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Dr. Kimberly Burgess, MD

Dr. Kimberly Burgess, MD

Female Urology*
15+ years of experience

Dr. Kimberly Burgess, MD is a female urology specialist in Greenville, SC and has over 15 years of experience in the medical field. Dr. Burgess has extensive experience in Urinary Conditions. She graduated from University of South Florida Morsani College of Medicine in 2007. She is affiliated with medical facilities such as Prisma Health Greenville Memorial Hospital and Prisma Health Hillcrest Hospital. She is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 19 reviews 2.7 Star Rating (19 reviews)

Practice

48 Centennial Way Greenville, SC 29605
Telehealth available

Make an Appointment

(864) 522-8000

At a Glance

  • Area of Expertise
    Dr. Burgess specializes in the area of Urology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Burgess' Reviews

Likelihood to recommend Dr. Burgess

2.7
19 ratings, 16 with a written review
5 star
37%
37%
4 star
0%
0%
3 star
5%
5%
2 star
11%
11%
1 star
47%
47%

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I was very pleased with Dr Burgess. She was very concerned about me. She was kind and caring. I do not understand the negative comments. I would highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 30, 2023
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No longer sees UTI patients
I had a UTI and was refused an appointment because they said they no longer see patients with UTI's. Was told to go to Urgent Care or my primary physician. My primary physician referred me to Dr. Burgess years ago and never had a problem until now. I was not even informed of this change. I told the receptionist Dr. Burgess had told me if at any time I thought I had another UTI to call and she would work me in. I was told well WE DON'T SEE UTI patients anymore.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 18, 2023
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Terrible bedside manner, unprofessional, totally sub-par patient care. Definitely felt like assembly line "care", perhaps a stop watch was running in her pocket - that's what it felt like.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 25, 2023
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No suggestion to drink water after diagnosing kidn
Night spent in ER Dr told me I had a 7 mil kidney stone causing my pain. She stated it would be operated on the next morning since it was too large to pass. No mention of water or was I given any. At 4:40 that morning I passed the stone. Still was hooked up to IV. Released at noon and never aw doctor. She is not my urology doctor but was working with the one who was to work on the procedure. Neither showed up the net day. I need a new urologist.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Aug 12, 2022
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I waited 3 months for my visit. Dr. Burgess was impersonal, cold and rushed. I saw her 5 mins. And she made me feel like I should have apologized for wasting her time. I will not return.
What went well
  • Office environment
What could be improved
  • Appointment was rushed
4 others found this helpful
Helpful
Jun 25, 2021
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Very disappointing. I was having hematuria. She told me she “had no answers” for me. I learned more about what was going on by googling! After seeing other doctors I have been diagnosed with urothelial cancer. Could have started dealing with it a lot sooner had she been more helpful.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jun 06, 2021
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Never had the negative problems listed by others. Really surprised. Infact I felt one of her better attributes was listening & explanations.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
KMC – Apr 26, 2021
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Extremely happy with Dr. Burgess. The only urologist who has solved my long-standing problem. Can’t praise her enough. Cannot believe the negative reviews!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 04, 2020
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I had a very good experience so far, it took me about a month to get an appointment. Had a short wait while I filled out paperwork. They ook me back and the assistant looked over my paperwork and asked me some questions as to my problems and left sayiing the doctor would be with me shortly and she was, she talked to me then did an exam. She offered several treatments never been offered before and scheduled me for the procedure about 10 days out. I was thrilled haven't had the procedure yet.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joan Leonard in Taylors, SC – Jun 04, 2019
Joan, thanks for sharing. We're glad that your... Read More
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This is the worst dr I've seen in 20 yrs she doesn't care about her patients at all could careless somebody needs do something about her never been treated this bad
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 05, 2019
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Sucked
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 30, 2019
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This office has some serious management issues. Scheduling an appointment is a nightmare. Phones are not turned on during stated office hours, front desk staff are a revolving door of personnel, patient's needs are secondary to the providers "dream schedule of working when I want". Take caution before establishing a relationship with this office.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jan 17, 2019
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Reported to the BBB on how they fail to accurately to inform patients that the patients have not been approved by their medical insurance, for coverage for treatmet by this doctor. The patients will be told that they have been approved, for treatment by their insurance company, when in fact the doctor's office never has even called the medical insurance company for approval.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Sep 19, 2018
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Waited months for an appointment only to find her disinterested and annoyed at having to compare several lab reports. Offered no insights or advice. Zero warmth, no personality, and not particularly talented. The search for a decent Urologist continues.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Mar 15, 2018
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Had to wait 3 months for a new patient appointment and now they just called me to reschedule it but they can’t see me till April! This is certainly not the way to treat new patients, to me it’s a reflection on how they run their office. I will take my business elsewhere!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Dec 20, 2017
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Dr. Burgess is very thorough and very caring! I feel very confident in her care. Very pleased with her and her office staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Debbie Ahern in Spartanburg, SC – Oct 19, 2016
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Know Before You Go

About Me

biography

Dr. Kimberly Burgess, MD is a female urology specialist in Greenville, SC and has over 15 years of experience in the medical field. Dr. Burgess has extensive experience in Urinary Conditions. She graduated from University of South Florida Morsani...read more

  • Female Urology

  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Metro Medical Center

    Fellowship Hospital

  • Mayo Clinc

    Residency Hospital

  • University Of South Florida Morsani College Of Medicine

    Medical School, 2007
American Board of Medical Specialties®
American Board of Urology®
- 
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Prisma Health Urogynecology-Greenville48 Centennial Way Greenville, SC 29605
1

Practice

Marshall I. Pickens Hospital701 Grove Rd Greenville, SC 29605
2

Practice

Office15 Park Creek Dr Greenville, SC 29605
3
Palmetto Urological PA11 Park Creek Dr Greenville, SC 29605
4

Affiliated Hospitals

  • Prisma Health Greer Memorial Hospital

    830 S Buncombe Rd
    Greer, SC 29650
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Prisma Health Hillcrest Hospital

    729 SE Main St
    Simpsonville, SC 29681
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    80%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Prisma Health Greenville Memorial Hospital

    701 Grove Rd
    Greenville, SC 29605
    Recipient of 25
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality