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Dr. John Macias, MD

Dr. John Macias, MD

Neurotology*
30+ years of experience

Dr. John Macias, MD is an otologist neurotologist in Phoenix, AZ and has over 30 years of experience in the medical field. He graduated from BAPTIST HOSPITAL OF SOUTHEAST TEXAS in 1994. He is affiliated with medical facilities such as Banner University Medical Center Phoenix and St. Joseph's Hospital and Medical Center. He is accepting new patients.

3.9 Star Rating
Based on 37 reviews 3.9 Star Rating (37 reviews)

Practice

926 E McDowell Rd Ste 208 Phoenix, AZ 85006

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Dr. Macias' Reviews

Likelihood to recommend Dr. Macias

3.9
37 ratings, 15 with a written review
5 star
70%
70%
4 star
3%
3%
3 star
0%
0%
2 star
5%
5%
1 star
22%
22%

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Best doctor!
Dr. Macias gave me my life back. I have Meneries disease and had vertigo almost daily.His office and staff are amazing!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2025
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Rude, unhelpful
No way jose
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Spake Praspector – Aug 31, 2023
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Dr Macias is a good doctor and very caring. However, dealing with his rude staff is very upsetting. After a mix up with appointments I could no longer schedule to see Dr Macias and they had no right to make that decision for me. The gal I spoke with on the phone was rude and did not care about my issues. Time to find a new doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
3 others found this helpful
Helpful
Sep 29, 2022
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I’m in the process of moving states when my ears started to act up on me. But Dr. Macias and his team were able to schedule me in before the big move. Can’t thank them enough for giving me the most caring and professional care. Thank you to Dr. Macias and his team!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 20, 2022
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Best doctor ever. I have been a healthcare executive for almost 40 years, Dr Macias is top five.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Terry – May 05, 2021
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Didnt listen to my symptoms. Didnt review my previous MRI and CT scan. Just read the Summary. Staff was rude with initial scheduling.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Connie A Brunnmeier – Apr 28, 2021
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Dr. Macias is an amazing doctor! My mother was shifted from one doctor to another and she could never get a diagnosis. Dr. Macias did a CT scan and found that she had an invasive cyst that was burrowing into the bone in her inner ear. Now 4 weeks after surgery she can almost hear 100%; her balance is coming back and the loud noises on the left side of her head are almost gone. He is a true doctor and all he wants to do is to help you!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jun 02, 2019
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I have been seeing Dr Macias years and I would give him five stars. I called in today to renew a prescription and was told in a very unfriendly manner I would have to see dr first and that would be 2 1/2 months out. Dr Macias has told me it was important to stay on my medication. I guess I have no choice but to look for help elsewhere.
What went well
No results
What could be improved
No results
15 others found this helpful
Helpful
Jim in Phoenix , AZ – Oct 13, 2017
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Now setting apppointments for December for new patients. Too long to wait and scheduler not able to even suggest a referral for someone with ear infections and pain. Not helpful and couldn't care less! No thanks you're not a doctor I want to see now or in 2 months!!!!
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Phoenix, AZ – Oct 06, 2017
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I have been a patient of Dr. Macias for almost 25 years. He has treated my for bone conductory hearing loss and performed two successful stapedectomies. He has treated my son also with the same professionalism and integrity. Most recently I had a severe attack of dizziness that required hospitalization. Although Dr. Macias hadn't seen me in a number of years, he (and his staff) worked me in immediately and has been helping me through a most difficult illness. He is intelligent and caring too
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Flagstaff, AZ – Aug 24, 2017
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Although I think Dr. Macias is a good and skilled doctor, I think it is unreasonable for patients who see him on a regular basis has to wait 5 plus weeks to get an appointment when one is in pain. I'm in the medical profession myself and we would always work a patient in if they were a current patient and in pain.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 others found this helpful
Helpful
Scottsdale, AZ – Apr 27, 2017
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Dr. Macias explains in length what to expect as far as risks in surgery and also what to expect in post surgery results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Tom Dang in Chandler, AZ – Dec 02, 2016
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Notice: he's only an EAR doctor. When I called and explained history: sleep apnea, ear ache/infections, headaches--procedures listed on this website as conditions the doctor treats, I was told he does not treat anything related to the nose or throat. Dr. Macias refers out for these type of patients. When I asked which doctors he refers to, the staff would not give me any suggestions without a consultation. A consultation to be told to go somewhere else? Seriously?? Not much of a specialist.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
KC in Phoenix, AZ – Jul 14, 2016
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After seeing ENT'S here in the Valley of Arizona for many years and messing up with my ears i finally found the one. Dr. Macias Excellent Dr. Kind good manners, good listener. Gives you hope and resolves problems. Staff very professional. Waiting time it doesn't matter to me as long as I am being care for when I am consulting with him. I want to be treated like a human being not like people working at a factory always on the clock. I have a lot of respect for Dr Macias.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Lidia LaFollette in Fountain Hills, AZ – May 26, 2016
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Very good short wait for apt. short wait in lobby very nice professional staff. Dr. Listens very well to all symptoms suggests various options. He explains everything very well. Would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
15 others found this helpful
Helpful
maria in eloy, az – Mar 05, 2016
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About Me

biography

Dr. John Macias, MD is an otologist neurotologist in Phoenix, AZ and has over 30 years of experience in the medical field. He graduated from BAPTIST HOSPITAL OF SOUTHEAST TEXAS in 1994. He is affiliated with medical facilities such as Banner University...read more
  • Neurotology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baptist Hospital Of Southeast Texas

    Medical School, 1994
  • University Of Iowa Hospitals & Clinics

    Residency Hospital, 1993
  • Ear Found/otology Grp

    Fellowship Hospital, 1993
  • University Of Iowa Hospitals & Clinics

    Internship Hospital, 1989
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Neurotology
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • Compassionate Doctor Award

  • America's Best Doctor

  • Top Doctor - Phoenix Magazine

  • US News Top Doctor

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Locations

Practice

Macias Otology PC926 E McDowell Rd Ste 208 Phoenix, AZ 85006
1

Practice

Banner-University Medical Center Phoenix1111 E McDowell Rd Phoenix, AZ 85006
2

Practice

Office926 E McDowell Rd Ste 207 Phoenix, AZ 85006
3