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Dr. Keith Heinzerling, MD

Dr. Keith Heinzerling, MD

Internal Medicine*

Dr. Keith Heinzerling, MD is an internist in Santa Monica, CA. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 14 reviews 3.2 Star Rating (14 reviews)

Pacific Neuroscience Institute

1301 20th St Ste 540 Santa Monica, CA 90404
Telehealth available
(310) 582-7612

At a Glance

  • Areas of Expertise
    Dr. Heinzerling specializes in the areas of Addiction Medicine & Internal Medicine. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Heinzerling's Reviews

Likelihood to recommend Dr. Heinzerling

3.2
14 ratings, 7 with a written review
5 star
50%
50%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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I love Dr Heinzerling!
He is knowledgeable and caring and he answered all my questions and concerns. I highly recommend him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 21, 2023
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This doctor is an epitome of a model physician. Dr. Heinzerling dedicates his time to meticulously explore all the options towards the patient's wellness. He spent at least an hour for the initial consultation and ample time for each session thereafter to optimally map out my treatment. I have found this quality to be rare among the majority of physicians whom I have ever met. Dr. Heinzerling responds to every email nearly immediately in a highly satisfactory manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sam – Jun 18, 2020
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Keith Heinzerling is a caring, responsive doctor who not only got me off opioids but also helped me get through an unexpected surgery after I was off. He always responds and is available to listen. I’m not sure I could have done this without his knowledge and caring.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Jan 06, 2020
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It was just a consult of my own accord, I was not referred, he ruined my medical records just in the consult! He broke a patient confidentiality agreement and his own word to keep everything we discussed private. This doctor must get some advantages by revealing patients. He is uncaring and dishonorable. I feel bad for very desperate patients who are in his care! Everyone else stay far away from this monster!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Michelle – Aug 23, 2019
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Poor listening skills, is in the wrong profession. Refuses to take feedback. Creepy. Avoid.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Aug 21, 2018
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Dr. Heizerling was a valuable support physician who helped me get off opiate medications.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
G.Horn in Rancho Palos Verdes, CA – Oct 26, 2017
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We initially had good experience with Dr. Heinzerling, but at the end of my daughter's time with him, especially on the last visit, he was very unprofessional, and clearly did not know how to handle a distraught patient (and given that he is an addiction specialist, this was surprising) - making disparaging, demeaning comments / refusing to talk to me (mom) or her therapist. He literally said "Stop crying before you leave -- I don't want other patients to see you". Do not recommend at all.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Kilauea, HI – Feb 11, 2017
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Know Before You Go

About Me

Watch Dr. Heinzerling's Video

care philosophy

Dr. Heinzerling is a nationally recognized expert in Addiction Medicine with numerous research papers, presentations, and trainees to his credit. Working on new treatments and innovations that give patients hope that they can get better is what he loves most about practicing medicine.

biography

Dr. Keith Heinzerling practices internal medicine and is an addiction medicine specialist at the Pacific Brain Health Center, Pacific Neuroscience Institute. His clinical and research focuses are on the treatment of alcohol, drug and substance...read more

  • Internal Medicine

  • Addiction Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Bellevue Hospital Ctr, Critical Care Medicine-internal Medicine Montefiore M C-h&l Moses Div, Internal Medicine

    Residency Hospital

  • Bellevue Hospital Ctr, Critical Care Medicine-internal Medicine Montefiore M C-h&l Moses Div, Internal Medicine|nyu Hospitals Center

    Residency Hospital

  • Nyu Hospitals Center

    Residency Hospital

  • Stanford University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Preventive Medicine®
- 
Addiction Medicine
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Pacific Neuroscience Institute

Pacific Neuroscience Institute1301 20th St Ste 540 Santa Monica, CA 90404
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions