in Grand junction , MI – Jan 17, 2019
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Dr. Hafner has an excellent bedside manner. She knows how to gain my confidence right away. She is personable and approachable. She is good at explaining, but also a good listener. I am glad she was my surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Tepstra in Zeeland, MI – Dec 17, 2018
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Dr. Hafner was personable and kind in each and every interaction we had. I had total confidence in her knowledge, skills, and in her concern for me the patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MI – Dec 14, 2018
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Dr. Hafner has a terrific demeanor! She is a delight! She is knowledgeable, proactive and efficient! I was treated so well by herself and the entire staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Heather Q in Douglas,MI – Apr 15, 2018
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My favorite Dr. Hafner story is that she called me on her cell phone while running up stairs. "I'm sorry I'm out of breath, but I knew you'd want to know your results." She understood that a 70 year-old woman, new to the area, had placed her full trust in her, and she never let me down. I can't say enough about her competence and caring. I recommend her and her team with infinite gold stars. She told me breast cancer was a bump in the road, and thanks to her, it was.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Sohn in Holland, MI – Apr 13, 2018
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Love love love Dr. Hafner! She did a pehnomial job of explaining my surgery and what to expect and took such good care of me! She is so full of energy and you can tell she has such a passion for what she does! Definitely will go to her again if need be!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julia – Apr 12, 2018
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Amazing, kind and very knowledgeable. Quick to get results back from her, not an assistant, but Dr. Hafner called herself. That was helpful so when I had questions she could answer now and not make me wait for a returned call.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Samantha in Hamilton, MI – Apr 12, 2018
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At a time when I felt I had important decisions to make, Dr. Hafner was available to see me and give me a clear picture of what my best options were. She was thorough, knowledgeable, professional, and explained everything well. She doesn't rush through your consultation time, but is very concerned about you, the patient, and wants to make sure all your questions are answered. Her post-op follow up was excellent as well. I would highly recommend her to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ruth V. in Holland, MI – Mar 16, 2018
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I dont think there is enough wonderful things to say about Dr. Hafner! I am so bless that i was referred to her. If i had my pick of all of the surgeons i still would have picked her. She explains things in such a way that i could understand. Her bedside manner is the best I've seen from any physician. You can tell she loves what she does and it shows in her work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2018
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Dr. Hafner is professional, skilled and a caring doctor, through my cancer treatment. I recommend her highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Peg Krause in Holland MI – Mar 08, 2018
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Dr. Hafner came highly recommended to me by medical professionals. From initial consultation to surgery follow up she was great. It took me two visits with other surgeons and a trip to holland to find this gem of a surgeon. She stressed that my gallbladder be removed even though symptoms had silenced a bit. Other surgeons said “no symptoms no problems.” Come to find out pathology report showed precancerous cells. Now I know why she was recommended to me, she’s wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katie Cline in Grand Rapids – Mar 08, 2018
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After the shock of being diagnosed with Breast Cancer, my anxiety was quickly eased by Dr. Hafner on my first visit with her. Her very positive and clear description of what my journey back to good health would be was so important for me and my family to understand. After my lumpectomy, my recovery was incredibly smooth with surprisingly with no pain. Dr. Hafner came highly recommended to me and I now add my name to her long list of very satisfied patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carolyn Stich in Holland,Michigan – Mar 07, 2018
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I'll for sure recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeanette Heckman in Holland,. Michigan – Mar 07, 2018
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Dr. Hafner is a very skilled physician and surgeon. But most importantly, she is a warm and caring person, who always put me at ease. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kathy Floch in Holland, MI – Mar 07, 2018
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I could not ask for more. Dr. Hafner is patient, kind, upbeat, compassionate, and incredibly smart. She stays up on the latest in breast surgery and is willing to consult with others to offer the best possible care. Truly an advocate for her patients. She made a very difficult situation far less so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Angela Yetzke in Jenison, MI – Mar 07, 2018
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Very kind, nice surgeon. She was informative up front but unfortunately, she put my son's peg tube through his colon and then into his stomach which wasn't discovered until 7 weeks later when he almost died, despite our continued trips to the ER with tube problems and insistence that there was something wrong with his tube. She did not call to check on our son once her office was informed of his failing state at Spectrum Hospital. Very disappointing.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Feb 06, 2018
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About Me

biography

Dr. Jessica Hafner, DO is a general surgeon in Holland, MI and has over 15 years of experience in the medical field. She graduated from Midwestern University Chicago College of Osteopathic Medicine in 2008. She is affiliated with Holland Hospital. She is accepting new patients.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Genesys Regional Medical Center Health Park

    Residency Hospital
  • Calvin College

    Undergraduate School
  • Midwestern University Chicago College Of Osteopathic Medicine

    Medical School, 2008
American Osteopathic Association®
American Osteopathic Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Lakeshore Surgical Associates PC577 Michigan Ave Ste 202 Holland, MI 49423
1

Practice

Office844 Washington Ave Ste 2700 Holland, MI 49423
2
Holland Medicenter175 S Waverly Rd Holland, MI 49423
3

Practice

Holland Hospital602 Michigan Ave Holland, MI 49423
4

Affiliated Hospitals

  • Holland Hospital

    602 Michigan Ave
    Holland, MI 49423
    Recipient of 20
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    80%
    Patients who gave a rating of 9 or 10

    14% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality