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Dr. Kelly Shaffer, MD

Dr. Kelly Shaffer, MD

Urology*

Dr. Kelly Shaffer, MD is a urologist in Summerville, SC. Dr. Shaffer has extensive experience in Urinary Conditions and Urinary Calculi & Removal. She is affiliated with medical facilities Trident Health System-Summerville Medical Center and Trident Medical Center. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 32 reviews 3.2 Star Rating (32 reviews)

At a Glance

  • Area of ExpertiseDr. Shaffer specializes in the area of Urology. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Prostate Surgery Award™ See hospitals

More Urology Specialists at Trident Health System-Summerville Medical Center

Experience Check

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Dr. Shaffer's Reviews

Likelihood to recommend Dr. Shaffer

3.2
32 ratings, 14 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
44%
44%

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Prolapse, Medronic
She listened to my concerns and explained and understood my concerns with rectocele, cytocele and cervix prolapse and incontinence. I had a Medronic neuro stimulator placed by another physician. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Caring – Jun 03, 2024
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I will Never recommend this doctor to anyone!
She barely listened to my concerns and referred me back to my original urologist. She gave a huge sigh of distress when she left the office. Granted my case is complex, but seriously??How disgusting and pathetic. Totally unprofessional!!I’m going to report to my insurance provider. Please don’t go to see her. She’s a disgrace to the profession.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 22, 2024
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Had a Turp surgery and highly recommend Dr. Shaffer for any male with BPH and find this very hard to speak to a female doctor. She treats it as a problem and she wants to fix it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill – Oct 11, 2023
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Excellent attention and care
Dr. Shaffer was attentive and complete in her examination and diagnosis. She performed my surgery which was extremely successful. I highly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Nov 03, 2022
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Excellent care
Within days of experiencing a very frightening episode of hematuria, Dr Shaffer diagnosed the problem. It was quickly resolved. I am grateful for her skill and compassion. It has been 1 year and I am fine.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Sharon S. – Nov 01, 2022
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Avoid if at all possible
Very brief interactions. Only offered radical solutions to what turned out to be a simple problem.
What went well
No results
What could be improved
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Aug 23, 2022
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To add insult to injury, after my August 21st visit and being told to leave because she didn't like the way I presented my medical history, she filed a claim with Medicare and Tricare. She did not exam me or treat me. I have filed a dispute for the payment on this claim.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Nov 03, 2020
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Similar to other reviews, Dr. Shaffer was one of the rudest doctors I've ever encountered. It's difficult to believe any patient would continue to see her. I recommend finding a different doctor.
What went well
No results
What could be improved
  • Appointment was rushed
9 others found this helpful
Helpful
Oct 06, 2020
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Dr. Shaffer was possibly the most condescending and uncaring person I've had the displeasure of encountering. I was sent to her as a consult for my doctor and in the few minutes Dr. Shaffer blessed me with presence, she suggested I was overstating my symptoms and my doctor was a fool who couldn't conduct a test nor read the results properly. Her nurse then attempted to draw blood, hitting a muscle and a nerve instead.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Apr 16, 2020
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Very proactive to finding what the problem is and is further proactive in treating what is happening. Also, takes time to answer all your questions, and does not come across as rushed to get in and out to continue down the list like some specialist can present.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 18, 2019
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Very professional but also kind and carreing. Her staff is excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Linda – Oct 15, 2018
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Dr. Shaffer has been great. I have been a patient of hers for a couple of years now.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sharon – Aug 24, 2018
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I have never been made to feel as if a medical professional cared less about my health, my concerns or my responsibilities. Dr Shaffer was rude, snapped at me during a pelvic exam and was dismissive of my questions, ignoring me when I expressed concerns. She didn't even say goodbye, just left the room. Leaving,I knew nothing about the procedure she was scheduling until her assistant called me to go over surgical appt scheduling. She had to ask the doctor herself . Horrible experience !
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Tammy in dorchester – Apr 11, 2018
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Amazing doctor! We could not be more pleased with the quality of care she gives!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Christina Clark in Summerville sc – Feb 25, 2016
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About Me

biography

Dr. Kelly Shaffer, MD is a urologist in Summerville, SC. Dr. Shaffer has extensive experience in Urinary Conditions and Urinary Calculi & Removal. She is affiliated with medical facilities Trident Health System-Summerville Medical Center and Trident Medical Center. She is accepting new patients and telehealth appointments.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts Chan Medical School

    Residency Hospital
  • Virginia Commonwealth University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Trident Health System-Summerville Medical Center

    295 Midland Pkwy
    Summerville, SC 29485
    Recipient of 18
    hospital awards

    America’s 100 Best Hospitals for Prostate Surgery Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
  • Trident Medical Center

    9330 Medical Plaza Dr
    Charleston, SC 29406
    Recipient of 28
    hospital awards

    America’s 100 Best Hospitals for Prostate Surgery Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality