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Dr. Kelly Yu, DPM

Dr. Kelly Yu, DPM

Podiatric Foot & Ankle Surgery*

Dr. Kelly Yu, DPM is a podiatric foot & ankle surgery specialist in Torrance, CA. She is affiliated with medical facilities such as Memorial Hospital of Gardena and Torrance Memorial Medical Center. She is not accepting new patients.

2.3 Star Rating
Based on 3 reviews 2.3 Star Rating (3 reviews)

Practice

20911 Earl St Ste 380 Torrance, CA 90503
Telehealth available

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At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
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Dr. Yu's Reviews

Likelihood to recommend Dr. Yu

2.3
3 ratings, 3 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Misdiagnosed my foot swelling & pain as bone fracture. No prescription given, no MRI order for further details but office x-ray, no blood test order to check infection. In fact, my foot only pained when touching but not every second, impossibly fracture but shown by MRI was synovitis & gout attack. A common foot issues that unable to be diagnosed !! Staffs not help on EDD claim, refused to fill up my official EDD DI claim paper which was mailed from EDD just for my claim specifically, their excuse showed unknowledgeable, inpatient and reluctant to help. So why wasting times to go there ending up nothing fix but bills
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Oct 06, 2020
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I also work at a doctors office, and I had a very pleasant experience with Dr. Yu as a patient myself. It is a PATIENTS responsibility to inform the staff at the time of scheduling an appointment what the PRIMARY insurance is. Insurance is usually run and verified when a patient comes into a doctors office at the time of their appointment during intake not over the phone. On that note, I love the staff at Dr. Yu's office, and should I need any further treatment on my feet, I will be coming back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
llama2018 in torrance, CA – Feb 26, 2019
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My 85 year old mother desperately needed her toenails clipped. I contacted Dr Yu's office 10/30/17 and specifically asked if they accepted medicare. I was told yes. The female that answered failed to probe further if Mom's medicare was the primary form of insurance. It's not. The appointment was set for 11/9/17. Dr Yu refused to help Mom. I asked to meet me halfway to pay $40 and Dr Yu (hiding behind closed doors) refused. Dr. Yu is heartless. Cowardly hiding. Beware of this incompetent practice
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Anonymous in Los Angeles, CA – Nov 14, 2017
×Post a ResponseAre you Dr. Yu?

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About Me

biography

Dr. Kelly Yu, DPM is a podiatric foot & ankle surgery specialist in Torrance, CA. She is affiliated with medical facilities such as Memorial Hospital of Gardena and Torrance Memorial Medical Center. She is not accepting new patients.
  • Podiatric Foot & Ankle Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Little CO of Mary Hosp Blood Donor Ctr20911 Earl St Ste 380 Torrance, CA 90503
1
Office1045 W Redondo Beach Blvd Ste 250 Gardena, CA 90247
2

Practice

3

Affiliated Hospitals

  • Torrance Memorial Medical Center

    3330 Lomita Blvd
    Torrance, CA 90505
    Recipient of 14
    hospital awards

    Surgical Care Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Providence Little Company of Mary Medical Center Torrance

    4101 Torrance Blvd
    Torrance, CA 90503
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Memorial Hospital of Gardena

    1145 W Redondo Beach Blvd
    Gardena, CA 90247
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    75%
    Patients said they were given information about recovering at home

    9% lower than the national average

    62%
    Patients said that doctors always listened to them and explained things well

    14% lower than the national average

    View all patient feedback
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