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Dr. John Hertenstein, MD

Dr. John Hertenstein, MD

Pediatrics*

Dr. John Hertenstein, MD is a pediatrician in Liberty, MO. He is accepting new patients.

3.8 Star Rating
Based on 20 reviews 3.8 Star Rating (20 reviews)

Practice

2525 Glenn Hendren Dr Liberty, MO 64068

At a Glance

  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Dr. Hertenstein's Reviews

Likelihood to recommend Dr. Hertenstein

3.8
20 ratings, 7 with a written review
5 star
65%
65%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
25%
25%

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Former pediatric patient
My mom took me to Dr. Hertenstein as a child, he was my primary pediatrician. I remember as a child he made me feel very comfortable and welcome in his office. He would always speak TO me, not down to me, and my mother respected him greatly. I wish this man saw adult patients lol I’ve been pondering taking my daughter to him at some point. When you’re a child, health problems seem like the end of the world, whether cold, flu, other viruses. No matter what was happening with me, I always felt super confident with Dr. H each time my mom took me and as a child felt near instant relief leaving his office. I wish you all the best doctor, keep making a difference just as you made with me. Thank you Dr. Hertenstein!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 25, 2024
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Absolutely Unprofessional
I quit taking my son to this unprofessional, inconsiderate, rude person. I have never heard someone in the medical profession say anything as bad as this one did. I brought my son to him a handful of times before I quit and went to another pediatrician.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
May 26, 2024
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Dr. Hertenstein was my sons pediatrician 26 years ago and had a serious blood condition and I truly believe my son would not be alive today had it not been for Dr Hertenstein
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kelley Perrin – Mar 24, 2018
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Dr. Hertenstein is one of the most incompetent dr have ever encountered. I have taken my kids to this ofc for yrs only to see Dr. Lively. Unfortunately the handful of times he was not available we had to see Dr. Hertenstein. In my opinion this guy is just a plain idiot and is way too proud of himself. Him being a dr is just plain frighting. Not being a first time mom (oldest 26) with several kids, his lack of knowledge and complacency is dangerous. smh
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
KANSAS CITY – Jan 18, 2018
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I ended up at dr hertensteins office after taking my newborn to several places around town. All those places kept telling me my son would get over his horrible cough. Come to find out my son had rsv which dr hertenstein addressed immediately All of the staff and drs at this office actuallly care. The service is exceptional. My kids (3 now) actually love going to the dr. Best dr office period.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kansas City, MO – May 07, 2017
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Great with the kids and very knowledgeable and caring doctor! Very personable and makes my kids smile and laugh, even when they're scared or sick. Office staff is great too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley in Breckenridge,MO – Jan 20, 2017
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Don't be thrown off by the name! I Had him up until I was an adult, I would have continued seeing him if I didn't feel so awkward in the waiting room with little kids. Haha he's great, he's the same great doctor he's always been from what I remember, he has a charisma about him, very smart. When I heard his voice from the other rooms I never felt scared when my turn was next, in fact I was excited because every doctor's visit was like a new adventure.:)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kea in Kansas City, MO – Nov 18, 2016
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About Me

biography

Dr. John Hertenstein, MD is a pediatrician in Liberty, MO. He is accepting new patients.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Children's Mercy Hosp, Pediatrics

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Liberty Hospital2525 Glenn Hendren Dr Liberty, MO 64068
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