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Dr. John Winkler, MD

Dr. John Winkler, MD

Ophthalmology*
45+ years of experience

Dr. John Winkler, MD is an ophthalmologist in Des Plaines, IL and has over 45 years of experience in the medical field. He graduated from University of Illinois College of Medicine in 1979. He is affiliated with medical facilities such as Advocate Lutheran General Hospital and Northwestern Medicine Central Dupage Hospital. He is not accepting new patients.

3.5 Star Rating
Based on 29 reviews 3.5 Star Rating (29 reviews)

Practice

940 Lee St Des Plaines, IL 60016
Telehealth available

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Dr. Winkler's Reviews

Likelihood to recommend Dr. Winkler

3.5
29 ratings, 17 with a written review
5 star
59%
59%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
34%
34%

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Dr. John Winkler, has provide me with knowledgeable visit. I just had a vision check, yet a week later after the visit he doesn’t care less to talk to his patient just to make a small adjustment to lenses prescription. Jessica who works at the front desk, I who called for a several days I had experience calls were I was hanged up on. This isn’t professional office whatsoever. If you go there you take you on the risk .There are many eye doctor offices, that treats you kindly and answer all your concerns. I rarely write reviews, but with this recent experience I’m very disappointed and disgusted by the way you treat your patients !!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Elizabeth Makuch – Jul 27, 2022
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Got mean at the end
Surgery went well. I needed a stich.. no prob. It'll dissolve. At appointments I mentioned a few items I had large floater - it'll go away I had watery eyes and bit scratchy (I have stitch, it'll dissolve) My last appt (11 weeks after 1st surgery) 1. Large floater - what do you want surgery? Well if that's what I need then yes. 2. Scratchy eye - oooh you still have a stitch in eye. Really 11 weeks later.. shouldn't it have dissolved. He then removed stitch. Tried to take it out by the way without any numbing drops 3. Eye lid drooping - what do you want surgery? Well I'm wondering if it will get any better? 4. Tooth paste fumes burn my eyes - well you have dry eye now I don't have dry eye. Once that stitch was removed no scratchy/watery eye or eye lid drooping. I also went to a retina specialist and had the floater removed... Which cured the headaches I was having. His bed side manner on last day was TERRIBLE. Had my money so felt like he no longer cared.
What went well
  • Explained conditions well
What could be improved
No results
4 others found this helpful
Helpful
How not to treat patient – Jul 19, 2022
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Bad service
Took an appointment with this doctor's office 2 months ago for an eye exam for my parents. After waiting for 2 months and driving one hour one-way, the doctor's office informs me that they accept the insurance only for surgery and not for eye exam... I wasted 2 months of valuable time and 2 hours of drive...
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Disappointed Patient – May 24, 2022
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I presented with the same eye complains to Dr. John Winkler for years but he failed to diagnose and treat them correctly. Currently I suffer not only from eye issues (that are visible to others) but also from anxiety, depression, and insomnia because of them. Dr. Winkler also lacks any social graces and empathy. It's more like a robot, not a fellow human being in a room with you. Do yourself a favor and go to a teaching institution if you can where the clinicians are up to date in ophthalmology.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
18 others found this helpful
Helpful
Dec 29, 2021
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Dr. Winkler performed my cataract surgery a few years ago. At the last visit, I complained to him my eyes were tearing up (especially outside) and he basically waved with his hand like it’s not a big deal and did not recommend anything. I was later told by another health care provider that my symptoms are due to dry eye syndrome. However, now my eyelids are red and irritated, my eyes feel sore, my eyelashes are sparse and the condition is much harder to treat.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
19 others found this helpful
Helpful
Dec 09, 2021
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My husband and I have been going to Dr. Winkler for 33+ years. He checks me for my medical conditions to determine if they are visible in my eyes and also watches for any changes in my macular degeneration. He treats my husband for glaucoma. He is excellent at what he does and we have more than complete confidence in his care. We are very satisfied patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 07, 2021
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Dr. Winkler has managed my family's eye issues since the 1980s. He's stepped away from his dinner table to address my eye issues. He is not of a humorous nature; however, my husband did get him to laugh at one of his "funnies". We thought that a red-letter day! But we don't see a doctor based on his humor quotient, do we? We've always had great faith in him and his skill for ophthalmology. His staff have provided great support to him; however, they have shown various levels of remoteness in our dealings with them. My interaction with the staff recently was a warmer experience. Maybe COVID-19 has made many of us happier to be with others?
What went well
  • Explained conditions well
What could be improved
No results
2 others found this helpful
Helpful
Jacqueline – Dec 21, 2020
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I had two cataract surgeries by Dr. Winkler. One in October and the other in November 2020. It was a really good experience. I had no pain or even discomfort during surgery. Dr. Winkler explained everything to me beforehand. The medical staff were very responsive to me and even gave me a warmed blanket as I was a bit chilly. If anyone is worried about having this surgery, I want to reassure you that it is an easy and comfortable procedure and very well done by Dr. Winkler. My vision is now very clear. I can read, use the computer and watch television so crisp and clear. I'm a birdwatcher and using my binoculars is as good as when I was young. Thank you Dr. Winkler and the staff at Golf Surgical Center.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Marcia Lonergan – Dec 05, 2020
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- minimal wait -answered all questions in professional manner - good listener & easy to talk to - getting yearly appt. 10+ years
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa – Oct 16, 2019
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Dr Winkler is a very kind and focused doctor. I've been seeing him for 20 years and highly recommend him! His staff is very organized and efficient...it has always been a pleasant experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Lindsay D – Oct 02, 2019
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I had to see Dr.Winkler a few times. He is a professional, very knowledgeable and his approach is a unique to every patient. Staff is extremely helpful and always ready to answer any questions. Highly recommend this doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sep 24, 2019
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Office staff rude with indignant attitude.Very poor and arrogant communication with patients or responding respectfully to phone calls.Two of which were a Marabelle and a Bob. I called for appt.& phone answered with a low "hello and not DR'S OFFICE. I said hello and no response and with another "hello" three more times to ask if this is Dr. W's office she responds "hello 3+ more times, "who are you to me!"OFFICE MGR BOB PICKED UP PHONE said she never did that! Called me a liar and hung up on me!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Lauren in Des Plaines, IL – May 08, 2018
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Been going to him for many years. Over all the years you always are left waiting in the waiting room and a 30 minute wait is on a good day. This last time in I was prescribed the wrong prescription. Went to a different doctor and found that my prescription was off. After going to a new doctor quickly found how unthorough and outdated his technology is. When contacting office to let them know about the problem they were not interested in helping or fixing the problem.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Andrew in Mount Prospect, IL – Mar 21, 2018
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Cataract removal both eyes. Dr. Winkler, Bob and all the staff were great in providing full information and options. During surgeries he explained the entire process and everything went very quickly and smoothly. Surgery at 9 am, having lunch with family at 11:30. Vision now is dramatically improved and there was no post-surgery discomfort or complications at all. Additionally, the nurses and staff at Holy Family Hospital were also excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Pete S in Streamwood – Jan 12, 2018
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ON OXYGEN WITH A 3 FOOT TANK AND EVEN THEN AFTER WAITING FOR OVER 2 HRS/ MY HUSBAND HAD TO GET A 2ND 3 FOOT TANK OUT OF THE TRUNK!!!--HE DID NOT CARE...I WAS A NATIONAL MERIT SCHOLAR AND WAS ACCEPTED TO BETTER SCHOOLS THAN HIM... ONLY FOUND OUT TODAY, HE IS RUNNING HIS OWN PRACTICE..LUCKLY I DID NOT HAVE BLUE LIPS, WAITING ON HIM..CANCELLED MY APPT. APROX 6:00 AM AND DARED HIM TO CHARGE ME A 35$ CO-PAY..WOULD NOT TRUST HIM AS A SURGEON, MIGHT HAVE BEEN BLIND...
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
janice ballard in Des Plaines, IL – Jun 14, 2016
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He's good but arrogant, my time is just as valuable as his. I waited over an hour to get into the exam room and then waited another 20 minutes or more there. He left me in the room and said he would be right back, after 20 I went to the desk and asked where is he? Out of nowhere,he suddenly returns as if nothing was wrong. He may be good but has no bed side manners! P.S. If you're going to make people wait, have some current magazines.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
11 others found this helpful
Helpful
New York, NY – May 18, 2016
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He has always made me feel comfortable and safe with my eyes. He did my cataract surgery with complete expertise and confidence. I have recommended Dr. Winkler to many people and they are now seeing him for their eye care. Dr. Wiinkler is also doing cataract surgery on my husband at this time. I will continue to recommend him with confidence!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Nora von Nau in Des Plaines, IL – Feb 25, 2016
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About Me

biography

Dr. John Winkler, MD is an ophthalmologist in Des Plaines, IL and has over 45 years of experience in the medical field. He graduated from University of Illinois College of Medicine in 1979. He is affiliated with medical facilities such as Advocate...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Evanston Hosp-northwestern|evanston Hospital Northwestern

    Internship Hospital
  • Indiana University Hospital

    Residency Hospital, 1983
  • University Of Illinois College Of Medicine

    Medical School, 1979
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Stephen A. Vile MD SC940 Lee St Des Plaines, IL 60016
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 6:30pm
    • Fri: 9:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Northwestern Medicine Central Dupage Hospital

    25 N Winfield Rd
    Winfield, IL 60190
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Advocate Good Samaritan Hospital

    3815 Highland Ave
    Downers Grove, IL 60515
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Advocate Lutheran General Hospital

    1775 Dempster St
    Park Ridge, IL 60068
    Recipient of 52
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
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