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Dr. Jessica Pagana-Defazio, DO

Dr. Jessica Pagana-Defazio, DO

Family Medicine*
25+ years of experience

Dr. Jessica Pagana-Defazio, DO is a family medicine physician in Sunbury, PA and has over 25 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1998. She is affiliated with medical facilities Evangelical Community Hospital and Geisinger Medical Center. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 65 reviews 4.5 Star Rating (65 reviews)

Practice

1072 Market St Sunbury, PA 17801
Telehealth available
Patient Favorite Award

Dr. Pagana-Defazio is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Pagana-Defazio specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Pagana-Defazio's Reviews

Likelihood to recommend Dr. Pagana-Defazio

4.5
65 ratings, 42 with a written review
5 star
82%
82%
4 star
2%
2%
3 star
8%
8%
2 star
0%
0%
1 star
9%
9%

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Dr. Jessica listened to my concerns and gave me encouragement. I feel that we are partners in my health care, which is important to me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jo-Anne Toccket – Apr 03, 2025
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Excellent care n staff very caring too
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley Benfer – Jan 22, 2025
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Cares about her patients
I have been going to this office since her father started the practice. She is very thorough and looks at my whole health picture. She listens to and addresses my concerns. She also knows my family medical history and screens for any high risk issues. I am very comfortable during my appointments and would not consider going to any other doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori – Nov 13, 2024
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Always kind, caring and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 08, 2024
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The Best!
Friendly. Knowledgeable. Kind. Addresses all your needs. The whole area is clean and staff are friendly and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laure M Johnson – Oct 24, 2024
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What an outstanding physician who truly cares for her patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 22, 2024
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Love Dr. Jess
Dr. Jess is kind and caring. She takes the time with you to listen and answers all your questions. She also explains what tests bloodwork, EKG, etc) she’ll be doing and why.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deb W – Jul 18, 2024
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Miss
Always a positive experience… ..she cares about your concerns. I
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2024
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Took the time to listen to health issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2024
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A watchful eye on my health.
I always feel well taken care of when visiting Dr. Jess. She makes sure I am up on all my shots and medical procedures. Dr. Jess does not hand out antibiotics for whatever ails you like in some offices I used to go to in the past. She can stick you with a needle to take blood that you never feel which is a real treat (I have had awful experiences with others in different offices and hospitals). She is very enthusiastic, energetic and friendly and takes the time to talk about my well being and any other subjects that might come up in conversations. Her staff is very efficient and friendly also. They deal with any problems or requests quickly and with a smile.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lucy – Jun 07, 2024
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Dedication to patients. Sincere, caring interest in patients. Dedication to family. Awesome 'old school' attitude to caring for people. All staff very friendly! I am looking forward to having a trusted doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Stauder – Jun 05, 2024
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Dr. Jess is the Best
Dr. Jess has treated me for a number of years. She is the epitome of professionalism in family medicine. She is knowledgeable, prepared, and has excellent bedside manner. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous Patient – May 02, 2024
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Dr. Jessica is always so kind and very conscious
Dr. Jessica always has the time to listen to my concerns and answer my questions. She is always very through in checking my health issues
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary – Apr 05, 2024
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She is always very thorough. Answered all my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 22, 2024
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Very likely
Friendly atmosphere…great staff…cares for my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2024
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Best doctor around
on time took all the time needed
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2024
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She is very concerned about her patients
The whole staff is well informed about the patients They’ll be seeing and so kind and helpful.
What went well
No results
What could be improved
No results
Helpful
Robert Miller – Feb 24, 2024
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Excellent Doctor
Takes time to discuss concerns, very relatable, easy to understand. Caring & thorough.I was looking for a new physician when my doctor retired, she & her PA are wonderful!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheryl – Feb 23, 2024
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I always do recommend her to people I know.
I appreciated the time taken by all staff to speak with me about my healthcare.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Fleming – Feb 07, 2024
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Always great
Dr Jessie and her staff are always on top of things are knowledgeable and efficient. Very little wait time and I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AJK – Jan 27, 2024
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About Me

biography

Dr. Jessica Pagana-Defazio, DO is a family medicine physician in Sunbury, PA and has over 25 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1998. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Pagana-Defazio is a patient favorite Family Medicine Physician

    Read our methodology

    Locations

    Practice

    Pagana & Pagana-Defazio Family Practice LLC1072 Market St Sunbury, PA 17801
    1
    Office270 Susquehanna Valley Mall Dr Ste 100 Selinsgrove, PA 17870
    2
    Family Practice Center PC7 Dock Hill Rd Middleburg, PA 17842
    3

    Affiliated Hospitals

    • Evangelical Community Hospital

      1 Hospital Dr
      Lewisburg, PA 17837
      Recipient of 6
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      84%
      Patients said that nurses always listened to them and explained things well

      9% higher than the national average

      View all patient feedback
    • Geisinger Medical Center

      100 N Academy Ave
      Danville, PA 17822
      Recipient of 5
      hospital awards

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      80%
      Patients said that nurses always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality