Dr. Juan-Carlos Caballero, MD

Professionalism and knowledge.

He took the time to explain what he was do and he explained what a need to do to take care of the wound.

I have been a patient since he started, only in the last several years has his practice gone down in my estimation. His front staff is rude and unhelpful. I don't think he cares as much. I left the practice.

Attention to detail, professionalism of both him and his staff. I did not feel he was in a rush to get me out of the office. He spent the time to listen to me and provide me the information and guidance I was looking for.

Concerned personal care.

My experience was awful. First of all, the referral was done months ago (understanding pandemic) and yet, after we receive the reminder call to bring insurance cards Etc we were received very poorly-the receptionist could not find the referral, and although we have Aetna insurance we were told did not accept our insurance after waiting close to 45 minutes. I am sure Dr Caballero can do better- we were very disappointment specially when the visit was about my 17 year old daughter- They seem they didn't care.

Have had yearly skin wellness exams for years. Dr Caballero always finds and fixes skin issues before they become problems and provides recommendations to prevent future issues. Full faith in his care.

Very friendly staff and doctors. Had all my questions answered and was seen in a timely manner.

Love this doctor and this practice! My whole family uses this dermatologist - acne, skin cancer checks, rashes, you name it. They listen and care. Busy office because they are good. Worth the wait!

i was recently charged $50 for a missed appointment. When I called the office for an explanation, I was told in a condescending fashion, to paraphrase: "The appointment was made a year ago. We made a courtesy call to remind you. Still, it is your responsibility to keep your track of your appointments." I can overlook rudeness, but not arrogance. How can you be so intolerant of patients who are late or miss one appointment and, without blinking an eye, expect them to wait for you?

Patient care/customer serv. leaves a great deal to be desired. Been going there nearly 8 years & had an appoint. last week that was not a routine visit. Have a skin issue that needs to be looked at ASAP. Takes me over an hour to drive the 50+ miles to get there. Upon arrival I was told to show my ID, insurance and Medicare cards. Had my supplemental insurance card, had only a copy of Med. card with last 4 digits cut out. Staff in ALL doc offices have access to Med site. WAS DENIED BEING SEEN.