Dr. Jon Vu, MD
Pain Medicine*
20+ years of experience
Dr. Jon Vu, MD is a pain medicine physician in Flower Mound, TX and has over 20 years of experience in the medical field. He graduated from University of Texas at Austin Dell Medical School in 2004. He is affiliated with Texas Health Presbyterian Hospital Flower Mound. He is accepting new patients and telehealth appointments.
3.7 Star Rating
Based on 29 reviews 3.7 Star Rating (29 reviews)
Practice
2321 Olympia Dr Ste 100 Flower Mound, TX 75028Telehealth available
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Dr. Vu's Reviews
Likelihood to recommend Dr. Vu
3.7
29 ratings, 15 with a written review
| 5 star | 59% | 59% |
| 4 star | 7% | 7% |
| 3 star | 3% | 3% |
| 2 star | 3% | 3% |
| 1 star | 28% | 28% |
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Love the office of Dr Vu
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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My experience with my PA is great at DR.Vu
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 11, 2024
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I have suffered with chronic pain (fibromyalgia) for over 10 years until I met Dr Vu in 2019. I became his patient and my life has changed tremendously. I used to be bound in the bed all day. Because of Dr Vu’s treatment plan, I’m able to walk and enjoy activities again.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
DeLinda Brewster – Oct 23, 2021
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There's no better pain management doctor ever! He's kind, he listens patiently, and Im so glad that I found him! And his staff are all friendly, and professional!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
Helpful
Linda Mayfield – Sep 14, 2020
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Dr Vu is extremely compassionate. He is truly there to alleviate chronic pain that many of us have been suffering from for a long time. His staff, however, needs to learn customer service! They are very rude and they don't match his great attitude and feeling.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 12, 2020
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I agree there are Dr. shoppers and drug seekers leaving some of the negative reviews.
This is my experience...
The office got my 91 year old parent in for over $13,000 of a billable procedure within 2 days. When she called to make an appointment for a refill on her medication the office told her it would be 6 weeks. Yes.. 6 weeks...Dr.Vu was extremely nice although his office staff needs a huge scoop of compassion training.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
10 others found this helpful
Helpful
Highland Village – Jan 08, 2019
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Horrible doctor! Will not be back.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Ashley B in Southlake, TX – Aug 09, 2018
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Very upset! I had an injection on Friday before New Years. . Developed severe swelling, pain, and pain YO and down leg with extreme unexplained heat from area. Pain was making me ill. I called 4 times and left message with on call doctor. It was a machine. They did not return any calls nothing....radio silence. Husband ended up taking me to er and paying 1000 copay . Very dishearteniing!
What went well
- Office environment
- Explained conditions well
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
6 others found this helpful
Helpful
Jan 01, 2018
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His staff is rude and arrogant. The office manager in particular. Dr Vu will not answer or return any phone calls even when you have a serious pain issue You either need to wait for an appointment or have your need passed through someone else in the office who talks to him and then calls you back with his reply. That leads to miscommunication and a waste of time when issues are urgent. He clearly only cares that you are in pain when you have paid to come into his office.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
5 others found this helpful
Helpful
The Colony, TX – Oct 28, 2017
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Had to wait over 30 minutes
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Mary in Flower Mound, TX – Apr 13, 2017
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Questionable on how they complete their Urine test. They give you a cup with no name or any of your information and you place it in a big basket and leave. Not sure if that is a great way to test a persons Urine when you do not know who it belongs to. Treated very rudely and never received a call back after asking about my Urine sample that was incorrect. Dr. Vu seemed like he could careless about your level of pain. I will not be going back and finding a new pain Dr.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Denton, TX – Mar 23, 2017
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Is Dr. Vu. a good Doctor ? By far the best. You will not find a better organization.I cannot praise them enough.Their staff ? wonderful.I read a somewhat negative comment. Don't buy it. This is the most professional ,caring staff and would highly recommend him. Mark C. Lewisville,Tx.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mark Clyce in lewisville, tx – Nov 16, 2016
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I would never recommend this Dr. One of my urine test came out odd and I was never told until I called for a refill. I ended up cold turkey on pain pills I have taken for years. Luckily I got codiene from another Dr.
I ask the Pain clinic to redo my test and they refused and told me never come back ( Very Rude).
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Lewisville, TX – Nov 03, 2016
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Jon Vu is the best interventional pain doctor I could have ever hoped to find. I know, of a certainty, that his brilliant mind has saved my life. Everything about his practice is the best. If you read one negative comment about him, it's most likely from someone with an innapropriate relationship with their pill bottles. Dr. Vu is above reproach and you should consider yourself very blessed if he has the time to take you on as a new patient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Alana in Irving, TX – Jan 28, 2016
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Rude office staff. Willing to complete procedure without review or diagnosis of issues. Their MO, patients in money in regardless of need.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
2 others found this helpful
Helpful
lantana – Dec 22, 2015
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Leave a review
How was your experience with Dr. Vu?Overall Patient Satisfaction
29responses
Likelihood of recommending Dr. Vu to family and friends is 3.6551723 out of 5
About Me
care philosophy
We provide medical care and comprehensive pain management treatments for patients with acute and chronic pain.biography
We provide medical care and comprehensive pain management treatments for patients with acute and chronic pain.Pain Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Texas At Austin Dell Medical School
Medical School, 2004
American Board of Medical Specialties®
American Board of Anesthesiology®
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Anesthesiology
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Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 4:45pm
- Tue: 8:00am - 4:45pm
- Wed: 8:00am - 4:45pm
- Thu: 8:00am - 4:45pm
- Fri: 8:00am - 4:45pm
- Directions
Practice
Ronnie Mitchell D.O P.A3200 Long Prairie Rd Ste 100 Flower Mound, TX 75022
Affiliated Hospitals
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality