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Dr. John Costello, DO

Dr. John Costello, DO

Ophthalmology*
30+ years of experience

Dr. John Costello, DO is an ophthalmologist in Oneida, NY and has over 30 years of experience in the medical field. He graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1991. He is affiliated with medical facilities such as Community Memorial Hospital and Samaritan Medical Center. He is accepting new patients.

4.7 Star Rating
Based on 62 reviews 4.7 Star Rating (62 reviews)

Practice

131 Main St Ste 201 Oneida, NY 13421

At a Glance

  • Area of Expertise
    Dr. Costello specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Costello's Reviews

Likelihood to recommend Dr. Costello

4.7
62 ratings, 60 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
6%
6%

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great bedside manner
was very caring and supportive
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Simply the Best
Cataract surgery before during and after very through very skilled answered all questions and personable. Wow
What went well
No results
What could be improved
No results
Helpful
Feb 07, 2025
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LASIK eye surgery
Dr. Costello was very thorough explaining everything about the LASIK procedure. I was nervous to have it done but he was reassuring during the procedure and I’m so happy with the results.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nov 19, 2024
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Cataract surgery!
Committed to his profession, as also his staff! Caring and devoted to his patients! Very comfortable you feel with them!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Howard – Oct 24, 2024
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Entire staff very professional and courteous.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 27, 2024
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Knowledgeable doctor and friendly staff gave me confidence and peace of mind. Addressed all my concerns and I had no doubts or fears during the surgery procedure. I don't need to wear glasses anymore.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 20, 2024
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Excellent experience
I was excited, but apprehensive to have cataract surgery. Dr. Costello earned my trust with his knowledge of the laser process and lens implantation, as well as, his positive personality. The surgery facility and staff were highly professional, good natured, and kind in all areas of the process from reception to operating room. I felt truly cared for, all items were explained and directions sent home. Scheduled times remained punctual and they worked to meet my timing needs. Each night after surgery, Dr. Costello called to check on my progress.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 24, 2024
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Wonderful Doctor
Dr.Costello was wonderful, explained everything to me before surgery. Had to have cataract removal in one eye. I will definitely be going back to him for the other eye surgery. The staff is friendly and understanding. Great experience, highly recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 23, 2024
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Clearly the Best!
Very knowledgeable and professional. Everything was explained to me prior to surgery. After care has been top notch, caring, and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2024
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Dr was very through and kind.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 20, 2024
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Excellent physician and staff.
Welcomed and answered all questions. All procedures were explained . Provided checklist on post op. instructions . Responsive to call back questions. Professional and friendly staff. Office and exam rooms near and clean. I highly recommend Dr. Costello.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Dangler – Jun 19, 2024
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Cataract Surgery
Dr. Costello's care was outstanding! Both he and his staff are professional and friendly. I would highly recommend Dr. Costello to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim Casero – Jun 03, 2024
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Cataract Surgery Review
Dr John Costello was surgeon for my recent cataract operation. I was so nervous going in to it but he and his team at Rome Eye Surgery were absolutely wonderful! The outcome of my surgery is absolutely amazing! I never thought I’d see so well after surgery and really didn’t realize how much I was seeing so poorly. I now have 20 20 vision and only need readers. This procedure was absolutely painless and I’d recommend that if you require cataract surgery insist on Dr John Costello do your surgery he’s a great surgeon!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryl Franklin – May 17, 2024
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Office staff are pleasant and professional; surgery performed @ Griffiss Surgery Center; also excellent and lastly; very pleased with my care from Dr Costello. The procedure and options were thoroughly explained and follow-up made me feel like my recovery was normal.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leroy Scott – Mar 20, 2024
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Awesome experience! Personable, clear and concise!
Staff was friendly, attentive, and quick!They made me feel very comfortable! Dr. Costello was very informative and friendly! Highly recommend!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jaclyne Turner – Mar 06, 2024
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Excellent process, great results
Dr was very personable while being professionable
What went well
No results
What could be improved
No results
Helpful
Usually old and grumpy – Jan 20, 2024
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Very professional & friendly. Successful cataract surgery. Highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 18, 2024
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Highly Recommend
Experienced, Knowledgeable( great at explaining procedure/options etc), professional , considerate, helpful/respectful staff!Amazing results!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 03, 2024
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Very satisfying experience. Thank you for restoring my eyesight.
What went well
No results
What could be improved
No results
Helpful
Amy J. Ford, Albion Town Clerk (Oswego County) – Dec 26, 2023
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Beyond excellent eye care
The staff were all professional and friendly.They apologized for the waiting time, which was not necessary as it was less than 15 minutes.Dr. Costello explained the options for my surgery and was very patient with me as I asked many many questions. My surgery was painless and the follow up appointments were a positive experience. I would highly recommend Costello Eye Physicians & Surgeons for Cateract removal and eye care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 21, 2023
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About Me

biography

Dr. John Costello, Jr., D.O., F.A.O.C.O. returned to Central New York from Doctor's Hospital/Ohio University in Columbus, Ohio where he served as the chief ophthalmology resident.

He served as a clinical instructor for Ohio University...
read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 1991
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office131 Main St Ste 201 Oneida, NY 13421
1

Practice

Amidon Medical Group PLLC2 Ellinwood Dr New Hartford, NY 13413
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Office53-59 Public Sq Ste 102 Watertown, NY 13601
3
Upstate Specialty Pediatric Ophthalmology550 Harrison St Ste L Syracuse, NY 13202
4

Affiliated Hospitals

  • Community Memorial Hospital

    150 Broad St
    Hamilton, NY 13346
    Recipient of 2
    hospital awards
  • University Hospital S University N Y Health Science Center

    750 E Adams St
    Syracuse, NY 13210
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Samaritan Medical Center

    830 Washington St
    Watertown, NY 13601
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality