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Dr. Kelly O'Brien, MD

Dr. Kelly O'Brien, MD

Family Medicine*

Dr. Kelly O'Brien, MD is a family medicine physician in Lees Summit, MO. She is affiliated with Lee's Summit Medical Center. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 79 reviews 4.5 Star Rating (79 reviews)
Patient Favorite Award

Dr. O'Brien is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. O'Brien specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at Lee's Summit Medical Center

Experience Check

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Dr. O'Brien's Reviews

Likelihood to recommend Dr. O'Brien

4.5
79 ratings, 58 with a written review
5 star
85%
85%
4 star
3%
3%
3 star
0%
0%
2 star
1%
1%
1 star
11%
11%

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Very friendly
She was very friendly and listened to me. She was concerned about me and my health and gave options.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 19, 2023
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Dr. O’Brien’s office is a ripoff, they won’t fill my prescriptions unless I make another appointment. I have already had 2 office visits and 1 tele visit this year. All they care about is your office visit so they can take money out of your pocket and line theirs. Now they won’t refill my prescriptions unless I cave in and come in for a 4th visit of the year. So now I have to find another doctor. The doctor’s I called I can’t get in for months and need my prescriptions refilled now.
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Sep 09, 2021
Please accept our apology and know the experience... Read More
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Excellent dr, good listener
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
pamela – Jul 11, 2021
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Dr O’Brien is always friendly and listens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark – May 16, 2021
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Great doctor, she really cares about her patients.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Zakk – Apr 03, 2021
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Dr. O'Brien is very friendly, helpful, helpful and knowledgeable
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Victoria MacLean – Jul 08, 2020
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Had my six month check in with Dr. O'Brien. Staff got my appointment in quick. Went over medicines and she listened to my concerns. Got blood work done in office. In & out in half an hour. Dr. O'Brien & entire staff exceeded my expectations, especially during this difficult corns virus time!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 03, 2020
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I am a new patient and was thoroughly impressed with Dr. O'Brien's listening skills. I feel like she will be my Doctor for the long term. Her staff was all very nice and helpful. I really had a great experience as a new patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary B Sanders – Jun 16, 2020
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I recently had my first appointment with Dr. Kelly O'Brien and was immediately impressed by her and the staff. The receptionist was very friendly and got you signed in quickly even with having to take temps due to COVID-19. The nurse was very nice and personable. Dr. O'Brien is very personable, friendly and you can tell that she genuinely cares about her patients. I am trying to solve a health issue and she is doing everything she can to help find out what the problem is and hopefully fix or find a solution for the issue. She is dedicated to her patients. I have actually changed my mental health provider to Dr. O'Brien from my previous Doctor as well. I look forward to having her be my healthcare provider for the foreseeable future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Destiny – Jun 12, 2020
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Dr O’Brien is the sweetest person ever and she is an amazing doctor! She obviously genuinely cares about her patients and she even asks about the other people in my family just to be friendly. She listens to my needs and wants in order to get me the best care possible! I randomly chose her as a doctor and I’m so glad I did!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sarah – May 25, 2020
Thank you for the positive feedback! We love... Read More
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Dr. O’Brien is always very thorough and personable. It is obvious that she genuinely cares about her patients, with most precious doctors I felt like a number more than a patient. That is absolutely not the case with her. I would highly recommend her to anyone looking for a primary care physician.
What went well
No results
What could be improved
No results
Helpful
Brian H – May 19, 2020
Thank you for the positive feedback! We love... Read More
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Dr. O'Brien is a wonderful physician. She's attentive, thorough, and caring. I'm so glad she's my doctor! Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy Murphy – Apr 09, 2020
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Dr. O'Brien is very patient and takes the time to listen to all of the health concerns that I have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Thomas Wagner – Mar 21, 2020
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Dr. O’brien is the best. She always has the biggest smile when greeting me. She has addressed any concerns I’ve had about my health, with patience and professionalism. Would gladly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 06, 2020
Thank you for the positive feedback! We love... Read More
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She was very understanding about my problems and sent me promptly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 06, 2020
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Amazing doctor. Listens to your concerns and doesn't rush. Can tell she cares about her patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia Walkenhorst – Jan 27, 2020
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Excellent through exam for sinus infection and treatment.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dan Hall – Dec 30, 2019
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She’s always delightful, takes time to listen to my reasons for a visit.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
Dec 30, 2019
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It was good.
What went well
No results
What could be improved
No results
Helpful
Sheila Davidson – Dec 23, 2019
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Dr. O'Brien was wonderful. She took her time with me which suprised me as I had very little wait in the waiting room and exam room. She was very good at asking quesitons and addressing my concerns. She was friendly and so happy which meant alot to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debra Lawrence – Dec 03, 2019
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About Me

Watch Dr. O'Brien's Video

care philosophy

I am a member of Midwest Physicians an integrated multi specialty group that strives to provide high quality compassionate healthcare in a caring affordable timely and accessible manner Our doctors collaborate with patients their physician colleagues...read more

biography

This physician is accepting telehealth visits. A native to the Kansas City area Dr. O'Brien is a graduate of the University of Kansas Medical School and completed her residency at the University of Missouri-Kansas City. Dr. O'Brien provides the...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Missouri–kansas City School Of Medicine

    Residency Hospital
  • University Of Kansas School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. O'Brien is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • Lee's Summit Medical Center

      2100 SE Blue Pkwy
      Lees Summit, MO 64063
      Recipient of 10
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Surgical Care Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      2% lower than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality