Are you a healthcare professional?
Is this your profile?
background
background
Dr. Kelly Mero Francis, MD

Dr. Kelly Mero Francis, MD

General Surgery*
30+ years of experience

Dr. Kelly Mero Francis, MD is a general surgeon in Fountain Valley, CA and has over 30 years of experience in the medical field. She graduated from Tulane University of Louisiana in 1994. She is affiliated with medical facilities such as PIH Health Whittier Hospital and Hoag Hospital Newport Beach. She is accepting new patients.

4.3 Star Rating
Based on 18 reviews 4.3 Star Rating (18 reviews)

Practice

18111 Brookhurst St Ste 6400 Fountain Valley, CA 92708

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Mero Francis' Reviews

Likelihood to recommend Dr. Mero Francis

4.3
18 ratings, 3 with a written review
5 star
78%
78%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
11%
11%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

When I was given a list of general surgeons at Memorial Care so that I have to get my gallbladder removed I asked one of my friends who was a nurse at the facility who she would see. She said Kelly France's. I then asked a friend who is the head of one of the Department's at Memorial Care and he also said Kelly Francis. Dr. Francis exceeded All my expectations. She was one of those rare Physicians who is excellent at her field while maintaining amazing bedside manner. She's kind friendly and very good at what she does. My recovery time with minimal and she walked me through everything that I should expect. having worked in the medical field for decades general surgeons are known for in and out procedures where they staple your incisions for expediency. Dr. Frances obviously took her time. My incision marks are almost completely gone. Obviously as a patient you want procedure to go well and be successful but you don't necessarily want a reminder of the surgery every time you undress.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 07, 2020
×Post a ResponseAre you Dr. Mero Francis?
Have had only one appointment with her to date, but she was wonderful. All the time in the world, encouraging regarding a pending surgery with an office assistant who compliments here professionalism quite well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bill in Fullerton, CA – Nov 16, 2018
×Post a ResponseAre you Dr. Mero Francis?
Dr. Francis is a wonderful surgeon. She was my breast cancer surgeon and the head of my care team. I couldn't have been in better hands! It was a very traumatic time, and she gave me the hope to endure, the knowledge to make wise decisions, and the forward thinking to help me look after my whole body, mind, and spirit. Her expertise and amazing skill as a surgeon are second to none. She embodies humanity and professionalism at it's best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cheryl – Apr 26, 2018
×Post a ResponseAre you Dr. Mero Francis?

Leave a review

How was your experience with Dr. Mero Francis?

About Me

biography

Dr. Kelly Mero Francis, MD is a general surgeon in Fountain Valley, CA and has over 30 years of experience in the medical field. She graduated from Tulane University of Louisiana in 1994. She is affiliated with medical facilities such as PIH Health...read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tulane University Of Louisiana

    Medical School, 1994
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Office18111 Brookhurst St Ste 6400 Fountain Valley, CA 92708
1

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • PIH Health Whittier Hospital

    12401 Washington Blvd
    Whittier, CA 90602
    Recipient of 7
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • MemorialCare Orange Coast Medical Center

    18111 Brookhurst St
    Fountain Valley, CA 92708
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality