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Dr. Kim Heydon, MD

Dr. Kim Heydon, MD

Family Medicine*
30+ years of experience

Dr. Kim Heydon, MD is a family medicine physician in Hillsboro, OR and has over 30 years of experience in the medical field. She graduated from University of Minnesota Medical School in 1993. She is affiliated with medical facilities such as Legacy Meridian Park Medical Center and Providence Saint Vincent Medical Center. She is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 33 reviews 2.9 Star Rating (33 reviews)

Practice

10060 NE Evergreen Pkwy Hillsboro, OR 97124
Telehealth available
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Dr. Heydon's Reviews

Likelihood to recommend Dr. Heydon

2.9
33 ratings, 11 with a written review
5 star
45%
45%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
48%
48%

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Unfriendly and Disappointing
As a woman, I really wanted to like Dr. Heydon. I thought perhaps I was just misunderstanding her personality during my first time meeting her. I explained I was taking guaifenesin for my cough, and she laughed at me and “corrected” my pronunciation, asking, “You mean guaiNEFesin?” (Please note: my pronunciation was actually the correct name.) She was impatient and rushed, and wouldn’t listen to my concerns. She always seems uninterested in actually listening. At another appointment, I requested a referral to a dermatologist for a skin condition, but she refused to give one. Instead, she spent a few seconds looking at my rash and prescribed a medication that didn’t work. When I saw her again, she suggested the rash was all in my head. Despite all this, I continued to see her for another year or two. My last appointment, which was a general check up, I mentioned my breasts changing after nursing, she chuckled and suggested I get implants. After that I switched clinics and my doctor.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 16, 2025
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Absolutely useless
She’s been my PCP for over a year. Unwilling and unable to help due to her resistance to exerting any effort whatsoever. Very poor listening skills. Do not recommend.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jan 03, 2025
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She Could Not Care Less
She does not seem like she rven wants to be a doctor. Offered no insight, explanation, or help. Really unpleasant.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Never Again – Aug 01, 2024
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really a good dr, takes you seriously
Love this Dr. She takes my issues seriously, and is willing to consider new research on them. She's very flexible on Telehealth since I've been stranded out in the boonies taking care of elderly dementia relatives. She also talks about the big picture & long term plans for my health, like scheduling breaks from care-taking, meds, my longterm plans for stressful situations, etc. I need updated contact info for: Heydon, Kim M., MD Family Medicine, General Practice, OLD INFO as of Feb 2023: 13200 SW Pacific Hwy Tigard, OR 97223(4.4 mi), . (She's changed offices)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stuckintheboonies – Mar 22, 2023
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Excellent Doctor
Best GP I have ever had and I am 72
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
ken cameron – Jan 26, 2023
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This office was beyond unprofessional! The front desk help needs to be replaced to say the least. Dr. Heyden does not care about patients. My daughter is EXTREMELY ILL AND TESTED NEGATIVE FOR COVID! Dr. Heyden basically sent her for ANOTHER COVID TEST and refused to treat her. We ended up going to the hospital after spending over $700 dollars to find out my daughter has bronchitis. I am filing complaint against Dr. Heyden with the Medical Board, and when the court system is open and operational, I AM FILING A MALPRACTIVE LAWSUIT!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
4 others found this helpful
Helpful
Feb 04, 2021
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My experience over several years was great. Straightforward, easy to talk to, appreciated her acquiescence to my minimalist approach
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Dec 10, 2020
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Dr. Heydon was friendly and easy to talk to, however, I don't feel that any of my questions were answered. I went in with one chief complaint that unfortunately, was disregarded. I tried to emphasize that I was concerned about one issue but she focused almost exclusively on something that I have already been dealing with. I left with a prescription I did not ask for and no referral (which was the entire point of my visit thanks to my insurance). I'm sure that Dr. Heydon is a fine doctor, but my experience with her was unsatisfying.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
2 others found this helpful
Helpful
Dec 02, 2020
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Condescending and dismissive of my health concerns. I wasn't able to ask about any health concerns or request refills on my prescriptions because after completing my physical she ended the appointment and left the room. Very frustrating.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
Oct 13, 2020
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Yesterday was our first visit with Dr Heydon. Very Impressed. She found the pain problem while previous doctors only prescribed pain meds...THANK YOU DR HEYDON.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ron and Georgie Keeling – Jul 22, 2020
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Condescending and actually negligent in the way she refused to prescribe pain medication when I was in physical crisis, and then over-prescribed an inappropriate medication. I have been lucky enough to have had some really wonderful practitioners, in the past, and was shocked at Dr. Heydon's rude behavior and flippant "care".
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Sep 09, 2019
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About Me

biography

Dr. Kim Heydon, MD is a family medicine physician in Hillsboro, OR and has over 30 years of experience in the medical field. She graduated from University of Minnesota Medical School in 1993. She is affiliated with medical facilities such as Legacy...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Meth Hospital University Minn Med School

    Residency Hospital, 1996

  • University Of Minnesota Medical School

    Medical School, 1993
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Sunset Medical Office10060 NE Evergreen Pkwy Hillsboro, OR 97124
1

Practice

Kaiser Permanente19400 NW Evergreen Pkwy Hillsboro, OR 97124
2

Affiliated Hospitals

  • Providence Saint Vincent Medical Center

    9205 SW Barnes Rd
    Portland, OR 97225
    Recipient of 19
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 100 Best Hospitals Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback

  • Legacy Good Samaritan Medical Center

    1015 NW 22nd Ave
    Portland, OR 97210
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Legacy Meridian Park Medical Center

    19300 SW 65th Ave
    Tualatin, OR 97062
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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