Dr. John Austin, MD

The doctor is RUDE. His first patient that morning. He's not a morning person. Disgusted with me because i did not have a disc he needed. Told him I was unaware of a disc. Said couldn't do anything without it proceeded to tell me how stupid I was...not in those exact words but made me feel just the same. I told him he had no right to speak to me that way and he walked out as did i.My insurance was billed, paid and I receive a balance bill. I call the office to say nothing was done. they said 'HE ALWAYS' does that procedure, to EVERYONE....so like robots they bill it....insurance pays it, because it is the NORM...whether needed or not, I suppose....well, I am not paying it. I got the insurance involved, they didn't care, just pay it. Record shows you were there on that day....YES!!! I was there but nothing was done!!!Office insist he did do it. This goes on for about a year..finally!! my little light turns on, 'okay, give me the results. Never got the results or another bill.

Hello! I made an appointment with this person; I can't even call a doctor. My symptoms were pressure and hurting in my ears, nose, and throat, and a growth in my throat. He supposedly has a degree in otolaryngology. Instead of saying hello or introducing himself or even asking how I was doing that day: His initial question was, 'Who referred you here?' in a misdemeanor and annoyed voice. He made me feel so uncomfortable and unwelcome. He did go through the appointment and assessed my symptoms and was very mad, as if I was wasting his time. Then he diagnosed me with nothing.I went home, and 5 months later, I had an annual physical appointment with my PCP. I expressed my concerns regarding my symptoms of ears, nose, and throat. I was then diagnosed with level 5 pailary carcinoma-thyroid Cancer. I have had a difficult 10 years. This person could have saved me but he opted to be non welocoming and did not take me seriously.

Finally found an EMT that solved my sinus problems one step at a time. Great doctor! So lucky to have found him.

Very knowledgeable

I’ve seen Dr. Austin twice now and am very pleased with the level of care and his professionalism. The Doctor is thorough, takes the time to explain things, and never appears rushed. Scheduling an appointment is easy and the wait time is short. I would definitely recommend Dr. Austin to anyone and will continue to see him for ENT issues.

Had balloon sinusplasty, very happy with experien. Thanks dr.

Staff and Dr. Austin very nice and professional ! Thanks to you all...

Excellent Doctor Surgery went great....I recommend Dr. Austin 100%........

I had a surgery on my thyroid I am glad to say that I'm so happy everything came out find dr was awesome he did an excellent job in this clinic you don't have to wait hours like other clinics here they checked me told me what I had had my options on what to do and everything was fast and after my surgery I went home didn't have no complication whats so ever now my scar is healing very well everything just in two weeks dr austin is a great doctor I really recommend him

I was having an issue with fluid behind my right ear and not able to hear well, Dr. Austin was great at getting this issue resolved. Dr. Austin knows what his doing and did all the proper procedures, 1st trying medication and when this did not work ear tubes. I feel and hear better.

Dr. Austin is an incredibly knowledgeable physician with his first and foremost priority being the patient at hand. I appreciated how compassionate he was when I was not feeling my best and how he was straight forward with his diagnosis/recommendation. Dr. Austin listened to my concerns and helped me feel better than I have in years. I've been and will continue to recommend Dr. Austin to anyone and everyone. Thank you Dr. Austin!

Dr. Austin is a perfect example of professionalism, I am very pleased of the results from my son's surgery. The ability interacting with my son making him feel not to worry or scared of the process was definitely a plus. Even my son has rated Dr. Austin a 5 Star doctor.

I saw Dr. Austin about sinus congestion. After a scan, he recommended a balloon sinuplasty. The procedure WAS unpleasant, but worth it. I had this procedure 2 weeks ago and I can breathe!!!! Dr. Austin is very attentive and has a good bedside manner!

I had a very good experience with Dr. Austin. Appointments were easy to get. Wait time in the reception room and exam room was minimal. Dr. Austin was knowledgeable and personable. I would recommend him to anyone needing ENT services.

Dr. Austin was great! He showed our 18month daughter kindness and patience that small children demand. His staff was also wonderful! We had such an amazing experience starting with our initial consultation, through the procedure and even at our follow up appointments. Thank you for everything!

Nasal surgery went well considering it's never fun. Appointments were easy.

I had the best experience with Dr. Austin who performed a balloon sinuplasty. The outcome was unbelievable as I went from daily runny nose to zero days. Both his style and technique produced no pain at all. He and his staff are to be commended and highly recommended. He and his staff followed up with phone calls post procedure. As a professional in the health care field, i was very impresses with his practice and caring manner.

I saw Dr. Austin for a deviated septum, persistent sinusitis and vertigo. I followed his recommended treatment which included a CT scan to diagnose my condition and then septoplasty and balloon sinuplasty. Both procedures went as Dr. Austin explained, there were no unexpected surprises, nor unexpected pain. I trust his experience and judgement and would recommend him to others, including my family.

In 2007 I went to Austin ENT interested in a hearing aide. During a new patient check Dr. Austin found a very bad cancer in my throat. He operated the next week and successfully removed the cancer. He and the staff also were very helpful during my post-op period. After chemo and radiation treatments I returned to Dr. Austin for periodic checkups that continue to this day. I give Dr. Austin 5 stars and recommend him highly to people I know.

Dr. Austin diagnosed my condition as squamous cell carcinoma - cancer of the throat and tongue base. This was after I had been to two other doctors who said I had an infection or sinus/allergy condition. I am truly blessed Dr. Austin is my ENT. He is thorough, friendly, and positive. His staff is cooperative and helpful. I have never had to wait more than ten minutes in more than fifteen appointments I have had during my treatments and follow up.