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Dr. Katrinka Heher, MD

Dr. Katrinka Heher, MD

Ophthalmology*
35+ years of experience

Dr. Katrinka Heher, MD is an ophthalmologist in Boston, MA and has over 35 years of experience in the medical field. She graduated from University of Virginia School of Medicine in 1989. She is affiliated with Tufts Medical Center. She is accepting new patients.

2.8 Star Rating
Based on 16 reviews 2.8 Star Rating (16 reviews)

Practice

800 Washington St Boston, MA 02111

At a Glance

  • Area of Expertise
    Dr. Heher specializes in the area of Ophthalmology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Heher's Reviews

Likelihood to recommend Dr. Heher

2.8
16 ratings, 7 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
50%
50%

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Waste of time and no results
I made an appointment for a consult on a drooping eyelid. Spent 15 minutes with assistant and student who did some tests of my ability to read letters and follow light. Dr. Heher came in disagreed with their assessment and said she would wait to do anything. Said she could do procedure to make upper eyes look 20 years younger and remove fat pads below, but went on to say should wait and “ even if wanted to do she couldn’t schedule anything as no one there to do it said Tufts is so understaffed and a mess and she is moving her practice to her cosmetic surgery office. She wrote her number in a card and said call her there. She was with me for 10 minutes. It was a big waste of my time and then I got a bill for $1,220!! I specifically asked if they accepted insurance and the answer was yes. Was not a good experience and felt all kinds of wrong.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 19, 2025
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Eyelid surgery
My eyelid surgery was to correct drooping eyelids. Stitches were poking out of one of my lids post surgery and had to be removed in the office. One of the stitches is still visible and would have to be removed in an operating room. I'll go to someone else to correct it. Also, my eyes no longer look the same - one eye is now smaller than the other. I do not recommend her as a surgeon.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Nov 14, 2023
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Go See Dr Heher ASAP
Dr Heher is unbelievable. Everything, start to finish, was professional and warm. She made several comments that I'll never forget, and all proved true: "Oh, I can make you look 15 to 20 years younger." Boom! "I'm a perfectionist." Yes! Just what i want. She is confident and deservedly so. The results were exactly as she had projected: 15-20 years younger but not obvious. ..not that scared look. I can't believe I waited so long. It was quick and easy and affordable. She deserves 6 stars.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John – Dec 21, 2022
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Had lower eye bags removed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 21, 2019
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Dr. Heher fixed my drooping eyelids and the experience was top notch from start to finish. She is highly competent and professional and it's clear that she knows exactly what she is doing. I tend to be anxious and her confidence and warm bedside manner put me completely at ease. I knew exactly what to expect during my recovery and am very pleased with the results. Her office manager also was helpful, professional and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Wellesley, MA – Mar 03, 2017
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Amazing doctor who just fixed my upper eyelids! I had been wanting to do this surgery for a very long time but was nervous.Dr Heher did an amazinh job and has great bedside manner. I couldn't be more pleased !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Darlene in Boston, MA – Sep 20, 2016
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Couldn't ask for a better proffesional to take care of my droopy eyelids. Knowledgeable, Energetic, she loves her work and it showed on my results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Mike in Sharon, MA – Apr 20, 2016
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Leave a review

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About Me

biography

Dr. Katrinka Heher, MD is an ophthalmologist in Boston, MA and has over 35 years of experience in the medical field. She graduated from University of Virginia School of Medicine in 1989. She is affiliated with Tufts Medical Center. She is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania

    Fellowship Hospital, 1995
  • Childrens Hospital Of Philadelphia

    Fellowship Hospital, 1994
  • Wilmer Eye Inst-johns Hopkins Hospital

    Residency Hospital, 1993
  • Va Medical Center

    Internship Hospital, 1990
  • University Of Virginia School Of Medicine

    Medical School, 1989
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Cantonese

Locations

Practice

Tufts Medical Center800 Washington St Boston, MA 02111
1
Tufts Medical Center Inc.750 Washington St Boston, MA 02111
2
Office185 Devonshire St Ste 350 Boston, MA 02110
3

Practice

Orthopedic and Sports Physical Therapy LLP260 Tremont St Boston, MA 02116
4

Affiliated Hospitals

  • Tufts Medical Center

    800 Washington St
    Boston, MA 02111
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality