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Dr. Justine Kostrub, MD

Dr. Justine Kostrub, MD

Family Medicine*

Dr. Justine Kostrub, MD is a family medicine physician in Sewickley, PA. She is affiliated with medical facilities Heritage Valley Beaver and Heritage Valley Sewickley. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 16 reviews 3.2 Star Rating (16 reviews)

Practice

100 Hazel Ln Ste 200 Sewickley, PA 15143
Telehealth available

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Dr. Kostrub's Reviews

Likelihood to recommend Dr. Kostrub

3.2
16 ratings, 14 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
6%
6%
2 star
13%
13%
1 star
31%
31%

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I have been with Dr. Kostrub for about 5 years. I’m a little shocked by these reviews. She has always taken plenty of time with me and I’ve never felt rushed… I make a list of notes in my phone & bring them up and we talk through each one. When I’ve needed in between or a short notice appointment, it’s never been a problem. She is reasonable about the medications she has prescribed me and I appreciate that… she’s been a really good doctor to me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary – Jan 27, 2024
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Dr Kostrub
Did not have to wait long to be seen in office and was scheduled same day I called. Medical Assistant was friendly. Dr Kostraub was not too friendly, almost seemed a little bothered by me. Took little time to examine me. In the end she gave me a prescription that may or may not help but feel I need to follow up with someone else
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Oct 16, 2023
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She's nice until she disagrees with you. Not the doctor for you if you have complicated health issues. Seemingly only wants to work with healthy patients and preventative medicine. Overly cautious with scripts to a fault. It's good she doesn't push unnecessary scripts, but also doesn't want to write them when truly needed. Told me she was skeptical about some health issues, but I later proved her wrong. Her office staff is nice, though. All and all, I need a better doctor who is interested in my complex health problems.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Aug 15, 2023
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Ignored my mother for over a week when she was having reactions to medications she prescribed. Now that she's passed, we're still getting phone calls from this awful office. Heritage Valley is a terrible health system and so are the doctors.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 26, 2023
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Dr. Kostrub takes time to listen, and shows genuine care for each of her patients. I’m a RN, and she is who I chose to see. I’ve referred her to family and friends, and she is their primary care as well, as they all love her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nathan RN – Apr 27, 2022
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As I began to have more health issues, she started treating me more like a number, most times not getting back to me for days. Then, having chest pains, I called after hours and talked with the other doctor that night and was told that Dr. Kostrub would get back to me the next morning, but I never heard from her. I messaged her about how I felt, and in that and 2 or 3 other replies to messages, I was told by her that if I wasn't happy, then I can find a different doctor. I now have an appointment for a new primary care physician. A couple weeks ago I had to go to the emergency room and leave before I received my results. To have my results explained I had to make an appointment. I have ADHD and experience time blindness. Running late, I called to see if I could still make it and was told that she said, "No and if this happens again, you'll be removed as a patient." A doctor should understand ADHD and it's symptoms, but again, this is what she actually wants. I'm too much work for her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 29, 2021
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Very pleased with out first visit and the staff is awesome as well. I see myself being a permanent patient with Dr. Kostrub.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Cindy – Mar 05, 2021
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Dr. Justin Kostrub is great. Doesn't push unnecessary scripts, which I appreciate.. She has been spot on with any ailments I've had, her recommendations worked. She even enjoys (tolerates) a few of my Web MD self diagnoses.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
amelia231 – Nov 11, 2020
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She really knows her stuff and wants what's best for the patient! Thank you!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sep 28, 2020
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Didn’t see her - saw Vicki who was very nice and helpful. Don’t know if I care to see dr.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sep 26, 2020
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Great experience. Ordered CT scan immediately. Concerned and returned calls promptly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Robin – Apr 12, 2020
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She isn’t very personable and very stingy with scripts because even healthy she wants you the every 6 month. She also writes on scripts earliest she wants pharmacy to fill rather than based upon what insurance covers
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Kevin Armour in Jeannette , Pennsylvania – Apr 10, 2019
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I really like her. I never feel rushed. She takes the time to listen to my concens and I feel like she listens to my input to come up with a game plan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 19, 2018
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Not friendly, seemed very stand offish. Rather than ask proper questions, she made incorrect assumptions. Never went back to see her again.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sewickley – Jan 10, 2018
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About Me

biography

Dr. Justine Kostrub, MD is a family medicine physician in Sewickley, PA. She is affiliated with medical facilities Heritage Valley Beaver and Heritage Valley Sewickley. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Heritage Valley Multispecialty Group Inc.100 Hazel Ln Ste 200 Sewickley, PA 15143
1

Affiliated Hospitals

  • Heritage Valley Sewickley

    720 Blackburn Rd
    Sewickley, PA 15143
    Recipient of 4
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Heritage Valley Beaver

    1000 Dutch Ridge Rd
    Beaver, PA 15009
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality