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Dr. Ka-Yan Tong, MD

Dr. Ka-Yan Tong, MD

Family Medicine*
15+ years of experience

Dr. Ka-Yan Tong, MD is a family medicine physician in Metairie, LA and has over 15 years of experience in the medical field. She graduated from LSU Health Sciences Center New Orleans School of Medicine in 2006. She is affiliated with East Jefferson General Hospital. She is not accepting new patients.

4.3 Star Rating
Based on 24 reviews 4.3 Star Rating (24 reviews)

Practice

4509 Shores Dr Metairie, LA 70006
Telehealth available

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Dr. Tong's Reviews

Likelihood to recommend Dr. Tong

4.3
24 ratings, 8 with a written review
5 star
79%
79%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
13%
13%

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Loved Dr Tong and her staff. Dr Tong is so through, she explained everything , she is so knowledgeable. The staff was great!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Kelly – Aug 30, 2019
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Very comprehensive, not one to dole out meds easily. Sent me ton2 other specialist and coorosponded with both on a timely basis. Wait time is not the best but spends allot of time with me when she sees me. Has been spot on with diagnosis where other internist have failed. Patient easy to discuss issues, explained in laymen terms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Art Egan in Metairie La – Jan 05, 2018
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Dr. Tong is a very caring and most competent doctor. She never rushes you and focuses on what you are telling her. She views and treats you as a whole person, mind and body. DIANE
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
DIANE STAUB in Metairie, LA – Jun 09, 2017
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Wait time is about 1 hour. Unable to get results of EKG for 4 weeks following sudden change in blood pressure and new irregular heart rate; told by office staff "these can take a long time to come in." Messages/emails to doctor go unanswered. Doctor gives new instructions inconsistent with current medications and prior instructions. My family adored this physician when we joined her practice. As the practice has grown she has proven her inability to effectively manage a stand-alone practice.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Metairie, LA – Mar 30, 2017
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I've always had to wait too long but today I got there when they opened, 8:30 with srep throat , miserable. I waited an hour and 15 min, threw up still waited as she talked to a drug rep. I asked if I could leave and they could call me in something. They said yes. It's 1:30, I can't swallow I've called 3 times. Last time the girl answered and said she was at lunch. 10 minutes after they say their lunch is over. Nothing called in yet.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Tammy in New Orleans, LA – Oct 15, 2016
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Had recent double mastectomy - called on Saturday for sleep aid (never requested anything before). Would NOT provide without an appointment. Primary care doctor is supposed to care.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Madeline S.. in Metairie, LA – May 19, 2016
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Dr. Tong is our general practitioner! She has been a blessing to us. She is caring persistent, follows up, and comes to visit her patients in the hospital even if they are under different doctor's care!! She listens, and never rushes you through a visit. When I needed her, even though she did not have an open spot, she made time to see me and help me with my problem!She is very thorough and tries to help with any problem you have. We trust her and highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Despina in Metairie, LA – Mar 27, 2016
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Great patience and detailed explanations of problems and how to get better. Best doctor I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
JORGE in Metairie, LA – Mar 10, 2016
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About Me

biography

Dr. Ka-Yan Tong, MD is a family medicine physician in Metairie, LA and has over 15 years of experience in the medical field. She graduated from LSU Health Sciences Center New Orleans School of Medicine in 2006. She is affiliated with East Jefferson General Hospital. She is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lsu Health Sciences Center New Orleans School Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Ka-Yan Tong LLC4509 Shores Dr Metairie, LA 70006
1

Affiliated Hospitals

  • East Jefferson General Hospital

    4200 Houma Blvd
    Metairie, LA 70006
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality