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Dr. Kiet Loc, MD

Dr. Kiet Loc, MD

Neurology*
15+ years of experience

Dr. Kiet Loc, MD is a neurologist in Laguna Hills, CA and has over 15 years of experience in the medical field. Dr. Loc has extensive experience in Headache. She graduated from Penn State University College of Medicine in 2006. She is affiliated with medical facilities MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. She is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 17 reviews 2.9 Star Rating (17 reviews)

Practice

24012 Calle de la Plata Ste 150 Laguna Hills, CA 92653
Telehealth available

Compare with other Neurologists

Compare Dr. Loc with our nearby Neurologists at Los Robles Regional Medical Center.

Make an appointment at Los Robles Regional Medical Center today at
(805) 724-0488.

Experience Check

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Dr. Loc's Reviews

Likelihood to recommend Dr. Loc

2.9
17 ratings, 15 with a written review
5 star
47%
47%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
47%
47%

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Great personality; didn't feel rushed...
She took time to ask a LOT of questions, ordered tests, and then did a complete evaluation. She explained the diagnosis, the symptoms I should look for, and where I could find further information. I highly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Oct 19, 2023
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Dr Loc is a disgrace to this profession
My wife is, or rather was, a cash patient of Dr Loc, after treatment in Saddleback Hospital. Dr Loc refused to complete pre authorization paperwork for a CTV scan, resulting in us having to pay $2k in cash, rather than having the scan covered by our insurance which is accepted at Mission Hospital. The Drs staff did not answer the phone or return messages for a month as we tried to figure out the problem, effectively running out the clock on an appointment that had been rescheduled once already. When I visited Dr Loc's office the try to make some progress I was informed that Dr Loc will not it overtime to enable her staff to catch up on messages and will not complete my paperwork as I am not with an insurance company she works with. (It would have taken 5 minutes). Another patient overheard my conversation and stated that, in her opinion, "They don't care if we live or die here", and went on to say that she was on the verge of a breakdown due to this poor service. Do NOT use this Dr!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
GB – Oct 19, 2022
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Very personable
Let's get this out of the way. No one is ever thrilled to visit a neurologist because they are dealing with something being out of whack with their body. Today was my first visit with Dr. Loc. She was very thorough in her exam, addressed my concerns and alleviated any fears I had going in. Even though she feels confident in her diagnosis she ordered an MRI to cover all the bases. She had a great demeanor and was friendly and approachable. That little pat on my back before she walked away to her next patient tells me she's a caring person. I appreciate her style.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Cathy – Jul 14, 2022
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Not anymore
Dr Loc staff made a telephone appointment with us for 2:30 pm on Thursday. She never called, even though her staff called us beforehand to verify the appointment. Numerous calls and msgs to the office went unanswered. The next day they called and said they did not know why she didn’t call, but they might be able to fit us in their schedule 2 WEEKS later! What the heck! We ALREADY waited weeks for the first time. I was then told she would call today. Friday, and again no call whatsoever. This is totally unacceptable. Time to fid a better doctor!
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Mike – Jun 18, 2022
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Dr Loc showed great interest in me. The testing she did on me seemed very thorough. I loved how happy and energetic she was. I hope not to have more neurological problems, but I will go to her again, if needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 11, 2021
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Dr. KIET M. LOC IS RESPECTFUL PHYSICIAN: SHE'S PATIENT IN LISTENING TO MY REPORT OF THE SYMPTOMS WHICH FREQUENTLY HAPPENED TO ME AND HAS GREAT EXPERIENCE IN CONTROLLING MY EPISODIC VERTIGO; I STRONGLY RECOMMEND Dr. KIET M. LOC TO WHOMEVER FOR NEUROLOGY ISSUE.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
DENISE D. LE – Apr 30, 2020
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Terrible
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 12, 2020
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If you want a Dr that has zero human attachment and sees you as nothing more than a number on a chart. This is your Dr. Loc your doctor!!
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Jan 25, 2020
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Steer clear, don’t waste your time seeing this doctor. Had an appointment with this doctor for my elderly mother, who did not introduce herself nor took the time to hear out my moms symptoms. I expressed my Mother may have had a stroke, she said no and insisted it was from a previous stroke. I asked for an MRI and was told due to the holidays she won’t be able to get it in but we can admit her to the ER. Took her in to the ER that same day. Stroke was confirmed in the ER. The ER doctor called Dr. Loc with the prognosis. Her response was she was off for the rest of the week and will have her associate visit her the following day. This was our 1st visit/experience and it is our last. Being a star is required I will say, Dr. Loc is not worthy of a star.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Toni – Dec 20, 2019
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Waited 2 hours. Dr. Loc was very unprofessional and uncaring. Would not recommend her to anyone
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Nov 01, 2019
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With the rude office Staff and a Last minute cancellation of an Appointment I decided not seek Dr. Loc's services.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
M.Hobson – Aug 24, 2019
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EXCELLENT!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steve – Jul 27, 2019
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I went to Dr. Loc after experiencing debilitating headaches with excruciating pain. She came highly recommended from hospital nursing staff. She treated me with extreme compassion and professionalism. She did thorough testing and has been treating me since. Her expertise along with her empathy make her an extraordinary physician. I am grateful to have found her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
LM in Mission Viejo – Feb 16, 2017
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I was misdiagnosed by her and what's worse than that she wanted to put a shunt in my head. I decided to get a second opinion at UCI and I was cleared from MS and I avoided a shunt. Always get a second opinion if you can.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Irvine, CA – Feb 15, 2017
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Waited almost two hours to see Dr. Loc on both visits at different times of day. She saw me less than 5 minutes both times.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Lake Forest, CA – Jun 28, 2016
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About Me

biography

Dr. Kiet Loc, MD is a neurologist in Laguna Hills, CA and has over 15 years of experience in the medical field. Dr. Loc has extensive experience in Headache. She graduated from Penn State University College of Medicine in 2006. She is affiliated...read more
  • Neurology

  • Vascular Neurology

  • Cosmetic, Plastic & Reconstructive Surgery

  • Other

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At San Diego

    Fellowship Hospital, 2013
  • Vascular Neurology

    Fellowship Hospital, 2013
  • University Of Arizona Health Sciences Center

    Residency Hospital, 2012
  • Olive View Ucla Medical Center

    Internship Hospital, 2009
  • Penn State University College Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
Vascular Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Cantonese

  • Chinese

  • Vietnamese

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Locations

Practice

Kiet Loc. APC24012 Calle de la Plata Ste 150 Laguna Hills, CA 92653
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