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Dr. Kristen Carroll, MD

Dr. Kristen Carroll, MD

Orthopedic Surgery*

Dr. Kristen Carroll, MD is an orthopedic surgeon in Salt Lake City, UT. She is affiliated with medical facilities such as Eastern Idaho Regional Medical Center and HCA HealthONE Presbyterian St. Luke's. She is accepting new patients and telehealth appointments.

5 Star Rating
Based on 61 reviews 5 Star Rating (61 reviews)

Practice

1275 E Fairfax Rd Salt Lake City, UT 84103
Telehealth available

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Dr. Carroll's Reviews

Likelihood to recommend Dr. Carroll

5.0
61 ratings, 56 with a written review
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Dr. Carroll is very ease to comunicate with.
Dr. Carroll has been seening my child for 18 years. Every symptom my child has she finds a solution to. She understands the difficulty my child has in and out of school with her disabilities. Dr. Carroll is a very good ear for my daughters struggles and pain issues. She is not just a surgeon, she also understands life challenges. Helps meet the needs in all complex situations in my childs life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Shaffer – Feb 16, 2025
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Best Dr. ever!
My son has been seeing Dr. Carroll for over 13 years. Not only is she as real as they come, but the genuine approach with empathy is very appreciated. She makes us feel like a million bucks every visit we have. She tells us how it is and is very open, honest, and direct in the direction we have to consider. Her thought process and approach make our decision process easy. Thank you for being the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris Hill – Oct 12, 2024
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Best Surgeon Ever.
Dr. Carroll changes our lives. My son has cerebral palsy and had a very difficult time walking. Before we had surgery, my son would walk with an extreme inward rotation and severely bent knees. Dr. Carroll carefully and thoughtfully made a plan for him and performed the most amazing surgery to help him walk with very little to no problems at all. Even though the thought of going through this surgery was scary and difficult, Dr. Carroll supported us the entire way through. She is kind, extremely smart, and truly cares about the well being of the children she works with. She also supported me as his mother throughout the entire journey. Without her, my son would have eventually ended up in a wheel chair. This has completely changed his life. He can walk, run, jump, and play basketball with ease. Thank you Dr. Carroll, you are the best.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angela Gagliardi – Jul 08, 2024
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Amazing doc who truly loves her patients.
I cannot say enough good things about Dr. Carroll! My son had been given the run around for several years, begging doctors to help him not hurt so bad when he walks. Dr. Carroll was the first Ortho to actually LISTEN to him and said “let’s figure this out and try to fix this!” He was in surgery a few weeks later and has been pushing hard in PT to try and help himself get stronger. She listens to her patients and takes into account THEIR feelings and thoughts on things. She makes you feel like family and even checked in on him on her days off while he was in hospital. She said, I have a patient in the hospital healing, so I’m here, where I need to be. If your kiddo is needing surgery on their legs, you want her as your kiddos doc. 110% recommend her over and over again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicole Westmoreland – Oct 29, 2023
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Very good doctor and kindhearted
My son (13 years old) had a rare medical condition and after visiting countless medical providers throughout many states, we met Dr. Carroll. We have never met a doctor that is as kind and friendly as Dr. Carroll. She took the time to explain our son's condition in laymen's terms. She was so kind and gentle with our son throughout the entire experience. She takes the time to explain things to both the patient (child) and parents. She spends as much time as it takes to explore options and communicate information. She is so nurturing and kind to our son. We had many concerns consenting to a surgery and Dr. Carroll performed many tests and explored all options with us. When we first met Dr. Carroll our son was not able to walk. A year ago, Dr. Carroll performed surgery on our son and today our son is walking a half mile each day. We are so grateful to Dr. Carroll for working miracles in our son's life. She is an expert in her field and one of the best medical providers around.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 10, 2023
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The Best.
Caring, loving, knowledgeable, most wonderful doctor and person. My 7 year old daughter with mild CP loves and trusts Dr. Carroll completely. Dr. Carroll has worked wonders with her over the years and we have total confidence and trust in her abilities. Recently she performed surgery on my daughter's leg to treat her toe walking. We are amazed how successful the surgery was and how well my daughter is walking with her heel down. Thank you Dr. Carroll you are a real life fairy godmother by transforming a little girl's future for the better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DZ – Aug 17, 2023
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My son is thriving because of her
My son has one sided CP. as he is growing and getting older, his left leg was getting tighter and no matter what he did with the AFO, he was developing sores from his leg fighting the AFO. We tried Dispor, bandages, cushions, new AFO’s. Dr Carrol is extremely personable and patient. I know she was waiting for us to come to terms my son was faculty leg surgery and we were so afraid him going under for another surgery. Best thing we ever did. He recovered and can walk better than ever before. Doesn’t fight the AFO anymore. She was so great with leading up to and post surgery to be there for us and our son. She prescribed we see physical therapy at Shriners for a bike eval and OMG! Brought tears to my eyes that he can now ride a bike. All of it thanks to her work and recommendations! Her nurse, Walter, is also an awesome human being that was there for us when we needed him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Declan – Mar 15, 2023
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More than a Doctor!
My son has been going to Kristen Carroll for 17 years. She has preformed numerous surgeries on him, some of them major.. life changing surgeries. Dr. Carroll is more than a Doctor. From the moment you meet her she makes you feel like you've known each other for years. She is very caring and has always made my son feel at ease. She treats each patient like they are one of her own family members. She never makes you feel rushed or nervous to ask questions. She takes all the time you need to answer each and every one of our questions in a way we can understand them. Not in "doctor's" language ;) We are so incredibly grateful for her and everything she has done for our son. I have been recommending her to everyone I know since the day we walked into her clinic. I wish I could rate higher than 5 stars!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Erica Lundahl – Nov 16, 2022
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Amazing
Most amazing doctor ever. Treats you like you are one of her own. Been seeing her for 14 years and everytime is the same individualized care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Moffat – Sep 30, 2022
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Dr. Carroll is great with kids, has a great bedside manner & is so amazing at what she does. I wish I could rate her 10 stars! Best doctor on earth!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chaney Perez – Jan 24, 2022
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We have a 10 year old child with a rare progressive neurological disease that affects multiple systems of his body. As a result, he sees multiple specialists (rheumatology, neurosurgery, neurology, ophthalmalogy, cardiology, nephrology...etc.). We have seen specialists at Seattle Children's, CHOP, Primary Children's, Shriners, and Greenville and while we are fortunate to have seen many knowledgeable and compassionate doctors, no one is quite like Dr. Carroll. She is one of the most genuinely caring doctors we have ever seen. She communicates with and checks on patients even in her off hours. She makes kids--and their families--feel like they're old friends. Establishing that kind of comfort is so beneficial when you are entrusting this person to do major surgery on you/your kid! But most importantly, she gave our kid the ability to walk again--an ability he had lost over the past year due to his disease. She is simply the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tingey – Nov 16, 2021
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My son has been to five children’s hospitals in three states and had numerous doctors in his 15 years of life. I am not exaggerating when I say Dr. Carroll is the single greatest doctor we have ever met. I am so grateful for all of her kindness, compassion, intelligence, and experience. They way she genuinely loves her patients is a beautiful gift from God. I have seen tears in her eyes when she watched my son was in agony. My son would say she is one of his most favorite and most influential people his life. Every child that child that goes to her is suffering in someway, and she somehow helps compensate for their suffering with that she has to offer. She is an amazing doctor and an amazing person. I am 100% confident in her skills and professional ability as well. Words cannot express what an exceptional gift she is to our family.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Brooke Dalling – Oct 01, 2021
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Doctor Carroll is amazing! I can't recommend her highly enough. She helped my daughter through years of multiple surgeries, and the results have been miraculous. She did amazing work and also created a wonderful relationship with my daughter and our family. You could see with each visit that she truly cared.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jeff McKellar – Aug 26, 2021
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Dr Carroll is a gem !! Confident, friendly, soooo good with children, and heart of gold — which is the icing on the cake! She has a sharp mind and skilled hands. She saw x-rays of my daughter’s feet, and immediately came up with a surgical plan to help correct. It was unexpected and a miracle. My daughter has surgery a couple months later, and the results are miraculous. If there was a way to attach the before/after photos of x-rays, I would.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Curfew family – Aug 05, 2021
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Dr. Carroll has the best bed side manner. After her treating my daughter for a year, we are left feeling unbelievably thankful for her. She didn’t stop until she found the exact cause of my daughters pain, and she made us feel like she wasn’t going to quit until my daughter was back to living a full life, doing all of the things she wanted to do. Dr. Carroll was able to help me understand my daughters depression, and truly cared about everything my daughter had been through before she got to her. Every staff member that stepped in my daughters room knew her history and made a point to relate to her, they did an exceptional job of making my daughter feel comfortable, supported, and loved. Dr. Carroll is the reason my daughter gets to chase her dreams pain free, and I will forever be thankful to her for that. In the 3 years following my daughters physical trauma Dr. Carroll and her staff were the best we have had, they truly cared to “hear” my daughter and heal her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kaitlyn Snelling – Jul 08, 2021
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Dr. Carroll is the epitome of an exceptionally compassionate person! She has a deep love for each of her patients and their families. It is shown through her bedside manner and helping families like us navigate through difficult medical decisions. She has been caring for our daughter for the past 11 years! Her hard work and training has given our daughter a chance to have a pain free life. We will forever be grateful that our paths crossed and she is our daughters physician!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jared and Paige Haddock – Feb 13, 2021
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Dr. Carroll is the reason my son is walking! We trust her with EVERYTHING !
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wiltse – Jan 29, 2021
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She is the most amazing doctor in the whole world. My son has gone to her since he was 4 1/5 and he is 22 years old now. 10+ surgeries later for Legg Perthes Disease. I wouldn’t trust my child with any other doctor but Dr. Carroll. She cares about your child likes it’s her own. I can’t tell you how grateful I am for what she did for my son. You need to go see her at Shriners Childrens Hospital. She is so kind and you will love her. She is accepting new patients. I wouldn’t trust anyone else. Love her??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amy Croall – Sep 18, 2020
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Dr. Carroll has been caring for my son for 6 years. She has helped us sort through all the stress and unease. She has presented us with amazing options for him and always laid out the pros and cons of each choice so we could make an educated decision. She has an amazing bedside manner and has made my son feel happy and safe in her care. She is on top of the latest and greatest research and truly loves our boy. And we love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Katie Skillin – Mar 11, 2020
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My grandson has been seeing Dr. Carroll for 5 years. She treats us like family and we love her. Her treatment plan for him is excellent and is reviewed at each visit. She is thorough and precise. We couldn't ask for more than she gives us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sue E Mertlich – Mar 10, 2020
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About Me

biography

Kristen L. Carroll, M.D., is the chief of staff of Shriners Hospitals for Children — Salt Lake City and pediatric orthopaedic surgeon. She is also professor of orthopaedics at the University of Utah.

Dr. Carroll specializes...
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  • Orthopedic Surgery

  • Orthopedic Foot & Ankle Surgery

  • Hip & Knee Orthopedics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Prim Chldrns

    Fellowship Hospital, 1996
  • Shriners Hospitals For Children Salt Lake City

    Fellowship Hospital, 1996
  • University Of Utah

    Internship Hospital, 1991
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1275 E Fairfax Rd Salt Lake City, UT 84103
1

Practice

Primary Children's Hospital100 N Mario Capecchi Dr Salt Lake City, UT 84113
2