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Dr. John Friel, MD

Dr. John Friel, MD

General Surgery*
25+ years of experience

Dr. John Friel, MD is a general surgeon in Brockton, MA and has over 25 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 1998. He is affiliated with medical facilities Good Samaritan Medical Center and St. Elizabeth's Medical Center. He is accepting new patients.

4.7 Star Rating
Based on 31 reviews 4.7 Star Rating (31 reviews)

Steward Surgical Associates Brockton

1350 Belmont St Ste 102 Brockton, MA 02301

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Dr. Friel's Reviews

Likelihood to recommend Dr. Friel

4.7
31 ratings, 27 with a written review
5 star
90%
90%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Absolutely great doctor and staff!
I was able to get a same-day appointment for an acute issue. Dr Friel performed the surgery in about 20min, and gave me good preventative advice. Very friendly and patient-oriented, and then he quickly moved on to the next patient. I had this exact same experience a few years back, when Dr Friel worked in another practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 10, 2024
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Good doctor
Had a procedure on 11/8/23 at St. Elizabeth. Doctor Friel is experienced and competent.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dmitriy – Nov 10, 2023
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Great Dr and Staff
Excellent. Extremely knowledgeable Dr and very nice, efficient staff. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John Duggan – Oct 18, 2023
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Colorectal surgery
Awful information to patient. Patient sent to rehab prematurely TWICE, and they want to do it again. Poor bedside manner and cannot get colon bag to stop leaking, yet send patient to rehab. Rehab facility nice, but can in no way handle problem. Awful, continuing problem. Dr. seems way over his head . Would not recommend at all.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jul 31, 2023
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Rubber Band Ligation of Hemorrhoids
Recommended to Dr Friel by my PCP Dr. Zaidi for bleeding hemorrhoids. Dr Friel was very easy to discuss my problems with. He took the time to explain my problem and the treatment options I had. He was able to perform the rubber band ligation right in the exam room. The procedure was quick and painless. Dr. Friel was professional and courteous. I would recommend Dr Friel to anyone with hemorrhoid problems.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 11, 2023
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Meet Dr Friel today he made me feel so comfortable and answered all of my questions. He explained everything to me about my surgery that I previously had with a different physician 6 months. I left feeling very confident that Dr Friel is going to help me get better. The stuff is also great very pleasant!! Great doctor!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Maria Delgado – Nov 09, 2021
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I had a Wonderful experience with Dr. Friel. I was very nervous and a little self conscience but he made me feel so at ease and relaxed, both in his office and at the surgery. I didn't know what to expect but it was very nice to meet a doctor that has a personality and sense of humor, THANK YOU!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 29, 2021
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I recently had surgery performed by Dr. Friel. I highly recommend him. He was so professional and thorough. He has a great bedside manner as does his surgical staff! Thank you!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 03, 2020
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Dr. Friel is absolutely excellent. He explains all things you need to know prior to any procedure. He is always upbeat and very professional in his approach to patient care. He has been my Colon & Rectal specialist for the last 5 years and every time we interact, I am always impressed with his care for his patients.
What went well
No results
What could be improved
No results
Helpful
Mar 28, 2019
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Dr. Friel is very knowledgeable, thorough and explains things very well. He really puts you at ease and inspires confidence.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 24, 2018
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Dr. Friel gave the impression that he really cared about you and would do his best for you. He performed a procedure on my hemorrhoids in a very efficient professional way, with very little discomfort afterwards.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Eileen Motivala in Nashua, NH – Jun 27, 2018
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Dr. Friel has and his team have always provided the best of care during testing and has kept me well informed. A very fine doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paul L in NH – May 25, 2018
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Dr. Friel was very professional,thorough,informative,pleasant, As nervous as I was I felt very comfortable and at ease with Dr. Friel. He performed a Rubber Band Ligation of my hemorrhoid and walked me through the whole procedure quickly. I have to say I felt so much better and happy after my appointment. Sara,Dr. Friel's medical assistant was also very pleasant and helpful in that she answered all my questions prior to my meeting with Dr. Friel. Given my situation, they both made it easier.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol Boule' in Nashua, NH – Mar 08, 2018
Hello Carol, we are so pleased that you had such... Read More
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Could not have asked for a better, nicer doctor! Should have had a colonoscopy years ago, kept putting it off. He understood why, did not give me a sermon. There were many polyps removed and and needed future surgery. He was very friendly, courteous and thorough. Did not rush you in and out, spent time explaining what it would entail. Actually have been back for a follow up because of him. Everything went well this time. Great bedside manner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hudson NH – Jan 30, 2018
Hello, thank you so much for leaving a great... Read More
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I was just plain uncomfortable with the reason to go see him but just as the reviews had mentioned he was very pleasant and professional, if need be in the future I will not hesitate to return and I will most definitely recommend if asked
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dec 24, 2017
Hi, we are very happy we could provide you with a... Read More
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I was very embarrassed to consult with a rectal doctor, but Dr. Friel made easy for me, and I felt very comfortable to discuss the issue with him. I also had my first colonoscopy with Dr. Friel, and I'm very pleased with the way he took care of me. I definitely recommend him to anyone who is looking for a rectal specialist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nashua,NH – Dec 11, 2017
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2 office visits with Dr Friel went very well. He is easy to talk to & takes the time necessary to fully explain treatments & options. I had a hemoroid ligation procedure done that was quick with minimal pain & discomfort. He diagnosed another condition & said it would heal itself in a short time & it did. Very pleased & would see Dr Friel again without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hampstead, NH – Dec 09, 2017
Hi, we are so pleased you enjoyed your visit with... Read More
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Last year Dr. Friel removed a section of my colon. I was told to expect a hospital stay of 5 to 7 days, and a three to four week recuperation. I was home in two days and back to work in two weeks. I had no complications and was extremely happy with my care from Dr Friel and the staff at SNHMC. Dr. Friel is everything you would want in a doctor: Patient, courteous, friendly, helpful and most of all to me ... available.. I was back to see him last month for a different problem ..Excellent Care!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mike H in Milford, NH – Nov 21, 2017
Hi Mike, thank you so much for taking the time to... Read More
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Having a surgary is no fun,bur having a great surgeon makes it easier and less stressful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanna Tolksdorf in Milford, NH – Jun 14, 2017
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I liked him very much. He is not a doctor who talks down to you. He talks directly to you and makes sure that you understand what he is saying. Would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura Colquhoun in nashua, nh – Jun 12, 2017
Laura Colquhoun, thank you for sharing your... Read More
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About Me

care philosophy

John Friel, MD, is a colon and rectal surgeon serving the greater Nashua area. He is board certified in Colon & Rectal Surgery and General Surgery.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Francis Hospital And Medical Center

    Fellowship Hospital
  • Umass Memorial Medical Center

    Internship Hospital
  • Albany Medical College

    Medical School, 1998
  • Boston University Chobanian & Avedisian School Of Medicine

    1994
  • Providence

    Undergraduate School, 1990
American Board of Medical Specialties®
American Board of Colon & Rectal Surgery®
Colon & Rectal Surgery
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Steward Surgical Associates Brockton

Steward Surgical Associates Brockton1350 Belmont St Ste 102 Brockton, MA 02301
1

SMG General Surgery, Brighton

SMG General Surgery, Brighton11 Nevins St Ste 201 Brighton, MA 02135
2

SMG Surgical Specialties, Brockton

SMG Surgical Specialties, Brockton1 Pearl St Ste 2000 Brockton, MA 02301
3

Affiliated Hospitals

  • St. Elizabeth's Medical Center

    736 Cambridge St
    Brighton, MA 02135
    Recipient of 5
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Good Samaritan Medical Center

    235 N Pearl St
    Brockton, MA 02301
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality