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Dr. Karen Ortiz-Cruz, MD

Dr. Karen Ortiz-Cruz, MD

Hematology & Oncology*
15+ years of experience

Dr. Karen Ortiz-Cruz, MD is a hematologist oncologist in Chandler, AZ and has over 15 years of experience in the medical field. Dr. Ortiz-Cruz has extensive experience in Breast Neoplasms, Pancreatic Neoplasms, and Renal Neoplasms & Resection. She graduated from Ross University School of Medicine in 2008. She is affiliated with medical facilities such as Chandler Regional Medical Center and Mercy Gilbert Medical Center. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 40 reviews 4.8 Star Rating (40 reviews)

Practice

695 S Dobson Rd Chandler, AZ 85224
Telehealth available

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Dr. Ortiz-Cruz's Reviews

Likelihood to recommend Dr. Ortiz-Cruz

4.8
40 ratings, 32 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
3%
3%
2 star
0%
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1 star
5%
5%

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Dr Ortiz is a wonderful Doctor enjoy my visits
Everything I need she takes care of weather it’s big or small I know she will listen and take care of any issues I have
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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I love my team
At all of my visits Dr. Ortiz and her amazing team treat me as I'm family, and make the entire cancer process so much easier. They always make sure I understand, and make the time to listen to my concerns, and answers all my questions. I have had a great experience so far.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2025
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I love Dr. Ortiz
I am moving to another state and this was my last visit to Ironwood. Dr. Ortiz has been my Dr. for 10 years. She is a most excellent Doctor and Ironwood is a great support when life takes a turn.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kent T Carlson – Mar 22, 2025
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Excellent
Dr Ortiz-Cruz was extremely thorough and explained in detail my situation and options. She is very personable and really cares about her patients. I have recommended Dr Cruz to several of my friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron – Mar 22, 2025
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Great Doctor and staff!
Dr Ortiz is a very caring and attentive provider. She always listens to concerns and is very kind! Appreciate her and her staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vonette Slusser – Mar 21, 2025
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So kind & thorough
Dr. Ortiz-Cruz has such a calming and comforting manner, it is always a pleasure to meet with her during these potentially stressful visits. She is so knowledgeable and thorough when reviewing test results or options for treatment. We've been coming for Dr. Ortiz for close to 10 years, are so pleased to be under her care and always recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard – Mar 08, 2025
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Awesome provider
Dr. Ortiz is amazing! She's a phenomenal doctor and has a very kind heart. She's extremely patient and listens to her patients needs and concerns. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LRL – Mar 04, 2025
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Kind, Sincere, Compassionate
I had been a patient with Dr. Ortiz since 2015 and have to say she was very caring person and took the time to explain everything that would be going on with my treatments. Any questions Iwould have she would explain everything to me. She always took the time to ask about my family and I appreciated that. Thanks for all you did for me. God Bless you and your family and keep up your wonderful work.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 03, 2025
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I have been seeing Dr Cruz for over 7 years. I have always been pleased with her skills. She has gotten me samples of medication that my insurance wouldn't cover and a referral to another specialist. I can't imagine seeing anyone else. When you leave your appointment you have your next appointment and order for tests. That dies not always happen with other doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Paula L Brunelle – Oct 21, 2022
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Dr.Ortiz is a great person she’s compassionate caring person
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carlota – Oct 21, 2022
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Attention to detail
Dr Ortiz Cruz is an excellent provider. she listens well. she works together with you to create the best treatment plan. She is always reassuring and makes you feel well. She cares about the patient's needs, which I appreciate.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Oct 13, 2022
On behalf of all of the providers and staff at... Read More
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Compassionate Caring Provider
When I see Dr. Ortiz I always have a good experience. She has good bed side manner. Dr. Ortiz takes good care of me. She sees the issue and addresses it.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Oct 13, 2022
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Excellent Doctor
Dr Ortiz has been my doctor since 2019 she is very much an excellent and dedicated doctor. I have gone through two bouts of cancer which is scary so thank God I was referred to Dr Ortiz who has treated me with compassion, smiles and always asks how I am feeling and if I have any questions. Dr Ortiz is an “ANGEL”
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Richard – Sep 27, 2022
On behalf of all of the providers and staff at... Read More
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Thorough, kind doctor
I am glad I have Dr Ortiz-Cruz looking after me in my cqncer journey. She is thorough, did all tests available to make sure I get right and best options. She explains everything to me, cares about how I feel, and just overall made me feel confident and optimistic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
M Sanchez – Sep 13, 2022
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Kind &Thorough
Routine checkup to review labs for monitoring ongoing condition and treatment. Dr. Ortiz is thorough, good at providing information and answering questions. She has a great demeanor with patients: kind and positive. I appreciate that she is willing to look into things.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Sep 01, 2022
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I tell everyone that she’s the best!
I always look forward to my appointments because over this cancer journey she has become more like a close friend. She’s very companionate and always spends plenty of time with me. Very thorough and never rushed,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stacey Obrien – Aug 27, 2022
On behalf of all of the providers and staff at... Read More
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She’s very compassionate
She’s been great, very thoughtful and thorough. I would recommend her to anyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 27, 2022
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Love Dr Ortiz
Dr Ortiz takes time to explain all options for us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 26, 2022
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Wonderful experience I highly recommend.
Wonderful bedside manner. Very easy to talk to.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 26, 2022
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She seems to care
My visits are organized, billing process is accurate
What went well
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 26, 2022
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How was your experience with Dr. Ortiz-Cruz?

About Me

care philosophy

Dr. Cruz's personal goal is to deliver the best care available for her patients with the understanding that personalized treatment planning in conjunction with utilizing cutting-edge therapy is the best means to achieve this goal.

biography

Dr. Ortiz Cruz joined Ironwood Cancer & Research Center in September 2014, after completing her hematology and medical oncology fellowship at the University of South Carolina in Charleston. She completed two years of research at the National Cancer...read more
  • Hematology & Oncology

  • Hematology

  • Medical Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of South Carolina

    Fellowship Hospital, 2014
  • Banner Good Samaritan Medical Center

    Internship Hospital, 2011
  • Banner Good Samaritan Medical Center

    Residency Hospital, 2011
  • Ross University School Of Medicine

    Medical School, 2008
American Board of Medical Specialties®
American Board of Internal Medicine®
Hematology
Internal Medicine
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Unavail695 S Dobson Rd Chandler, AZ 85224
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions