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Dr. K Neil Sheppard, MD

Dr. K Neil Sheppard, MD

Family Medicine*
40+ years of experience

Dr. K Neil Sheppard, MD is a family medicine physician in Council Bluffs, IA and has over 40 years of experience in the medical field. He graduated from Memorial U, Fac Med in 1984. He is affiliated with medical facilities CHI Health Creighton University Medical Center-Bergan Mercy and CHI Health Mercy Council Bluffs. He is not accepting new patients.

3.8 Star Rating
Based on 17 reviews 3.8 Star Rating (17 reviews)

Practice

3135 W Broadway Council Bluffs, IA 51501
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Sheppard specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Sheppard's Reviews

Likelihood to recommend Dr. Sheppard

3.8
17 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Very caring
Always very kind and caring. Listens to what you have to say. Spends time with you to make sure you are taken care of.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marsha – Oct 05, 2023
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Dr. Sheppard is patient, knowledgeable, and supportive in helping with my health needs.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 14, 2023
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Dr Shepard is the greatest He's got a sense of humor nothing personal I went to Him for my depression he prescribed one pill a day. and It has truly changed my life
What went well
No results
What could be improved
No results
Helpful
Alan – Jun 01, 2020
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Rude, dismissive, judgmental.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Linda in Council Bluffs, IA – Apr 20, 2016
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Last Monday I had a MRI scheduled, I went they said redults would be in about 48 hrs. Well I waited, waited some more for Dr. Sheppard or his nurse to call me with my results. They never did, I had to take it upon myself to call last Friday to find Dr. Sheppard has had them and hadn't even bothered to call me. The nurse had informed me he has reviewed them and I have multiple herniated disc. Everytime i have gone to him he puts you on the back burner. I would love for him to live with pain!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Feb 17, 2016
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About Me

Watch Dr. Sheppard's Video

care philosophy

Health care is changing, and CHI Health promises to change it for the better. In fact, we started embracing new ways to keep you well more than 10 years ago. It's called value-based care, built on the belief that prescribing a healthier lifestyle...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Memorial University Nfld

    Residency Hospital, 1986
  • Memorial U, Fac Med

    Medical School, 1984
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

CHI Health Clinic West Broadway3135 W Broadway Council Bluffs, IA 51501
1

Affiliated Hospitals

  • CHI Health Mercy Council Bluffs

    800 Mercy Dr
    Council Bluffs, IA 51503
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • CHI Health Creighton University Medical Center-Bergan Mercy

    7500 Mercy Rd
    Omaha, NE 68124
    Recipient of 14
    hospital awards

    America's 100 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality