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Dr. Jessica Shen, MD

Dr. Jessica Shen, MD

Otolaryngology-Head and Neck Surgery*

Dr. Jessica Shen, MD is an otolaryngology-head and neck surgery specialist in Chevy Chase, MD. She is affiliated with medical facilities such as Mercy Health-St. Rita's Medical Center and UM Baltimore Washington Medical Center. She is accepting new patients.

2.8 Star Rating
Based on 6 reviews 2.8 Star Rating (6 reviews)

Practice

5454 Wisconsin Ave Ste 1535 Chevy Chase, MD 20815

At a Glance

  • Area of Expertise
    Dr. Shen specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Shen's Reviews

Likelihood to recommend Dr. Shen

2.8
6 ratings, 5 with a written review
5 star
33%
33%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Avoid at all costs. She over-prescribed the wrong steroid for a woman of my age and stature. I was given no guidance as to side effects nor was I given any warnings as to possible complications. The paralyzing, middle of the night panic attacks began shortly after I stopped taking the drugs. Shortly after that, over Thanksgiving, 2018 I lapsed into catatonia and required eight days of hospitalization for what has been diagnosed by my medical team as Post Steroidal Psychotic Depression. A year later, I am still recovering from her mistake. Once able, I wrote Dr. Shen and told her what had happened. She responded by saying, essentially, these things happen. Had Medicare not covered my expenses, we’d be in court over this.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Nov 22, 2019
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Dr. Shen is kind and compassionate. She fully explains the treatment protocol and makes time for questions. I highly recommend Dr. Shen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Letsgoorange – Nov 14, 2019
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I had a completely positive experience with Dr. Shen -- the office was clearly having a hectic Friday and despite that, Dr. Shen was still smiling at the end of it. She was kind, thorough, and easy to speak with. Her instincts were on target and her solution to my issue worked. I would strongly recommend Dr. Shen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kensington, MD – Jun 13, 2019
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This female doctor is way too snobby and corky and not great for both kids or young children, even for adult, we cannot recommend this doctor at all. Not just us but our kid also got really bad trauma from this doctor's attitude.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Attoneys in Bethesda, MD – Aug 17, 2016
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Office schedulers reviewed & affirmed acceptance of my daughter's primary & secondary insurance before scheduling her. When we arrived, we were told that because we have not the primary deductible (starts 6/1), we could not be seen. The supervisor claimed that he tried to call me but my line was dead. I showed the desk clerk that I had no missed calls. He called my phone & it rang fine. My 13 yo was pulled from school fruitlessly. She had a perforated septum & did not need to have time wasted.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Silver Spring, MD – Jun 09, 2016
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About Me

biography

Dr. Jessica Shen, MD is an otolaryngology-head and neck surgery specialist in Chevy Chase, MD. She is affiliated with medical facilities such as Mercy Health-St. Rita's Medical Center and UM Baltimore Washington Medical Center. She is accepting new patients.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Feldman Ent. Group PC5454 Wisconsin Ave Ste 1535 Chevy Chase, MD 20815
1
Metro Wellness Specialists LLC1120 19th St NW Ste 316 Washington, DC 20036
2
Office6410 Rockledge Dr Ste 305 Bethesda, MD 20817
3
Office1145 19th St NW Ste 402 Washington, DC 20036
4

Affiliated Hospitals

  • Suburban Hospital

    8600 Old Georgetown Rd
    Bethesda, MD 20814
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said their room and bathroom were always kept clean

    12% higher than the national average

    View all patient feedback
  • Sibley Memorial Hospital

    5255 Loughboro Rd NW
    Washington, DC 20016
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients would recommend the hospital to friends and family

    12% higher than the national average

    View all patient feedback
  • Adventist HealthCare White Oak Medical Center

    11890 Healing Way
    Silver Spring, MD 20904

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said their room and bathroom were always kept clean

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality