Dr. Jinsong Zhang, MD

Called to make an appointment at this place and they requested office notes and records which is understandable. I get a call that the “office manager” said that the info sent didn’t warrant an appointment with the Dr. Even though there are multiple abnormal labs, imaging showing arthritis and joint issues, and multiple Specialists telling me I need to be seen by a Rheumatologist. I have never dealt with such rude staff or had so much difficulty booking an appointment. Absolutely ridiculous without even examining a patient and seeing clear swelling or having an actual Dr review your chart they decide you don’t need to be seen. I’d give zero stars if I could!!!!!

Dr Zhang’s medical staff is incompetent and rude. My health was in danger in the hands of the unskilled, inattentive staff. I understand doctors rely on office personnel, and if the staff doesn’t alert Dr Zhang about my phone call. So I didn’t get a call back. IN THE MEANTIME MY PRESCRIPTION REFILLS WERE BLOCKED BY THE STAFF. I felt like this experience should be shared with the practice’s administrator. I would appreciate giving my doctor a chance to address the rude staff member.

Poor bedside manner. Would not recommend this doctor.

Impatient, short clipped answers bordering on rude. I did not go back. Recently explained above to staff, begged for another appointment with different Dr, my call was never returned. Today I called back for my records that took weeks to find which he never looked over. Was told they do not send other Dr's records to anyone nor did they offer them to me. Staff member would check, waiting for call. I feel I'm being punished for verbalizing displeasure, unprofessional.

I've been a patient of Dr. Zhang for almost two years. I would recommend my family and friends to see him. I have the upmost respect for his staff. They have gone beyond their duties to assist me.

All of the staff was very kind. Dr. Shang made me feel at ease and reassured me that everything was ok. Would definitely recommend!

While I have much I could say, I feel that I must relay that I heard the receptionist spouting conspiracy rhetoric about vaccines. This was the final straw for me.