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Dr. Joshua James, MD

Dr. Joshua James, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Joshua James, MD is a head & neck surgery otolaryngologist in McKinney, TX and has over 20 years of experience in the medical field. Dr. James has extensive experience in "Ear, Nose, & Throat Surgical Procedures" and Upper Respiratory Conditions. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 2003. He is affiliated with medical facilities such as Baylor Scott & White Medical Center-McKinney and Medical City McKinney. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 32 reviews 3.8 Star Rating (32 reviews)

Practice

5220 W University Dr Ste 150 McKinney, TX 75071
Telehealth available

Dr. James is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. James specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. James' Reviews

Likelihood to recommend Dr. James

3.8
32 ratings, 17 with a written review
5 star
66%
66%
4 star
0%
0%
3 star
3%
3%
2 star
6%
6%
1 star
25%
25%

Your trust is our top concern.

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Not interested in helping you
This doctor is not interested in helping patients, but rather in passing them off to other providers without even seeing them. He is arrogant and reminds me of William Hurt in The Patient. He has little regard for his patients. Go somewhere else.
What went well
No results
What could be improved
  • I didn't feel respected
1 other person found this helpful
Helpful
Apr 05, 2024
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Not recommended for surgery’s
I had the inspire surgery and I was left with some really terrible scars. I regret ever having the surgery with this Dr. I do not recommend Dr James for any surgery’s for Inspire installation. Find another surgeon. I have some terrible scars from my procedure. Find another Dr. In NTX.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Henry – Sep 23, 2023
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Dr. James did an Inspire Implant on me, it couldn't have gone better! He is a very good surgeon. I would highly recommend him.
What went well
No results
What could be improved
No results
Helpful
Randy Ray – Apr 20, 2021
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You cannot find a better Doctor he is the best , never keeps you waiting long
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Billy Williamson – Jun 17, 2020
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I saw Dr. James for perpetual nasal congestion. He did surgery to correct a deviated septum and reduce turbinates. This was just over a week ago and I am still a little sore, but healing nicely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Van Allen – Jun 15, 2020
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Excellent overall. Great staff and physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 21, 2020
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Great bedside manners. Took his time. Quickly identified issue and solved it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chv – Aug 22, 2019
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Dr. James spent 10 minutes with me & I get a bill of $259.00 after billing my insurance over a $1000? He basically looked in my nose with a light, looked in my ears and prescribed an antibiotic & steroid pack? This is unreal.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 15, 2019
I'm very sorry for your dissatisfaction. The... Read More
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Surgery went great. He and his team super friendly and helpful.
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2019
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Great physician and staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 23, 2018
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Wonderful visit. Dr. was very professional and courteous. Office staff were great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 23, 2018
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Amazing doctor and office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 23, 2018
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Dr. James has treated myself, my wife, and my daughter. He has helped all 3 of us with different conditions related to the ear, nose, and throat. He is a kind man who answers all your questions in a calm manner. If you want a Dr. to scream and get super excited this is not your guy. He is calm, knowledgeable, and appears to treat all patients like his mom is watching. On each treatment, he took an exceptional amount of time with us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Ben in Plano – May 24, 2018
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Great experience all the way around. Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Mckinney – Feb 22, 2018
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Made me feel comfortable and listened to my concerns. I needed surgery and he did excellent job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Ardmore, OK – Aug 26, 2016
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Went in for a ringing in the ear. Told them in advance what the issue was. They told me I'd have to be referred. Went to a GP to get a referral. Got my appointment. Paid my copay for them to tell me they'd need to schedule another appointment with me to give me my options. There is no reason for a followup of this nature unless you're trying to gouge for money. Wasted half a days pay to be told I have bad hearing in one ear.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aubrey, TX – Mar 22, 2016
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Did sphenoid surgery on my Mother. He is an excellent surgeon. Dr. James is very thorough and very patient. On the follow up visits after the surgery, explained everything so we felt better. My mother really loved Nurse Gracie at his office. She showed my Mom a lot of compassion. This place and Dr. James comes highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Sherry in Allen, TX – Dec 31, 2015
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Leave a review

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About Me

biography

Dr. Joshua James, MD is a head & neck surgery otolaryngologist in McKinney, TX and has over 20 years of experience in the medical field. Dr. James has extensive experience in "Ear, Nose, & Throat Surgical Procedures" and Upper Respiratory Conditions....read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Private Practice - Group/partnership

  • University Health System

    Residency Hospital, 2008
  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 2003
  • University Of Texas

    Undergraduate School, 1999
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. James is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Office5220 W University Dr Ste 150 McKinney, TX 75071
    1

    Practice

    Office1060 S Preston Rd Ste 106 Celina, TX 75009
    2

    Practice

    Office11700 Teel Pkwy Ste 201 Frisco, TX 75033
    3
    Stonebridge Surgery Center8855 Synergy Dr Mc Kinney, TX 75070
    4

    Affiliated Hospitals

    • Methodist McKinney Hospital

      8000 Eldorado Pkwy
      McKinney, TX 75070

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home
      81%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Baylor Scott & White Medical Center-McKinney

      5252 W University Dr
      McKinney, TX 75071
      Recipient of 7
      hospital awards

      America's 100 Best Hospitals Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Medical City McKinney

      4500 Medical Center Dr
      McKinney, TX 75069
      Recipient of 24
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality