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Dr. Jessica Ridgley, DO

Dr. Jessica Ridgley, DO

Internal Medicine*

Dr. Jessica Ridgley, DO is an internist in Lone Tree, CO. She is affiliated with HCA HealthONE SKY Ridge. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 28 reviews 4.3 Star Rating (28 reviews)

Locations

HCA HealthONE Sky Ridge Primary Care

HCA HealthONE Sky Ridge Primary Care10107 Ridgegate Pkwy Ste 240 Lone Tree, CO 80124
1
Patient Favorite Award

Dr. Ridgley is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Areas of ExpertiseDr. Ridgley specializes in the areas of Internal Medicine & Neuromusculoskeletal Medicine. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 100 Best Hospitals Award™ See hospitals

More Internists at HCA HealthONE SKY Ridge

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Dr. Ridgley's Reviews

Likelihood to recommend Dr. Ridgley

4.3
28 ratings, 24 with a written review
5 star
79%
79%
4 star
4%
4%
3 star
0%
0%
2 star
7%
7%
1 star
11%
11%

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Room for improvement
Dr. Ridgley is an osteopathic physician who has skills in osteopathic manipulative treatment and this is a unique service to find in healthcare. Unfortunately, this is the only reason I would recommend someone to go see her. She has room for improvement in her patient care skills. I had a visit with her recently that ended up being the worst I have ever experienced by a physician for a wellness exam. She talks too much about herself and doesn't really seem interested in getting to know her patients or their needs. She asked me no history questions other than verifying my meds. Her exam was very cursory limited to head, heart, lungs (for a wellness exam). I am confident she is capable of better if she put forth more effort to actually get to know her patient's needs. The office was poorly run and communication between her and staff had several hiccups. The doc was running 1 hour late, and the staff had the nerve to complained about drawing my blood because they were running behind!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
Dec 22, 2023
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Dependably Wonderful: I trust her.
I had just been in hospital with a serious (frightening) pulmonary embolism. My follow up visit with Dr. Ridgley was thorough, including the first half with her excellent staff who caught her up with the details of my situation, so she was well-prepped to use her time with me most efficiently.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
BHN – Feb 22, 2023
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Outstanding!
Incredibly professional… Has a great way of putting me at ease and seems to take a very personal approach in discussing my healthcare. I recommend her highly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
NJM – Jul 27, 2022
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Dr. Ridgley is great. She spends a lot of time with her patients, and is dedicated to creating a plan for better health. However, her office staff and practices are a deal-breaker. You can't get a sick appointment for 3 weeks, her staff (nurses) don't call back. Not a great option for a primary healthcare provider.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Heather Martin – Jun 24, 2022
Hi Heather, We are grateful for the kind words... Read More
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Great doctor. She listens to your concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2022
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I had gone to urgent care twice with very few suggestions. I went to see Dr. Ridgley and she listened, checked me out, and told me what she would suggest trying and how long I’d have to do it. One day and there’s already improvement.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lee – Dec 01, 2021
Thank you for the positive feedback! We love... Read More
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Dr. RIDGLEY is so competent and thorough. I am so glad I found her. Her assistant, Lesley, is so nice, friendly and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Margaret – May 19, 2021
HI Margaret,Thank you for taking the time to... Read More
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Dr. Ridgley and staff are always caring and compassionate..The staff works well together and is on time. Dr. Ridgley listens and always helps with whatever the problem may be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Diane martin – May 01, 2021
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Continuing my prior rating of Dr. Ridgley... -- Today I had a physical appointment scheduled with Dr. Ridgley. In the days prior, I received robo-texts and robo-voice mails on my cell phone – the contact method listed in my Healow account – confirming the appointment. I arrived to find that my appointment had been cancelled and that a message had been left the day porior on number not listed in my Healow health record. No call – human or robo – was placed to my cell phone. Again, the office staff was as curt as usual, going into a diatribe about how the doctor didn’t do physicals at the time and for the duration of my appointment. If this was the case, why did they accept the appointment and why wait until the last minute to notify me? Dr. Ridgley, this review does not speak to your medical prowess. However, this rating speaks to your ownership of the behaviors of your non-medical team given their role in the complete medical experience. I look forward to moving post-haste.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
DI – Apr 14, 2021
Dear DI, We would like the opportunity to speak... Read More
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patric Wright – Nov 20, 2020
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Excellent. Don't know what I'd do without Dr. Ridgley.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Edith – Oct 29, 2020
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As a new patient, I was pleasently surprised to receive the wonderful, caring attention and time that Dr. Ridgley and her staff gave me. The office was very clean. I would highly recommend Dr. Ridgley to anyone looking for a great healthcare checkup.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cecelia – Oct 15, 2020
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In another state I have had many surgeries in a world renowned Med Center with expert physician specialists. Upon moving to Colorado, and based on a mental and physical need to be active, my high level priority was to find a high level Internal Medicine physician. It took months but I found perhaps the most knowledgeable and professional physician I have ever met. She listens, answers all questions, let’s me make suggestions however politely remains the doctor. Her concerns and treatments are for my health not just satisfying my opinions and requests. Sooo fortunate to have found this doctor. It took me months to write a review. Not because I had not determined her qualifications to meet my medical needs but I lselfishly decided that soon, it might take months to get an appointment with her. There will be a time that she won’t be able to take new patients, of that I am positive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeanie – Sep 29, 2020
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Dr Ridgley carefully compared my list of medications with my fasting blood test and made recommendations and updates based on current information.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Margaret McDonnell – Sep 27, 2020
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She is great and is very thorough. Great bedside manor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sibley Mahler – Sep 15, 2020
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I met Dr. Ridley for the first time and was very much impressed. She was very thorough and very pleasant. I would not only recommend her but the entire staff. The receptionist are delightful and helpful. Megan the PA saw me this week and she to was very good. She made me feel very comfortable. I would see her again anytime as well. Then there is Jason the nurse. I have known him now for several years. He is one of the main reasons I loved to go to Lone Tree Internal Medicine. He greets you with a smile and really makes you feel special.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda White – Sep 12, 2020
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This was my first visit. She was very attentive & made several useful suggestions. Dr. Jessica spent a generous amount of time with me. I am looking forward to experiencing some of her physical manipulations to possibly relieve some knee pain.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Loretta Schrag – Aug 21, 2020
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My entire family loves Dr. Ridgley and her staff. She is very attentive and thorough and responds promptly to take care of all our medical needs. She’s such a good listener and explains everything very well while taking all the time necessary. Never rushed. We never have to wait more than 5 minutes before being seen. We are very pleased to have her as our primary care physician and highly recommend her. A special shoutout to Jason! He makes visiting the doctor a pleasant experience and not something to dread. Love this practice and all the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan and John Campbell – Aug 08, 2020
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Dr. Ridgely's staff is professional and personable. Lydia and Inonge were fun and helpful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Carole Bergeman – Feb 21, 2020
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Dr. Ridgley and her MA Angel are great! They are very efficient, caring and knowledgeable. I feel very comfortable there and that they really care about my welfare. I would recommend them to anyone!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Marilyn Riedel – Feb 14, 2020
Hi Marilyn, Thank you for taking the time to... Read More
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About Me

Watch Dr. Ridgley's Video

biography

This physician is accepting telehealth visits.Dr. Jessica Ridgley received her medical degree from Kansas City University of Medicine and Biosciences. She continued her training with an Internal Medicine Residency at Berkshire Medical Center in...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kansas City University College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Internal Medicine
American Osteopathic Board of Neuromusculoskeletal Medicine®
Neuromusculoskeletal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Ridgley is a patient favorite Internist

    Read our methodology

    Affiliated Hospitals

    • HCA HealthONE SKY Ridge

      10101 Ridgegate Pkwy
      Lone Tree, CO 80124
      Recipient of 55
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality