Dr. Kathleen Billings, MD
Otolaryngology-Head and Neck Surgery*
30+ years of experience
Dr. Kathleen Billings, MD is an otolaryngology-head and neck surgery specialist in Westchester, IL and has over 30 years of experience in the medical field. She graduated from Rush University in 1990. She is affiliated with Ann & Robert H. Lurie Children's Hospital of Chicago. She is accepting new patients.
3.5 Star Rating
Based on 17 reviews 3.5 Star Rating (17 reviews)
Practice
2301 Enterprise Dr Westchester, IL 60154Compare with other Otolaryngology-Head and Neck Surgery Specialists
Compare Dr. Billings with our nearby Otolaryngology-Head and Neck Surgery Specialists at Mayo.
Filter by:
Provider Ratings
Experience Check
Search for experience in a specific area
Dr. Billings' Reviews
Likelihood to recommend Dr. Billings
3.5
17 ratings, 11 with a written review
| 5 star | 59% | 59% |
| 4 star | 0% | 0% |
| 3 star | 6% | 6% |
| 2 star | 0% | 0% |
| 1 star | 35% | 35% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Looking elsewhere
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Jan 01, 2025
Post a ResponseAre you Dr. Billings?
All around great!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 13, 2023
Post a ResponseAre you Dr. Billings?
Our pediatrician sent her own children to Dr. Billings. She took the time to explain the plan in detail and answered all of our questions. We found her and her office to be very professional and caring throughout the process.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Christine – Jan 05, 2023
Post a ResponseAre you Dr. Billings?
Dr. Billings has worked on all three of our kids, including removal of tonsils and adenoids (as necessary). She is skilled, very clear in her explanations, and measured. She does not push surgery unless necessary and provides options and likely outcomes to help make the best decision for your child. We recommend her 100%.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 22, 2019
Post a ResponseAre you Dr. Billings?
Came in because our child was struggling to gain wait and could not create a good suction while breastfeeding. Her latch was strange and she was constipated, restless, and didn't seem to be transferring milk well. Dr. Billings barely looked in her mouth and told us our daughter "may" have a lip or tongue tie. Dr. Billings failed to diagnose our daughter's soft cleft palate. As a direct result of this negligence, my daughter's life has been altered.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
L.B. – Aug 22, 2018
Post a ResponseAre you Dr. Billings?
Dr. Billings is one of the best in her field. She has helped my daughter be able to not only hear, but gain confidence.
She is wonderful with my daughter and has treated her since she was three.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
LLT in Homer Glen, IL – Jul 27, 2017
Post a ResponseAre you Dr. Billings?
Horrible experience! She checked our daughter's ear and that was it. We got bills totaling $800 and we are still getting them. We asked for a detailed billing statement and still nothing except bills.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
P in Chicago, IL – Jun 07, 2017
Post a ResponseAre you Dr. Billings?
The best doctor, very knowledgeable and after years of suffering, going to other doctors, taking a lot of antibiotics for sinus infections... my friend recommended dr Billings and she diagnosed my daughter with adenoids. After the outpatient surgery my daughter's sinus infections stopped !!! I would highly recommend this doctor !!!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Des Plaines, IL – Feb 09, 2017
Post a ResponseAre you Dr. Billings?
Dr. Billings removed my 2 year olds adenoids and then 2 years later removed his tonsils. She was great! Super knowledgeable and very informative. We just interacted with a different ENT on an emergency case for our younger child, but we will be following up with Dr. Billings. Sometimes specialists can be very gruff and haughty but Dr. Billings is completely down to earth. We won't go anywhere else.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Park Ridge, IL – Nov 14, 2016
Post a ResponseAre you Dr. Billings?
Dr. Billings was my son's ENT for tonsil and adenoid removal. We could not be happier with the results. My then 2.5 year old had very large tonsils which prevented him from eating properly, breathing and sleeping. He snored and almost always breathed with his mouth open. After the procedure he started eating more and sleeping was no longer a problem. My son slept thru the night for the first time at age 3.
Very easy to schedule appointments. Dr. Billings was wonderful to work with.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Iwona C in Chicago, IL – Mar 22, 2016
Post a ResponseAre you Dr. Billings?
horrible doctor who doesnt know how to interact with kids!
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Neil in Chicago, IL – Feb 09, 2016
Post a ResponseAre you Dr. Billings?
Leave a review
How was your experience with Dr. Billings?Overall Patient Satisfaction
17responses
Likelihood of recommending Dr. Billings to family and friends is 3.4705882 out of 5
About Me
biography
Dr. Kathleen Billings, MD is an otolaryngology-head and neck surgery specialist in Westchester, IL and has over 30 years of experience in the medical field. She graduated from Rush University in 1990. She is affiliated with Ann & Robert H. Lurie Children's Hospital of Chicago. She is accepting new patients.Otolaryngology-Head and Neck Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Rush University
Medical School, 1990
American Board of Medical Specialties®
American Board of Otolaryngology
-
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
-
Otolaryngology-Head and Neck Surgery
†Self designated
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Eczema
Insurance Check
Search for your insurance carrier and choose your plan type
Locations
Practice
Childrens Outpatient SVS of Westchester2301 Enterprise Dr Westchester, IL 60154
Ann & Robert H. Lurie Children's Hospital of Chicago225 E Chicago Ave Chicago, IL 60611
Office1131 Techny Rd Northbrook, IL 60062
Practice
Affiliated Hospitals
Learn more about how Healthgrades measures Hospital Quality
Compare with other Otolaryngology-Head and Neck Surgery Specialists
Compare Dr. Billings with our nearby Otolaryngology-Head and Neck Surgery Specialists at Mayo.
Filter by:
Provider Ratings